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1.4 1027 Reviews

Nike Complaints Summary

96 Resolved
930 Unresolved
Our verdict: If considering services from Nike with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Nike reviews & complaints 1027

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K
10:07 am EDT
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Nike kaepernick and your unpatriotic company

I am a mother of 4, and have always purchased Nike clothing, shoes, and sports gear for my children, who all play sports. When you signed Kaepernick, I started shopping other brands like Adidas and Under Armour, but if my kids insisted on something Nike, then I would sometimes get it for them. My children are involved in sports in school and outside school, and since you decided to pull the Betsy Ross shoes because a "has-been" athlete whines about it, then you apparently value his opinion over the values of the United States, and over the opinions of many of your customers. I will NO longer be buying anything Nike and I am highly involved in my children's sports team and we will no longer be using anything Nike. I am disgusted in your unpatriotic display by entertaining Kaepernick and by pulling the Betsy Ross shoes.

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9:49 am EDT

Nike betsy ross shoes

I've been a purchaser of Nikes for over 30 years. No longer will my family buy your shoes since the company no longer supports fundamental Americana symbols like a Revolutionary American flag. The flag is representative of a movement to seek true freedom from a Monarch which also allowed legal slavery in its day. While America has not been perfect and did allow slavery until our nation struggled in a great Civil war to Emancipate a large portion of our population, we have been moving towards this truth that all people are created equal by God. It's amazing that Nike cannot understand this simple idea and has determined to continue to wade into a PC culture ignoring the majority of red blooded Americans who are not racist at heart but just love our Nations historic symbols. It doesn't mean their hearts are somehow transcendent to a prior time of slave holders ideals. How simple minded are the Nike Execs. Sometimes I wonder if those in high and mighty powerful positions are less intelligent than the average American citizen. Powerful empires and nations have under estimated the American people for centuries. Nike beware...

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8:19 am EDT

Nike kaepernick decision

I buy Nike branded shoes around 12 times per year for myself and my family. We love our country like we loved our Nike shoes. Very satisfied customers.
Until you release Colin Kaepernik, we will no longer purchase your shoes, or your clothes from your outlets.

*The Betsy Ross flag was a symbol for the start of human rights for OUR country, for everyone.
*The Betsy Ross flag was not offensive until Kaepernik said it was offensive.
*Nike, you allowed a man who is no longer an athlete, but an icon for a movement against the American flag who's fight was against police brutality. He could not even stand for the country that would have allowed him to begin a much larger and more effective battle against police brutality.
*You cannot erase history. We need to remember where we came from so that we may keep moving forward. The whole world is watching us. Instead of watching us move forward, they are watching us tear ourselves apart.

Take a stand for America.
Nike, Release Colin Kaepernik.
We are tired of him disrespecting our country.

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J
6:52 am EDT

Nike kaepernick decision

Sir or Madame:
I am appalled by your decision to kowtow to the arbitrary and misguided wishes of Mr. Kaepernick that the innocuous Betsy Ross flag is a racist demonstration. This is an outrage and your choice of Mr. Kaepernick as a spokesperson for your company and products is ludicrous!
As a result, my family and I will no longer purchase any Nike products, and will encourage other people to boycott your company until you issue a formal apology to your customers and publicly censure Mr. Kaepernick.
Sincerely,
Mr. Jim O'Brien
Worcester, Mass.

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11:50 pm EDT

Nike kolin kapernick

Your use of that POS as a representative of your company is deplorable. He is not complaining about inequality, or social justice. He has no respect for his country or the flag. Obviously the fact that your company allows him to dictate what shoes are sold means you have no respect for this country. I will never buy another Nike product, nor will my children or grandchildren.

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10:12 pm EDT

Nike decision to pull betsy ross shoe

Shame on you. My family of 23 will no longer buy your products. You caved to one of your faces that isn't the face of a true American. I have bought Nike products for years and I have spent thousands of dollars. You have lost my business and as I have discussed this issue with others I have found many who feel the same as I. You should be ashamed of not holding to America values. Our flag represents all who live in the US.

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Hank Aaron
, US
Jul 03, 2019 9:46 pm EDT

Ditto the above. Nike I have lost all respect for you and will never purchase another Nike product. As a retired Marine Vet you disrespect all before us who have bled to defend our country and flag. I cannot believe you cave in to such outrageous [censored] comments as made by the non-entity that takes a knee. Shame on you...

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KelliOverton
, US
Jul 03, 2019 9:59 am EDT
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As a mother of with children in middle school and high school that play sports, I will no longer be buying anything Nike and I will also discuss with our sports clubs about using Adidas or Under Armor sporting goods from now on. The fact that you would endorse Kaepernick disgusted me, now because of his whining you pull patriotic shoes from stores for a has-been athlete. Apparently you care more about what Kaepernick thinks of you than the rest of this country. Sorry Nike, you will not be getting any more of my hard earned, patriotic money. You better hope Kaepernick finds a job that wants him soon, he may very well soon be one of the few that still buy your products. You should be ashamed!

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Roger361956
, US
Jul 03, 2019 5:50 am EDT

Its a shame that Nike can't be a patriotic company and would rather serve a loser athlete that does not give a [censored] about the USA. Is money so important to Nike that they would turn their back on the country they serve? Leave the USA Nike! Your no longer wanted or needed here.

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Blake Badgett
, US
Jul 02, 2019 10:58 pm EDT
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Sad that the original flag of the United States is not celebrated but shelved because of ignorance. The flag celebrates freedom for thousand of people that were repressed by the king of England. The confederate flag represents slavery! Maybe my next pair of shoes will be Brooks.

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X
9:41 pm EDT

Nike any and all

myself and many of my friends would not buy any of your junk ! when you bow down to an over rated foot ball player !
where does that [censored] think his millions come from ? i will keep working telling everyone i can not to buy your garbage...
we also will not watch any foot ball; base ball or basket ball, with pigs like that on any team ... my voice my not be very loud
but i will not stop telling people not to buy any of your product's

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8:47 pm EDT

Nike 13 star shoes

Your decision to pull these shoes because of a complaint from one of the country's biggest racists is beyond ridiculous! You have now offended me and my friends beyond any hope of us ever buying Nike again! We are having our golf club remove Nike from our sales shelves and I have thrown my Nike golf shoes in the trash. For years, I have worn and enjoyed Nike products. I thought you were a great American company. Is it not amazing, how Kaepernick never felt so oppressed that he never took a knee when he was playing well. Only after he was benched for poor play, did he began his "pitty party". That was also based on a lie. This is a great nation, but you are no longer a great company!
Tom Leonard
Danville, Ca

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8:41 pm EDT
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Nike betsy ross flag shoe

What is going on in this world? Since when do you collapse over a demand from a loser like Colin Kappernik? Everyone is entitled to their opinions and a lot of times two things can both be right at the same time, but in this case and in his case it's just plain wrong to tie BETSY ROSS and the first hand sewn AMERICAN flag to racism. History, no matter how unsettling some of it was, is a fact and instead of standing tall and asking Americans to learn and move on we are being accused of awful things that are just not true. My friends, all athletes of some kind from golf to Pilates will no longer purchase any of your products. We are no longer a country of the majority but a country of whiny little minority's who somehow can make huge corporations fall to their knees. Enough is enough.

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USA1414
, US
Jul 02, 2019 10:49 pm EDT

Ever since Nike decided to partner with Kaepernick, I refused to wear any of their products. The fact that they are in business with someone who disrespects our flag and nation is disgusting. How can our original flag be offensive? What is happening in this world?

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D
7:21 pm EDT

Nike your decision to cancel sneakers with 13 star american flag on the back

Your decision to cancel the release of sneakers with the 13 star American flag on them because of a complaint by Colin Kappernick (sp?) is reprehensible. Th. ousands of OTHER Americans died for that flag. My family has many service members that fought for the current American flag and they're disgusted at your decision. My family (68 members ) an hopefully our friends have decided to never buy your product again,
Perhaps you should decide not to market your products in the USA. Why don't you and Collin just leave the USA and NEVER come back.

Nike Sucks
David Edmunds

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M
7:03 pm EDT

Nike nike betsy ross line of shoes

Shame on you, Nike ! Pulling the Betsy Ross line of shoes is just a show of how one person can influence their opinion to such a degree to affect the outcome of a shoe line! so, ...Colin Kapernicke complained that the shoe line of Betsy Ross flag design shoes represents slavery...? How in the world does that shoe represent slavery? The Betsy Ross design flag represented the Revolutioary War...NOT the Civil War between the state. It represented the War of Independence & the War of Freedom...NOT the War of Slavery ! How little minded you are to be influenced by one person's slanted opinion...especially since he will not stand in respect for our Country's National Anthem ! Shame on you NIKE ! I will never buy any of your shoes in the future ! You just lost one of many customers that you will also lose as well ! Thank you for nothing !

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6:35 pm EDT

Nike today's decision

After your stupid decision today about the Betsy Ross shoe, I will burn all my nike gear.
I am contacting as many of my military friends and family as I can. What a slap in the face to all that have served our country. It is a real shame that the proffesional teams wil probably just look the other way. I would rathe rbuy from any business that nike

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6:17 pm EDT

Nike policy

I had decided that when you hired him, I would not buy any of your products. I then heard about the ross shoes and seen some pictures of them and I have to admit I liked their look. Then you pull the shoe because of his statement the flag was during a time of slavery. I am done, I will night speak his name and will not mention your company name or buy anything with the swish or if I find out a product is manufactured by the company with out the swish I will boycott it. I now consider you both enemies of the country.

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5:38 pm EDT
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Nike unethical behavior

I would just like to advise you that I think your decision to pull the shoes with the FLAG design on the back of the heel...WAS DISGRACEFUL!

So Colin Kapernick was offended. Whow! I suppose you think that was a brave position to take. Well, I think it was a STUPID, COWARDLY, and SHAMEFULLY IGNORANT decision.

I know you don't care what I think...but I can guarantee you that I and millions of PATRIOTIC AMERICANS will long remember what you have chosen to do!

Dan Rieth,
Tustin, Ca.

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5:17 pm EDT

Nike rolling over and removing a product that celebrates america

Hello,

Just as Nike worries about the whiners you should also worry about people that believe America should be celebrated.

Since Nike has removed a product that celebrates America because a bunch of people whined about it I can no longer purchase your products.

My voice might not be as loud as the whiners but my money is just as good. As of this date I will no longer buy any Nike products because I support companies that don't roll over because of a few whiners.

If this whole process was just a publicity stunt it makes Nike look even worse in my eyes.

Disgusted by weak companies,
Lauranne L. Williams

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4:04 pm EDT
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Nike all products

Dear Nike,
Enough. I'm done buying your product. I hope Colin Kaepernick can supply you with enough business to make
up for the loss of mine (and many others I know). For years I've listened to Kaepernick griping about how unfair
and horrible our country is. Perhaps there's another place he can live that would provide him with the opportunities
he's experienced here in the USA. Good luck with the road you've taken - (please note the sarcasm).

Sincerely,

Mary Beth Johnson
341 Linwood Avenue
Ridgewood, NJ 07450

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C
3:21 pm EDT

Nike besty ross flag shoe

As a long time customer, after today's announcement of removing this shoe I will no longer purchase anything from your company and will encourage others to stop buying also. We should be celebrating our exceptional country ( which allows for diverse opinions without being thrown in jail). Not caving to political whims that truly are a result of not knowing or understanding the sacrifice our founders went through to give these idiots a voice.
Hope more people boycott all your products. I have never seen a large company like yours cave like a little girl. Who was the marketing genius / and does the COO really think this was a good financial decision? JUST DO IT - JUST SELL APPAREL don't need the politics.

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3:02 pm EDT

Nike all

Dear Nike Apparel Co. I have been a loyal customer of yours for almost 40 years. I am complaining about the use of a simple consumer good manufacturing company's success as a platform for political posturing has just about fed me up with your brand. I'm a plain person. I'm not trendy. I buy quality, and pay for that quality. I'm a creature of habit. I'm not letting you rubber stamp me as a blind follower of your obvious liberal agenda. I have my own mind. And your foot gear doesn't define me. I know one simple man doesn't mean nothing to your sales analyst projections. Furthermore, y'all may be so rich that you don't care. But, I'm my experience with publicly traded companies. When you can't figure out the new flavor of the month, and you don't have a core base customer to see you through the hard times. Even large companies fail.

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3:01 pm EDT

Nike flag

Nike is now a disgrace to this country.
Do not buy any products from Nike.
Ask your favorite athletes that are sponsored by Nike to change.
Ask your favorite college programs that are sponsored by Nike to go elsewhere - there are several patriotic options.
Ask your representatives in every state that Nike operates to eliminate any tax breaks associated with Nike.
Nike is done.

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2:47 pm EDT

Nike colin kaepernick telling nike to remove betsy ross shoe

How dare Colin Kakernak have any rights telling Nike to remove the Betsy Ross shoe from your company with the American Flag on it? He is such a disgraceful Human Being and I use that term loosley when I speak of him. My Husband is a proud Navy Vet who fought for this country and would have worn them proudly. Don't listen to his garbage.

Joanne Graziosi
Everett, MA

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Charles Seymour
, US
Jul 15, 2019 9:55 pm EDT

I also will boycott Nike over this issue -- and convince as many of my friends and colleagues to do the same.
Charles Seymour
Walnut Creek, CA.

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Bob Rusk
, US
Jul 03, 2019 12:01 pm EDT

The Betsy Ross flag is a symbol of freedom and patriotism. It was not a symbol of racism. People who believe that are fools. It was the freedom won under the Betsy Ross flag that led to the freedom of the slaves. Plus, The bigots who claim the flag is racist are uninformed. Many blacks were freemen and even served in the revolutionary army.

For Nike to hire the traitor Kaepernick in the first place was a foolish mistake. To with draw the Betsy Ross flag shoe is even more outrageous.

Never again Nike for me!

Bob Rusk

Wichita, KS.

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bzzsrll
, US
Jul 02, 2019 10:25 pm EDT

When an American company is afraid to use the image of our National flag on it's products, we are all in trouble. Does this also mean you'll be taking down the U.S. flag at your corporate headquarters? I am a veteran, and still act with my local American Legion post to provide final honors for veterans. These honors ALWAYS include a U.S. flag, regardless of whom is being honored. There is a symbol that I've just become embarrassed to wear, but it isn't "Old Glory", it's the NIKE swoose. I will NEVER spent another penny on NIKE products.

Robert Cairns
Canton, Ohio

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JC Wallace
, US
Jul 02, 2019 10:00 pm EDT

As a like long Nike wearer I am ashamed that an American company has folded to the cries of one man. I will never buy Nike's again. I have taken anything with the Nike logo out of our home you have lost 6 customers. I hope Kapernick is worth it to you cause he isn't to alot of America

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Lover of USA
, US
Jul 02, 2019 7:04 pm EDT

amen you said it all, gonna tell all my family and friends never buy Nike again

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desertguide
, US
Jul 02, 2019 5:24 pm EDT

I second this as well, as a 20+ year military veteran I find this insulting the disrespect shown over the political whims versus the reality of the price (blood and treasure) paid by my brothers and sisters in uniform, all I can do is vote with my wallet and purge my household of ALL nike products, you're no longer welcome here, and perhaps you're only showing your true colors, if so you should pull up your tent stakes and relocate the rest of your business to your "other" home in the ROC that would be apropos - betting other military veterans, first-responders and those who still love this country feel betrayed. So, nike, Goodbye and Good Riddance...

Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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