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National Sewing Circle
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1.2 16 Reviews

National Sewing Circle Complaints Summary

1 Resolved
15 Unresolved
Our verdict: If considering services from National Sewing Circle with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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National Sewing Circle reviews & complaints 16

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10:17 am EDT
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National Sewing Circle Automatic renewal subscription

A while ago I must have subscribed to this company for online sewing. Have been unwell off and on since Covid and not checking the account that payment was made from as I should have. When I noticed my account was showing only a few cents I checked and found that I was being charged via automatic renewal the sum of 76.33 cents . Last renewal was June 27 I believe.

Emailed them and was told that I had agreed to automatic renewal, but when I asked for how long ago (Hardly use the email and did not notice any renewal info) she repeatedly would not answer my questions.

Then I was told that it would be refunded and it would take 2-3 days. She went off without answering my question .

Some minutes later I received an email say that as of the first of June they no longer give refunds. This just stinks, so I want to know if they are refunding me or not.

Willie- Mae DeShield

Desired outcome: I need my refund

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Claudia Schoen
, US
Nov 21, 2023 2:21 am EST
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I have the same problem so I’m going to have to cancel my credit card and get a new one so they cannot automatically charge me every year. I never remember subscribing to them and I have the same charge on my credit card November 1 just now and my credit card company won’t do anything about it.

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T
1:10 pm EDT

National Sewing Circle National Sewing Circle

I received an email from my card holder saying there was possible suspicious activity on my card account. I checked with my card holder and verified that the charge was fraudulent.

Please investigate and address this issue!

We noticed suspicious activity on your credit card and need you to review some recent transactions.

Date November 2, 2022

Amount $135.00

Merchant PP NATIONAL SEWING CI

Status Declined

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9:11 pm EDT
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National Sewing Circle subscription

this morning 06/05/2022 an amount of $97.33 was taken from my account by PayPal to be paid to the National Sewing circle. I have already cancelled this account as of last year.

My name is Susan Green. I live at 103 Albert street Taree NSW Australia. I would like a refund please.

The number showing on the transaction is C1855-2087.

Desired outcome: Please refund

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Is National Sewing Circle legit?

Our verdict: Complaints Board's review suggests National Sewing Circle is mostly legit with an 78% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 6% caution is advised. Before engaging with National Sewing Circle, reviewing user feedback and how National Sewing Circle addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with National Sewing Circle. Trust, but verify.

National Sewing Circle earns 78% level of Trustworthiness

High Trust Suggestion: National Sewing Circle evaluated with 78% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for National Sewing Circle. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of National Sewing Circle's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Nationalsewingcircle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nationalsewingcircle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up National Sewing Circle and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • National Sewing Circle's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 6% of 0 complaints being resolved.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • National Sewing Circle protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to National Sewing Circle. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
K
5:27 pm EST

National Sewing Circle Unauthorised enrollment into program

This company, (re) enrolled my credit card without my knowledge and or without any type of invoice or notification leading up to transaction date(s).
I wouldn't have caught this if I did not check my banking as they performed several transactions and a amendment amount.

I found it it was the national sewing circle. I called their customer support advised from my banking institution. Nsc rep said, no problem they will refund, than said they couldn't as my card is declining the refund?!? I asked for the reference # to our conversation.

It is at this time sam ncr csr) offered me a reduced registration fee (go up sale opportunity-not). If I was interested in a renewal it would be at a greatly discounted price and she would refund me the difference!?! - did you not just finish telling me you couldn't authorize the refund.

Sam (nsc rep) said I had to call my bank, and it was my bank that has to ask for refund? A whole lotta cow dung here

I have since lodge my complaint/dispute/unauthorized fraud to my bank.
Their conduct reminds of the fitness membership unlawful renewals years after the fact

Desired outcome: Refund of $89.85

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Diana Bair
New Castle, US
Nov 02, 2023 1:43 pm EDT

I tried the first year at $2.00 and had no idea it would renew. Called the company and the lady refused my refund even though the expiration date is 10 days away. I never did find the email stating they would automatically renew that they said they sent. It’s a trap. I can get plenty of videos on you-tube. Don’t subscribe. I even tried to go into my account to deactivate renewals and it keeps saying “oops an error occurred.” I'm contacting the BBB.

ComplaintsBoard
J
7:44 am EDT

National Sewing Circle Unauthorised credit card charges

My elderly mother utilised National Sewing Circle in 2018. Debits went out originally for 2 small amounts in 27/9/18, being $7.90 & $ 18.51 which I believe was where my mother bought 2 items.

But then looking at historic statements I can see that the following amounts were debited as ongoing annual renewal amounts that were not authorised.

17/9/21 AUD 176.40
17/9/20 AUD 177.22
17/9/19 AUD 156.23

TOTAL AUD 509.85

A part refund has been processed for 17/7/21, but not for previous unauthorized debits.

Records will show no access has been made to National Sewing Circle, yet these annual debits repeated.

Desired outcome: Refund

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4:19 pm EDT
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National Sewing Circle Yearly subscription

Hello,

I was charged on 25/10/2021 for a yearly membership I did not requested.
I received no notification they were going to charge my card, no details, nothing telling me they are going to charge me a hefty amount for the yearly membership.
It has been more than a year since I haven't even touched my account, and forgot about it entirely.
I have e mailed the customer service email, I am just desperately trying to get my money back by writing this complaint.
Thank you !

Desired outcome: Money back

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5:35 am EDT

National Sewing Circle Unauthorised debit and upgrade and membership!

I used the code to subscribe to the ongoing annual membership offer for $2, which i paid for.

However, they upgraded me to gold membership for additional 11 dollars! I definitely did not ask for this upgrade and i want my money back to my account!

I dod not ask for the upgrade and i did not authorise debit of 11 dollars from my card! I need that gold upgrade canceled immediately amd a full refund back to my card!

Refund my money immediately or i will be forced to launch a big campaign against your company and have my bank block you out from their server and mark you as scammers!

Desired outcome: Refund

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10:42 pm EDT

National Sewing Circle Charged with no notice

I was charged 59.99 on 7/11/2021 for a yearly membership I did not want. It sent me no notification they were going to charge my card, no details, nothing telling me they are going to charged me a hefty amount for a sewing membership. I tried to cancel my membership in January of 2021, and it then notified me that I had on the page, but I never received an email. I am not sure if they email you about your cancellation, but nonetheless, it did not formally say that I have cancelled it. I wish for a refund as soon as possible, it has only been two days since I have been charged, and I am willing to give up all the premium membership things, I would just like my sixty dollars back. I have emailed the customer service email, I am just desperately trying to get my money back by writing this complaint. It has been months since I have even touched my account, and forgot about it entirely until January. I tried to cancel it, and then it does not notify me they will charge my card.

Desired outcome: Emails to anyone with an annual membership that they will be charging their card, and a refund to my account

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9:24 pm EDT
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National Sewing Circle Subscription

I was automatically billed $59.00 for a subscrition I do not want. This was done without my knowledge. I f I knew my subscription was up I would have cancelled. I was not informed of automatic renewal. I personally believe that automatic renewal without any type of information or notification is wrong. Mine is not the first complaint of this kind against this company. Please review prior complaints.

Desired outcome: I would like my money refunded.

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4:33 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
National Sewing Circle has left an official reply on this complaint.

National Sewing Circle Fraudulent charge on my credit card

I have a charge of $ 59.00 on my credit card statement and I did not order anything. It was billed to my account on 4/28/2021, under PP National Sewing Circle. I would appreciate your looking into this. I did not authorize this charge.
I don't have any other information to add except my name which is Dotte Nankin, Stoughton, MA 02072

I expect an answer to my complaint ASAP.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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5:55 pm EDT

National Sewing Circle Fraud charge on wife's account

They tried to charge $60 something on my wife's account and she didn't buy anything from them

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8:33 am EST

National Sewing Circle Contact details

I wish to cancel my renew option from the National Sewing and the National Quilting websites and am unable to get through to either of them on the phone. I live in the UK and the shipping is too expensive for me from the States and you are unable to purchase only downloads of any of the courses you provide.

Can someone please call me or text me on: [protected] in the uk
Kind regards

Barbara Guest
barbara.[protected]@gmail.com

Desired outcome: Cancel my menberships on both sites

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10:45 am EDT
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National Sewing Circle Fraudulent charge

My account was charged $49.00 dated 7/19/2020 which I did not authorize, nor did I purchase anything. Please process credit returned to my account.

Anita M. Turner
103 Eagle Drive
Rochester, NH 03833

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9:13 pm EDT

National Sewing Circle Charge on my visa card

I was charged 45.00 on my Visa card in us funds which came out to 61.83 in Canadian funds. I have not ordered anything nor signed up for any memberships! Could someone please inform me why I am being charged this amount! I have informed CIBC Visa and has been asked to contact you first and if I do not get a reply or nothing is been resolved they will investigate this problem.

Waiting for your reply

Rita Albonese
rita.[protected]@gmail.com

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7:19 pm EDT

National Sewing Circle Unauthorized credit card charges

I have a charge of $45.00 on my credit card statement and I did not order anything. It was billed to my account on 3/18/2019, under PP Natonal Sewing Circle. I would appreciate your looking into this. I did not authorize this charge.
I don't have any other information to add except my name: Judith A Rhodes, 806 S. Desloge Dr., Desloge, MO 63601. I expect an answer to my complaint.

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Dixie Terlecki
, US
Dec 27, 2020 9:37 am EST

Received a text message about an unauthorized charge for PP* NATIONAL...it is SUNDAY, so I can not contact the bank to see what is true.

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12:52 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

National Sewing Circle - Spam and automatic renewal

I signed up for this site NationalSewingCircle and was their member. After I signed up they started spamming my mail with useless messages and I wasn't able to do anything about that. When I contacted their customer service they said that they will not send me any more spam but did nothing. Second issue was when I asked them not to renew my subscription but...

Read full review of National Sewing Circle and 7 comments
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