The complaint has been investigated and
resolved to the customer's satisfactionResolved Natrascience — UltraAcaiBerry Trial Bottle Scam
resolved to the customer's satisfaction
I ordered off the internet a "Trial" Bottle of UltraAcaiBerry offered by Natrascience. They said the offer was for a 15-day free trial of this product and all we pay is shipping and handling. I was charged $4.95 for the shipping and handling. When I received the "supposed" FREE bottle, there was nothing with the bottle explaining any terms that I should be made aware of. On March 9, 2009, NatraScience charged my credit card $87.17 and when I called to inquire about this charge, they stated that it should've been clear that if I didn't call within 15 days, that I would be charged the full amount for the bottle. I told them that there was absolutely nothing in clear print stating that I needed to call them within 15 days in order to avoid any extra charges. I demanded a refund and told them that I would be more than happy to return the bottle if that is what they wanted...they hung up on me and I have been unable to get in touch with them again. I have e-mailed them and would venture to say that I will not hear back from my email either.