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Nanrobot.com complaints 4

ComplaintsBoard
S
9:00 pm EDT

Nanrobot.com Nanrobot D6+2.0

I ordered this item back in November of last year. My order number is #9892. I paid $1,400 for the scooter and an additional almost $50 for international shipping. I bought this item for my nephew and when I received it I was out of town for work. I let the representative know not to ship without a signature because I wouldn't be at home.

When I finally picked the scooter up there were no keys in the box. Immediately when I found out there were no keys I reached out to customer service and I was going back and forth with them because they were wanting to charge me to send me another set of keys. Which is utterly ridiculous! Why would I pay for another set when the one I paid for wasn't in the box?

Either way when I did reach out the rep said they were sending the keys out and that never happened. I work 7 days a week and I totally forgot. When I reached back out I was very upset because I never got the keys, my nephew never go his scooter and this is [censored]!

When I reached out again they tried telling me they were waiting for a response from me and thats why they didn't send the keys. I said what response? You said you were going to send me the keys and I said ok, I waited and they never sent them. I then disputed the charge with my bank, but since it was past 90 days they didn't honor the dispute. I don't even want the damn scooter anymore because of the fact they dont give a [censored] about me as a customer that just spent $1,400, when I could've spent it elsewhere.

I would like a partial refund and keys to my damn scooter if they aren't willing to give me a full refund. I expect at least a 50% refund. I am very unhappy and I would hope that you can resolve this issue. My number is [protected]. Please contact as soon as possible.

Desired outcome: I either want a full refund and they can have it back or I would like a 50% refund and a new set of keys asap!

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ComplaintsBoard
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9:57 pm EDT

Nanrobot.com Solved

There was an early controller failure of the NANROBOT Ls7, I've tried several ways but failed to contact actually it was my fault not to contact in right way, I got connected their after sale service team, i got the replacement when i contact through their Facebook group, sorry for previous view on them. There after sale service team is polite and helpful, thanks.

Desired outcome: Received

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ComplaintsBoard
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1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nanrobot.com Scooter

I was informed they were out of stock for the item I purchased order# 7575 and I am yet to receive a refund even though they said it was issued. I know this is a lie because I had to file a claim with PayPal for a previous order just to get my money back.
They said 1-7 business days and it has been 2 weeks now. If it's out of stock I don't see why getting my money back is so difficult

Desired outcome: I just want my money back that’s it.

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Is Nanrobot.com legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified Nanrobot.com as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with Nanrobot.com is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

Nanrobot.com earns 1% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals Nanrobot.com as a scam with only 1% ligitimacy. Strongly advised against interaction.

Nanrobot.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to Nanrobot.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Our team discovered a potential issue with the printer, antivirus software, and other ICT devices associated with Nanrobot.com. If you have made any transactions or shared personal information with the website, stop any further transactions and avoid sharing any more information.

We have detected an internal review system on Nanrobot.com's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

We found that the website Nanrobot.com is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.

We conducted a search on social media and found several negative reviews related to Nanrobot.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Our analysis of Nanrobot.com's website indicates that there are elements on the site that are commonly found on scam sites. It is important to be cautious and conduct thorough research before providing any personal information or making any payments on the website.

Nanrobot.com may be a potential scam or fraudulent website. It's important to take caution, red flags such as unsolicited emails or messages, requests for personal or financial information, unrealistic promises or guarantees, and poor website design or functionality.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Nanrobot.com. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Nanrobot.com has claimed the domain name for nanrobot.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
  • Nanrobot.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • The Nanrobot.com website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
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2:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nanrobot.com d5+ electric scooter

Purchased this scooter several months ago and tried to get it registered for street usage, but, was told that I couldn't because the scooter didn't have a manufacture label. I tried and sent multiple e-mails, requesting for the label/assistance and all I got was resistance; no straight answers. As it stand right now, I'm left with a $1, 500+ dollar product that I cannot legally ride anywhere without that label. The scooter came only with the Nanrobot logo/sticker; no serial number, no manufacture label. Just about every product sold anywhere, globally, has a manufacture label - why not this scooter?

Resolution: I want the manufacture label properly identifying this product.

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Overview of Nanrobot.com complaint handling

Nanrobot.com reviews first appeared on Complaints Board on Sep 18, 2019. The latest review Nanrobot D6+2.0 was posted on May 9, 2023. Nanrobot.com has an average consumer rating of 1 stars from 4 reviews. Nanrobot.com has resolved 0 complaints.
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  1. Nanrobot.com contacts

  2. Nanrobot.com phone numbers
    +86 180 5016 6707
    +86 180 5016 6707
    Click up if you have successfully reached Nanrobot.com by calling +86 180 5016 6707 phone number 2 2 users reported that they have successfully reached Nanrobot.com by calling +86 180 5016 6707 phone number Click up if you have UNsuccessfully reached Nanrobot.com by calling +86 180 5016 6707 phone number 2 2 users reported that they have UNsuccessfully reached Nanrobot.com by calling +86 180 5016 6707 phone number
    Customer Service
    +86 183 5006 6946
    +86 183 5006 6946
    Click up if you have successfully reached Nanrobot.com by calling +86 183 5006 6946 phone number 0 0 users reported that they have successfully reached Nanrobot.com by calling +86 183 5006 6946 phone number Click up if you have UNsuccessfully reached Nanrobot.com by calling +86 183 5006 6946 phone number 0 0 users reported that they have UNsuccessfully reached Nanrobot.com by calling +86 183 5006 6946 phone number
    WhatsApp
    +86 130 6720 1058
    +86 130 6720 1058
    Click up if you have successfully reached Nanrobot.com by calling +86 130 6720 1058 phone number 0 0 users reported that they have successfully reached Nanrobot.com by calling +86 130 6720 1058 phone number Click up if you have UNsuccessfully reached Nanrobot.com by calling +86 130 6720 1058 phone number 0 0 users reported that they have UNsuccessfully reached Nanrobot.com by calling +86 130 6720 1058 phone number
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  3. Nanrobot.com emails
  4. Nanrobot.com address
    2.27 Romer House Lewisham High Street, London, England, Greater London, SE13 6EE, United Kingdom
  5. Nanrobot.com social media
Nanrobot.com Category
Nanrobot.com is related to the Motorcycles and Scooters category.

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