The complaint has been investigated and
resolved to the customer's satisfactionResolved Nail Glamour South Park Mall San Antonio, TX — Painful Service
resolved to the customer's satisfaction
My neice went to this Nail shop in the Mall located near Regis and JCPenney. It's called Nail Glamour, she went with her mom and had her nails done. They did not give her a reciept and she said that they burned her with the drill. She went on March 21st, 2009, she said that she had to put bandages on two of her fingers because they were very painful and bleeding. Today is March 22nd and she wants to have them taken off, because they hurt her very much. I called the Nail Glamour shop and told them what had occured and they said " come in we fix." I told him she is afraid to go back and have them removed there because of the drill. He laughed and said " yea sometime we go over and it hurt it ok." I told him no it's not okay and you are not suppose to be using the drill any way, it's dangerous. He laughed again and said " yea you right you know everything!" I told him that we were not going back to have them take them off and put them back on that she wanted her money back. He laughed and said " we no give back money." So that is why I'm sharing our story with others so that they can stand up for themselves and fight back against nail shops who give poor customer service. Obviously they don't put the customer FIRST! If you've had a similiar expeirence I urge you to take action and post your compliant as well. Help put a stop to those who hurt others with their BUSINESS!