MyPrepaidCenter.com
reviews and complaints

I won a prepaid master card for this company.

I have had major issues firstly activating it. When I finally activated it and it showed me the card there are no numbers on the card to use just ****

When I try to add it to the digital wallet it says it has errors retrieving my card details. Is this all a scam?

Also when I try to sign in to the account I created it tells me there was an error signing in.

Date: 14th November 2023

i have 2 prepaid credit card complaints. the first card used was never finished and expired.. when i tried to finish using the balance it was declined stating i had no funds due to expiration date, the second card was never activated thus never used.. when trying to activate it stated it was also expired and no funds exist.. when contacting the phone number on the back was told that there was nothing they can due there where no funds in that account ... please explain that to me when issued it supposedly had fund and since i didn't use it it vanished..

Hi, I issued a 250$ card on November 8, first of all, the card numbers were not showing, so I changed the browser and it was showing. The card is working literally nowhere, is it blocked from the bank for some reason. For information, I have tried the service a few days back with another card and it worked, so there is no issue about the websites etc, the issue from the card that is blocked.

I've tried calling the support but no answer, tried around 10 times since the incident, no answer.

I have received a Prepaid Gift Card from my Company, and this is a Master card. I have activated the card, the balance on the card does show 100$ when I go to MyPrepaidCenter.com. I have tried using this card at the Merchant they have listed, but the card get decline every time. I am swapping the card as a Credit card and I don't have any Pin configured on this card.

Tried calling the support number and it has no way to speak to any one as the support number is a bot and does not provide any option to speak to any one in person.

This card is expiring on Jan/1st, I have tried calling the support number couple of times.

Is this a Legit Compony or a Fraud?

Can you please provide a support number where I can speak to some one?

I already got a new card issued to me. My problem is with a refund that went to the expired card. I talked to a person earlier and he told me to talk to the company that gave me the refund and they told me that the refund was already processed on their end so I had to talk to the card company. I've been trying to get this figured out the last few hours

Hello

I received Visa Debit Prepaid Card with 250$ balance. I bought three things on Amazon.pl website and my card balance ramiained at +- 188$. Now I am unable to buy any things on Amazon.pl nor other websites. All my transactions are rejected. I have even tried to make shoping on US websites using US VPN server, and still, all my transactions are declined. Please, allow me to use my card, or exchange remaining balance to google pay code.

Hello,

We received an award from Delta airlines for volunteering to give up our seats on an overbook flight. We selected prepaid visa cards as our reward and have been unsuccessful in our attempts to redeem them through https://www.myprepaidcenter.com. Something different is always broken on their website, and I am advised to try back later. For example the most recent problem is the pull down menu for selecting the country does not work. This is very frustating. I then go to https://www.myprepaidcenter.com/contactus and there are only phone #'s for Argentina, Costa Rica, Israel, and Mexico.

Purchased two cards on different times that I redeemed on myprepaidcenter.com, I'm able to see the balance and all but the cards are being rejected everywhere. I already called support and they told me that the cards where blocked for being used on spoofed sites and replaced the cards. New ones are in the same situation and I tried the retail stores from myprepaidcenter.com (so I think those aren't spoofed websites).This is stressing me out. Thank you.

MyPrepaidCard directs customers to a phone number that offers NO WAY to reach a human. Moreover, the one option that purports to do so - speak to someone in order to contest a charge - does NOT give one an opportunity speak to someone. It is MADDENNING!

We're given all sorts of options to "go to the web site" or go back to start. Why are they so averse to speaking to their customers and providing real customer service?

Hello,

I have 200$ left on my visa card on « myprepaidcenter » and it recently expired. The card says “Funds do not expire”, and I read on your FAQ: "if the funds remain in the card even after its expiry date, you can request a spare card free of charge by contacting customer service. ” but since I’m not foreigner I cannot call the number on your website… I can’t seem to figure out how solve this problem.

I really hope you can help me solve this problem because the money I have left on this card is very important to me to help me finance my student life.

I recently got a virtual Visa card from a survey website. I did use the card online to order pizza. There was a problem with order so I requested a refund. It has been three weeks and the refund still has not posted back on the card. I keep checking my available balance but only shows 1.96. However, the website shows my ending balance is 25.00 which was the original amount of the card. I can not speak or talk to actual person to resolve the issue.

I followed the directions for signing up to MyPrepaidCenter. When i try to sign in i get the same response "There was an error signing in. Please try again later". I have successfully changed my password, but i get the same response error. The purchase took place on September1st at Morelli's Liquor Store.

This is very disgusting and time consuming. Please help.

Richard Menth

on 9/2/2023 I got a 5 usd visa gift card by redeem code I wrote address to activate but it gave me a suggested address to use and after that didn't mentioned anything from that address now any transaction I want to do with the card it gives me "invalid transaction error"

also I want to note that their website gave me error when I wanted to use redeem code and it only works with incognito mode

my email address is m.[protected]@gmail.com

I stupidly registered but the account shows NO cards on account

So I tried to login to delete the account but site wasn't accepting my credentials.

I can't login even though I've reset/change my password 4 times, It says I reset successfully but I can't login. I want to delete this fraudulent account but can't get help nor can I figure it out for myself because I can't login. I saw many reviews online that said the email I received and the site were legit but either it is a scam or this site should be shut down. I plan on reporting the company to the FTC fraud department but please help me do more.

Please advise. Thanks

I have spent the better portion of tonight trying to find a way to get a replacement card for an expired Visa rewards card that my company has been putting money into over the last few years. I've tried using the phone system, but there is no way to speak to anyone or order replacement cards. Does anyone know which options in their phone system get you to an actual representative?

I have the user name and password. When I go to logon I get a message saying they are sending a confirmation code to my email. That email never comes no matter how many times I have tried to logon. I have even tried to reset my password but that email never comes. I have an unclaimed gift card there but cannot access it because I cannot logon no matter what I have tried. I have called many times and I get the same "Wait 24 to 48 hours". They have blocked me from my own gift cards.