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1.0 24 Reviews

MyRentToOwn.com Complaints Summary

0 Resolved
24 Unresolved
Our verdict: Engaging with MyRentToOwn.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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MyRentToOwn.com reviews & complaints 24

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ComplaintsBoard
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2:15 pm EDT

MyRentToOwn.com customer service / I need a refund

My trial subscription was to cancel feb 21, 2017. I tried to contact this company. No answer, all day, just the british speaking vm saying someone will be with me right away but no one ever picking up. The very next day I see the charge on my cc, what I was trying to avoid. I call them, and requested my refund (feb 22, 20017) I waited a few days, I called them back ask where is my refund, the agent said oh I system it in the system, were just waiting on an approval that should take about 3 days. I call back in 3 days the agent says oh yes that has processed and you should have it in you account the next time you check it. Its is march 15, 2017, I have spoken to a total of 5 representatives and they all have said the same thing some form of this scenario... And I still do not have my money. I think it completely air that I have to dispute this charge to get my money back. But I want to be sure that I put what a horrible company this is and warn people do not do business with this company! There thieves and they do not really have any homes to rent to own... Just a scam to get you to sign up for credit repair I want my money back

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Zuleyma Carolina Mayorga Castillo
, US
Apr 01, 2018 12:24 pm EDT

Right it a scam.. and this do this do they can charge you card for $ 50... call today and no answer even if you call in the morning time .. they don't answer

ComplaintsBoard
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10:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

MyRentToOwn.com need a refund

I need a refund! I canceled my membership before the seven days and my card is still charged 4995. I requested a refund them ploy that helped me said he could not help me he transferred me to another department the department manager said she had no access to anybody higher than her she could only email them or send them a message to see if they would approve my refund I had to wait 3-5 days for a response to see if I would be authorized to get a refund. I'm beyond upset!

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M
3:48 am EDT

MyRentToOwn.com thieves

When I signed up for this myrenttoown service they said i'll be charged about $2. But when they charged me it was $50! I contacted them right away and their rep was so ignorant and sarcastic. He said that everything was written on their website and that he had no idea who told me that it's going to be only $2. Then I asked them to cancel my subscription and they said that was not possible. I asked why and again - you can find all the information on the website! Totally disgusted with this scam site!
Called my bank and cancelled my card! These thieves should be investigated and shut down!

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2:10 am EDT

MyRentToOwn.com illegal practice

So long story short! I have a property on sale and recently I received a call from a person which was interested in it. I asked him where did he find the information and he said myrenttoown!
I went online and found out that myrenttoown posted my pictures and my information on their website without my permission! It's absolutely illegal to do that! Why didn't they ask me first? I never allowed them to use my photos and spread information about my property!
Contacted them and asked to remove everything but there was no reply!

Read full review of MyRentToOwn.com and 7 comments
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Kittkat1988
Evansville, US
Mar 04, 2021 8:37 am EST

Just here to cancel my subscription. Tried it thinking I would have better luck finding a new place to live only to be disappointed. This site is not worth $49.95 a month at all!

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Kittkat1988
Evansville, US
Mar 04, 2021 8:35 am EST

Just canceling my subscription. Was a complete waste of my time!

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ZerkinxPlayz
, US
Dec 11, 2018 7:15 am EST

[protected] mem ID MyRentToOwn advertises that for a fee of $1.00, you can receive a 7 day trial period. After the 7 day trial period, then there is a $49, 95 monthly fee. I tried calling them but they won't cancel my account.

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JDB2
, US
Oct 27, 2018 1:21 pm EDT

They made a unauthorized charge and did not make a refund as told by their representative. This was on 5/17/17 and called them again on 5/27/17 and was told the same thing . I asked to speak to a supervisor and he said he was one then he hung-up on me. I called back 3 times and was hung-up on every time.

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Charla Michelle Pate
, US
Oct 21, 2018 5:07 pm EDT

I will like to cancel my free membership trial because every time I try to found a house it keep saying none found so please cancel my free membership trial thank you

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lisarains
, US
Sep 03, 2018 12:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

just canceling my subscription

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Dave Barnard
, US
Oct 28, 2016 10:55 am EDT

After looking at their website (week of October 21st, 2016) and asking for information I began to receive an onlsaught of calls. I Got onte email and various texts. All calls gave a caller ID of [protected]. Oct 28 I received two calls from them within the same minute. When I pick up there is no one there, suggesting a robot calling program. When I call the number I was able to opt out by pressing 1. Or so they said. I continued to get calls. I was getting 3+ calls per day on average. All left voice mails to call Jessica at a nr of [protected]. When I call there I don't get Jessica. I get a typical bioler room and someone whose English is poor.

Has anyone succeeded in getting a physical address for them to report to law enforcement?
Has anyone succeeded in filing a formal complaint with the FTC? FBI or telephone harassment?
It's not clear if this is MyRentToOwn or MyRent2Own. Hopefully these calls have stopped after speaking with a "supervisor".

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Contact MyRentToOwn.com customer service

Phone numbers

+1 (855) 458-2410 +1 (702) 224-2726 More phone numbers

Website

myrenttoown.com

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