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Horrible Dealership and Corporate Customer Service
I purchased a 2014 Porsche 911 4S back in November, 2014. When it was delivered from Napleton/Westmont Porsche, it was covered in scratches. The delivery man's comment was..."I told them I was not delivering this car as dirty as it was and they had a crackhead come out and dry buff it." We went through all the channels of reporting it and was told by Porsche NA that we had to give the dealer the opportunity to rectify the situation instead of sending the car back. They found and paid a local body shop to completely destroy the black paint. The swirls and lines are so bad it looks like a zebra finish. The body shop said they buffed on it for five days because the scratches were so bad. Long story short...Porsche NA said the dealership should remedy the situation however, they couldn't make them do anything. So I have had a car in my garage for 17 months that hasn't been driven and we just found out that we have to go to arbitration. This is my fourth and last Porsche. There are too many other options out there to have to deal with this type of company.
Is Napleton Porsche legit?
Napleton Porsche earns 91% level of Trustworthiness
Perfect Trust Endorsement: Napleton Porsche achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
The age of Napleton Porsche's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Westmontporsche.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Westmontporsche.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The westmontporsche.com may offer a niche product or service that is only of interest to a smaller audience.
- Napleton Porsche protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Napleton Porsche complaint handling
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Napleton Porsche contacts
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Napleton Porsche phone numbers+1 (866) 810-5167+1 (866) 810-5167Click up if you have successfully reached Napleton Porsche by calling +1 (866) 810-5167 phone number 0 0 users reported that they have successfully reached Napleton Porsche by calling +1 (866) 810-5167 phone number Click up if you have UNsuccessfully reached Napleton Porsche by calling +1 (866) 810-5167 phone number 0 0 users reported that they have UNsuccessfully reached Napleton Porsche by calling +1 (866) 810-5167 phone numberSales+1 (888) 898-6592+1 (888) 898-6592Click up if you have successfully reached Napleton Porsche by calling +1 (888) 898-6592 phone number 0 0 users reported that they have successfully reached Napleton Porsche by calling +1 (888) 898-6592 phone number Click up if you have UNsuccessfully reached Napleton Porsche by calling +1 (888) 898-6592 phone number 0 0 users reported that they have UNsuccessfully reached Napleton Porsche by calling +1 (888) 898-6592 phone numberService+1 (855) 344-6007+1 (855) 344-6007Click up if you have successfully reached Napleton Porsche by calling +1 (855) 344-6007 phone number 0 0 users reported that they have successfully reached Napleton Porsche by calling +1 (855) 344-6007 phone number Click up if you have UNsuccessfully reached Napleton Porsche by calling +1 (855) 344-6007 phone number 0 0 users reported that they have UNsuccessfully reached Napleton Porsche by calling +1 (855) 344-6007 phone numberParts
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Napleton Porsche address201 E Ogden Ave., Westmont, Illinois, 60559, United States
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Napleton Porsche social media
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