Nike
reviews and complaints

I bought pair nike shoes 2 months ago and sent them to nike to get a refund because were ur heal goes the plastic part broke and they said it from normal were they was only worn 3 times. It should not have broken I will never ever buy from nike nike a lier and they were not cheap I spent 100 on them. I will never buy nike shoes again there poor quity for the price I paid. And I had pay 15.00 to ship and be told that it was not normal wear and tear the plastic part were ur heal goes is broke into how is that normal wear and tear I am very pissed off. Will tell every one I know that nike dnt stand bye what they say that it a life time warrenty they are liers and the shows are bad qulity for the price they sell for.

Good afternoon,

It saddened me that I am writing this email. I am a fan of the Jordan/Nike Brand sneakers. I waited for a whole year for the Black 6 infrareds to come out. Of course I woke up early to make sure I got my pair, because the pair I had back in 2014 have wear and tear. Well, I wore them and on the left top corner a big crease has occur and it can be painful. I am very disappointed because the material seems rough and when you walk it tough to bend.

I do have my correct size and I am not the first person who has expereince this.

Now my beautiful Jordan have this ugly crease on it.

I bought these shoes in springfield missouri september 2018 and after a couple of months of very limited use, due to the cold weather, they developed a squeaking noise in the heal portion of both shoes! I contacted nike and was told my option of sending them to nike for inspection. First off, I was responsible for paying shipping cost to send them their defective product for inspection. Unfathomable for a supposed reputable company! Was contacted through e mail and was told they couldn't find anything wrong with them, what? I contacted customer service at corporate this morning and the agent read through the report and told me that the squeaking noise was not a product or manufacturing defect! Extremely unacceptable position. Need to find a class action attorney and legally force nike to refund/replace their defective product!

I bought a pair of lebron soldier 12 from my personal plug on the 10th of February 2019.After checking, this shoes is totally legit, On 28th of February, after several times playing these both outdoor and indoor, the outsole of this shoes came off from the right shoe, but the left one is still okay. Can you explain to me, why this happened because my friend told me that might be the error one

I have been buying Nike Monarchs since 2010, buying at least one pair every year. my size is 10.5 4e. width. this last year you made the shoe smaller in width, you changed the width and you didn't change the insole for they over lapped the sides of the shoe at first I thought they just made a mistake and used a d width instead of a e width so I bought another pair about 3wks later because my feet were killing because the shoes were just not wide enough. that's how I noticed that the shoes were made smaller. Its too bad that you have decided to narrow your shoes and say they are wide widths anyway. did you think that people wouldn't notice.? well anyways I am going shoe shopping next week for a 10.5 4e width shoe, wish me luck, it won't be a Nike shoe.
Sincerely,
Unsatisfied Customer

I ha e purchased nike shoes (reax) in first week of november-18 from sports direct outlet in merceyway shopping center, manchester. Initially there was no problem but with usage it has developed a very annoying squeaking sound as I walk. This is increasing day by day. It makes me feel embarrassed as now it is turning heads. Please find the attached video which explains the problem.
I hope that my complaint is resolved at the earliest.

I purchased a pair of vipormax for almost $200 a few months ago. The shoes are now falling apart and should be replaced. I can be reached at [protected]@yahoo.com or [protected].

This unsatisfactory and hope NIKE does the right thing and replace the defected sneakers asap. I really dont want to post any negative comments online about your sneakers, but have no issues doing so if I dont hear from your company within the next few days. Thanks!

Mack

I purchased a pair of the Nike Reax approximately 4 months ago. I really liked the shoe. It is very comfortable and offered the support I was looking for. I am however very disappointed in the fact the soles are already starting to come off of these shoes. The have never been subjected to any harsh weather conditions and I am no athlete due to having bad knees. I have been purchasing Nike shoes for well over 35 years dating back to buying my first pair of Nike white canvas shoes when I was in middle school. If this is the quality of product I can expect going forward, it may be time to switch brands of shoes. I am not a person who buys a lot of shoes so quality and durability are very important to. Really disappointed with shoe

Hi, My husband bought me this pair Nike VaporMax for my birthday in October 2018. I still had a pair of Nike shoes that were in good shape for running so I kept these until those were a little more beat up. I wore them to the gym yesterday and the back bubble on my right heel must have a small hole in it. When I push down on my right heel I can hear air being released from the shoe and my heel touched the ground. I am unhappy because I haven't even gotten to experience the shoes because they cant be worn like this. I am an avid runner and there is no way that I can run in these shoes. I have attached images of the shoes, their condition and a visual that the heel is actually popped. I would like a refund or an equal amount to be able to buy another pair of shoes.
My name is Crystal Davis. I can be reached at [protected] or crystal.lynn.[protected]@gmail.com
Thanks You,
Crystal Davis

I have never seen this happen with any pair of tennis shoe I've ever owned. Yes, the shoes are fairly old but they are very lightly worn only worn on rare occasions and stored indoors. I decided to go back to the gym, pulled the shoes out wore them to the gym then next day wore them to walk my dogs... got about a mile in and one sole started flopping so much so I had to tear it completely off then limp all the way home on uneven shoes! When I got home I inspected the other shoe and found it was about to do the same thing. Very poor quality product. Highly disappointed.

I went to France on holidays decided to treat myself so I got a pair of the AF1 in pink and paid 77 euro. Came home to Ireland and was wearing them to college, when one day (about 9-10 of owning them!) I realize that the shoes were starting to ripping at the front of both pairs just along the lineing clearly a weak point in the shoe! This is really annoying as I'm normally a girl who shops in penny's (Primark) and bins a pair of shoes after a month and everyone tells me to buy brand shoes that they will last longer, these shoes were cheaply made worse then the ones pennys. The worse part about it was I got them on holidays so I can't do anything about it!

Wasted of money super disappointed with Nike AF1 shoes!

I ordered 2 pair or shoes some Jordan 1's and some nike foamposites and a package under the same tracking numbers arrived at my house with a Louis virgin scarf in it instead of my shoes so I would like my money back or I would like to get my shoes because you guys are committing a big crime of fraud and it's not cool and I will let authorities k ow if you guys do not cooperate I really do not appreciate this at all

Worst experience ever buying from their online store! Bought shoes jan 8th were sappose to be here between the 11th to the 21st comming from 2 hours away. Tracking never changed i called numerous times wait a week after the shipping date for the investigation call 2 more days in a row only to find out they never really shipped my shoes theres no stock they just held my money all this time giving me the run around now i have to wait another 4 business days to FINALLY get my money back. What a dishonest and shady company they run

Hi,
I am writing to bring into your kind notice that your recent "Air max" shoe collection has blasphemous content scripted on its sole as it can easily be read as an Arabic name of God "Allah" i.e "اللہ" in arabic. (Pictures have also been attached as reference)
I, on behalf of 1.5 billion Muslims around the world, demand to recall this particular lot of shoes.As the ongoing sale of this series of shoes can not only hurt the feelings of Muslims around the world but can cause your company a bad repute and even financial loss.
I hope you would understand the seriousness of this issue and consider it as soon as possible by looking into the matter in the larger interest for peace and humanity.
Best regards.

The shoe has a very badly designed sole which picks up small rocks. Each time I wear them I have to take a sharp object and pick out the rocks. Because of the rocks, the sole has began to split.
I am disappointed that I spent $100 on a pair of shoes that have such a glaring fault. Also, the shoe is very hot to wear, no way to vent.
On the good side, it is very comfortable.
Please make me like Nike again because right now I'm looking at your competition.

I bought a pair of Nike shoes for my grandson in August of 2018 to be ready for school. I think they were about $90 at Shoe Carnival. He is a high school senior and a big guy at 6' 2" and 220 lbs. But there are bigger guys these days. He wore the shoes a lot to school and to work. He works 3 or 4 days per week in the evening at Firehouse Subs and is on his feet there. By Christmas holidays the soles were coming off the shoes. He did not wear them to run or for a sport, but they began to come apart. I did not expect that after four (4) months. I will add that I have many pairs of Nike shoes. I am almost 75 years old and I walk 2 to 3 miles per day around town. The best shoe that I ever had was the orange Zoom Structure 19. That shoe was so good for me that I bought four pairs of the same shoe. I can't find them anymore although I found a similar Structure 18 on eBay. I am disappointed that Sam's shoe came apart.

His shoes are a size 13.

Ron Shunk
Gettysburg, Pa
[protected]@comcast.net

This is very disgusting that the Nike company would choose Kaepernick for an Ad Campaign. Is this the best you can do?

Kaepernick is a disgrace to our Country and doesn't represent the majority in the Country. After everything the United States has done for him, and he has sacrificed NOTHING! I will not continue to buy Nike unless you remove him quickly from your Ad Campaign.

Phyllis Ross
Camarillo, Ca

I purchased the nike air dt max ‘96 from city gear in Hattiesburg Mississippi size 8 men's for my son for Christmas December 2018 just last month.
After 2 weeks and he wore them once they busted on the left side of the left shoe.
I feel like this was very hurtful to spend this much on some shoes as a gift and they come apart like this if I could I would like to speak with some one or have someone reach out to us about this matter
Thank you:
Michael Altman
[protected]

I bought a pair of Converse shoes for my youngest daughter months before Babies R Us announced they were closing. I bought them for my daughter to wear later, once her foot was big enough. They have been sitting in her closet, until she could wear them. We went to try them on a few months ago and discovered it was 2 left shoes attached together. Of course this was discovered after the stores have closed. I contacted Nike Corporate about the issue. The guy I spoke with informed me to go to www.nikeclaims.com and request a claim and mail them in. So I did as I was told and paid $12 to mail them in. I received an email today stating they would be returning them. "Unfortunately, after a thorough inspection of your product, we've determined it wasn't manufactured by Nike or a Nike licensee." I called the corporate office again, the female I spoke with today said that when I filled out the claim form, I should have selected Converse instead of footwear. I was never advised intinally to scroll all the way to the bottom and select Converse. I did not even know that was even an option. I asked her about contacting Converse corporate. She gave me the phone number of 617-377-1000, I called it and it just rings. I did an internet search and found 978-983-3300, I called it and received a recording the number had been disconnected. So I call Nike Customer Service and ask for the number. That guy tried giving me the same number that has been disconnected, which I advised him of this. Then he tried verifying another number and placed me on hold again. He never returned to the line. He just transferred me to a number where no one answered. I then call Nike Corporate again and ask for a supervisor. After being on the line for over 25 mins, talking to a representative or on hold. I still NEVER spoke to a supervisor. That guy told me that he could resubmit the claim. But never asked for any of the information. Then proceeded to tell me that "he thinks that with Converse claims, all you have to do is submit the information and pictures." Which this was new to me, never been told that. I told him that sounded like some re-training needed to be done and it be consistent across the board. Three Nike Corporate Representatives and told three different things. All that could be offered to me for my frustration is 20% off my next order and overnight shipping. I said no I wasn't interested due to I will NEVER spend a penny on Nike products again. This is ridiculous due to this being such a large company and have such poor customer service skills and don't want to stand behind their mistakes.

I understand that I should've scrolled to the bottom and read all the options before selecting one. I didn't think Converse would've had their own option. I had selected footwear and thought it was correct.