The complaint has been investigated and
resolved to the customer's satisfactionResolved New World Movers — Scam and theft
resolved to the customer's satisfaction
NEW WORLD Movers - SCAM!!! Do not use this company. I got a quote for $595. Extremely proximate move of apartments (not too much stuff). I even told them I had stairs and there was a walkway (which $300 was later tacked on for). The movers did OK, but as they were moving (they arrived 2 hours late), one of them rushed me through paperwork to sign without explaining it and I never recieved copies of the paperwork. I was already all packed up with my wn materials and thought I would be all set. i also had extra boxes, bubble wrap and packing tape, all unused.
So the movers used $140 blankets they reuse on every customer, wrap my furniture like mummies with $4 rolls of tape (various half used rolls of tape discarded everywhere). They used a $250 carton (a cardboard box to move a $200 dining room table). my girlfriend asked them to take the CPU printer and they put it in a bigger box, which costs $20. Somehow an extra 2 hours of driving time was tacked on. They broke an overhead light and tried to hide it also.
So they pulled the typical stop work with my stuff and held me hostage for $2100. I just paid 2 months rent so my account was spent. i had to go to the bank and move money around a bunch of accounts to get my stuff.
But I am powerless because I signed the paperwork although it is very unfair. I have planned the move for months based on this moving company. I had to vacate my apartment and be in my new one. I had no choice, the movers were late, adding to the urgency. They never gave me copies of the PW either which I dont think is legal.