MyMathGenius Customer Service Phone, Email, Contacts

reviews & complaints

Learn how the rating is calculated

2.3 3 Reviews

MyMathGenius Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with MyMathGenius, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
The authenticity of the customer service contact information for MyMathGenius has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of MyMathGenius. We promise not to send you any unrelated messages
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

MyMathGenius reviews & complaints 3

Filter reviews by rating
0 review
0 review
0 review
0 review
0 review
Sort by:

Newest MyMathGenius reviews & complaints

5:54 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.
MyMathGenius has left an official reply on this complaint.

MyMathGenius ridiculous prices

I honestly think that everything you offer is overpriced. For real. I don't what reasons have led you to this decision, but it's obviously not right.
Most of your customers are students (just like me), and sometimes they need help. But we don't have extra 400-500 dollars for a simple work to be done (that;s what you want on your website). I don't want you to create a computer program.
I am sorry, guys, but it's ridiculous. Your website is for millionaires, probably. So then you have to work on your design.

Read full review of MyMathGenius

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
7:51 am EDT

MyMathGenius the tutor hasn't contacted me

I paid for the Math tutor services, and I found this guy on the website I wired money in advance, but this scammer fooled. He received my payment and told that he would contact me via Skype. He got my nick name there, but this jerk didn’t contact me. All my attempts to reach him also failed. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

Read full review of MyMathGenius and 1 comment
Hide full review
1 comment
Add a comment
Ozzie Zee
, US
May 20, 2015 12:21 pm EDT

I work at MyMathGenius and what you are describing is very strange. First of all, MyMathGenius does not use any wiring services to charge their fees and certainly does not use Skype or other direct communication tools which might jeopardize the security or privacy of an individual. If you have faced any issues in dealing with anyone at MyMathGenius please contact the support staff and one of us will be happy to immediately resolve any and all problems that you may have had. We pride ourselves in being responsive to client needs and would be happy to help you out at once.

11:24 am EDT

MyMathGenius they charge, but don't provide services

I uploaded my exam on the website To my surprise no one replied to my emails and requests. I tried to reach them again and again, nut no response. But they charged me for the order immediately and took about $9.00 for their service. I won’t recommend this website and post comments about your experience with them, coz it might help other people, as well as maybe someone can help me to get money back.

Read full review of MyMathGenius and 1 comment
Hide full review
1 comment
Add a comment
Waterloo, CA
Jun 18, 2014 4:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You said you uploaded your exam to the website and were charged immediately? I work at and I am very surprised by your story. What you’re describing simply cannot happen since is a very reputable company and does not charge money without the client’s consent. You also said you did not get any emails or messages from them so how did they tell you about charging you money? works as follows; when you upload an assignment, project or exam we examine the details of your order and will give you a price with a grade guarantee for your project. If you like our price and grade guarantee you can go ahead and make a payment but if you do not, there is no obligation to use our services. Further, $9 for an exam simply does not sound right. There is no company (at least to my knowledge) that can complete a math exam with a guaranteed grade for $9. Baffling as it is, if you do feel that you have not got what you paid for I would urge you to contact your payment provider and get a refund processed. Should be simple enough and I’d be happy to help you with that process.

Is MyMathGenius legit?

Our verdict: Complaints Board's thorough examination reveals MyMathGenius as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, MyMathGenius stands out for its commitment to quality and security. Clients considering MyMathGenius should delve into its customer service record to gauge compatibility with their expectations.

MyMathGenius earns 96% level of Trustworthiness

Perfect Trust Endorsement: MyMathGenius achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for can be seen as a positive aspect for MyMathGenius as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of MyMathGenius's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows MyMathGenius website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Several positive reviews for MyMathGenius have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • MyMathGenius protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

MyMathGenius contacts

Phone number

1855 469 6284


Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is associated with MyMathGenius? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MyMathGenius Customer Service. Initial MyMathGenius complaints should be directed to their team directly. You can find contact details for MyMathGenius above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about MyMathGenius. Discuss the issues you have had with MyMathGenius and work with their customer service team to find a resolution.