Neverest Labs
reviews and complaints

STAY AWAY! This breeder is dishonest and does not stand by her word. Her dogs do not live as family dogs as she likes to pretend. They live in kennels in the garage or in outdoor runs where they sit in their own stool and urine until somebody else cleans it up. Being from Wisconsin myself, I understand the "farm life" but this is no way to raise innocent animals - it's no wonder the older dogs all cower when they see her. I know many friends who have had health issues with their Neverest dogs and she does nothing but blame everyone BUT herself when in reality, her lines are ridden with health issues. There are so many responsible breeders out there - do NOT buy a puppy from this money hungry breeder who does not have the dog's best interest at heart like she claims. There is a reason she has so many dogs on coowns. She claims that she does it for the dog's well being - when really - its so she doesnt have to do the work and yet she gets to reap all of the benefits...

My husband and I are SO sorry we didn't pay more attention to the negative reviews posted here on Neverst Labs and Desirae Pausma. Instead, we proceeded with purchasing a puppy from Neverest Labs in April of 2015.

Very early on, it became obvious this beautiful pup had lameness in both front legs. He had swelling in both elbows and his front legs would shake. I contacted Desirae with these concerns early on. She asked for me to send pictures, which I did, and Desirae responded that the legs looked normal to her.

The situation continued to worsen, and at 7 ½ months of age we finally had to take him in for X-rays. Since the vet had to sedate our dog for the x-rays, it was suggested that we take care of neutering him at the same time to avoid having to sedate him again for that procedure. Unfortunately the x-rays weren't sufficient for an accurate diagnosis of his issues, so we ended up scheduling CT scans at the University of Minnesota Veterinary Hospital. The scans showed that our dog has Fragmented Coronoid Process Disease (Elbow Dysplasia) in both front legs, and because it was present from a very early age he also already has significant osteoarthritis present in both legs.

The orthopedic specialists at the U recommended arthroscopic surgery on both legs to remove bone fragments in the elbows that were grinding together and causing significant pain to our dog. We did this procedure as an interim treatment, but will likely need to do joint replacement surgery at some point in the future. The arthroscopy showed several areas in our dog's elbows where there should be cartilage but there is not.

When I contacted Desirae about the issues we are experiencing, she implied that his problems may be a result of neutering our dog at 7 ½ months of age. I have talked with multiple veterinarians and orthopedic surgeons at the university, and all agree that it’s LUDICROUS to imply that our dog’s issues, which were obvious from about 12 weeks of age, could be the result of neutering him when he was 7 ½ months old. It’s clear to me that Desirae just doesn’t want to take responsibility for Neverest Labs taking $1, 500 for a puppy with SERIOUS HEALTH ISSUES.

We have incurred well over $7, 000 in related medical expenses to this point, and our dog is only 11 months old. The arthroscopic surgery helped some, but ongoing medication, physical therapy and future surgeries will be necessary to manage our dog’s pain. It’s a HORRIBLE situation. I know things happen and there are never any guarantees that every puppy is going to be perfectly healthy. It would just be good to know that if something happens that is truly unusual and unforeseen, that the breeder would work with you instead of trying to lay the blame back on you!

If you end up like we did - with a beautiful dog that you love dearly, but you're looking at a lifetime of medical procedures and medications to help him not to suffer in pain - and your only potential restitution is a replacement puppy from Neverest Labs, are you satisfied? Please see the photo attachment of our dog and know that you do NOT want to go through this. Do yourself a huge favor and LOOK ELSEWHERE FOR YOUR PUPPY.

Do not use this breeder... We paid our deposit with the understanding that we would be sold a male pup. We had seen the compliants about this breeder though we fell in love with one of the dogs and decided there were not enough bad stories to not move forward. When the puppies were born, she decided last minute that she would be keeping a male, and as you can imagine we were devastated. We then told her that because she was keeping a male, we should be entitled to the return of our deposit. We were willing to pay nearly $1, 000 for a dog and thought it only right that we be able to pick from our breed, particularly as she indicated that she would not be keeping a male. She suggested that she would be keeping the deposit, but that we could pick from another litter. We eventually negotiated the return of our deposit but after viewing more of the complaints I am feeling more and more that this is a bait and switch breeder. Be warned!

2/19/2011-do not use neverest labs or desirae pausma or mike pausma. [protected]@yahoo.com. We were emailed about a male yellow lab pup that a family backed out on - we called and agreed on $800. We were exicted and immediatley left for the 3-hour drive to pick up our new pup. Halfway there, mike called us and said they need to charge wi sales tax, puppy registration fees and some other fee - almost another $75-$100. Since we did not have a checkbook or additional cash to meet the bait and switch demands of this breeder, we came home empty-handed. I refuse to work with a breeder with these types of unprofressional demands. Obviously, someone outbid us on this pup. After returning home, I got on the computer and found all the complaints against neverest labs. I am glad now that we did not get a puppy from this backyard breeder that breeds for her own livlihood and support. I pity the dozens of dogs desirae owns that are overbred and never get to know what it would be like to be a part of a family. This breeder removes declaws herself, as do many other breeders, a procedure that is very traumatic to a newborn pup and should only be performed by a veterinarian. Stay away from this puppy breeding machine.

Neverest Labs (and their feline affiliate, Rouletii Ragdolls) have been registering various names on this site for the sole purpose of defending this operation. Note all of these profiles, registered on 11/30, all making only posts defending this specific company:

http://www.complaintsboard.com/profile-334970
http://www.complaintsboard.com/profile-335159
http://www.complaintsboard.com/profile-335232
http://www.complaintsboard.com/profile-334623
http://www.complaintsboard.com/profile-334888
http://www.complaintsboard.com/profile-335271
http://www.complaintsboard.com/profile-334656

Of course this doesn't even include the account of Desirae herself, also registered on the same time period (indicating this is when she became aware of the complaint):
http://www.complaintsboard.com/profile-333888

This reeks of collusion. Clearly either Desirae herself, or friends she has convinced, all registered names to post these comments. I have no personal interactions with this business, but the effort that they have gone through to misleadingly defend themselves deserves to be known by potential consumers.

I read the complaint above with interest and then with total disbelief... We bought a male puppy from neverest labs in january of this year. We had checked out several breeders, including some in oklahoma, texas, and illinois. We chose neverest labs in fox lake because of the quality of dog and the incredible support they offered.

We have, at times, emailed or called neverest labs as often as 2-3 times a week for puppy advice on dog food, a tooth that needed to be pulled, an odd bug bite/rash, behavioral questions about our pup. Neverest labs has given me advice on puppy potty training, behavioral training, advice after we have had numerous problems with our local veterinarian, and the list goes on. Desirae has shown gracious patience in all of our questions. She has welcomed our visits, offered suggestions and even helped with some on-the-spot training. She has never asked us for any $ for this, but continues to welcome our questions.

Our lab is in his second round of doggy school. Every week people there ask where we got such a gorgeous dog. I have been encouraged by the trainers in this dog school to show him — they tell me it would be a "crime" not to show him! Even people in my neighborhood talk about what a beautiful dog he is. This is a quality lab!

I can sincerely tell you that this is one of the best breeders we have ever worked with and we have owned labs for 24 years.

I totally disagree with the family that made the claim about Neverestlabs. Desirae ONLY runs her breeding program in a professional manner! She is a top breeder in the Midwest and is beyond knowledgeable when it comes to the Labrador breed! If you would have listened to her from the start as she tried to educate you-your dog would not be having such difficulties. How can you possibly make the comments that you did when she offered you another puppy?! I know several people who have purchased puppies thru Neverestlabs since I did almost 3 years ago, and all the dogs including mine are 100% healthy and beautiful! Her breeding program is extroidinary and I highly recommend that you re-think your words before you falsely accuse this Top Notch 5-Star Breeder! Honesty and Integrity is what she is made of and it shows in her dogs!