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2.1 372 Reviews

MyLife Complaints Summary

99 Resolved
249 Unresolved
Our verdict: When using services from MyLife with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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MyLife reviews & complaints 372

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L
10:06 am EST

MyLife complaint

January 28, 2019- this company lures you in with questionable and false background information that you have to pay to access... Of course anyone would be upset to see what has the illusion of detrimental branding... Once you obligate a payment source you can look at your info and make corrections... The info is distorted to make it appear detrimental: eg, I had a traffic ticket years ago that was presented as if I had a criminal background... I had paid the ticket at the time it was due and no problems... They present it as a criminal event... Than once you think it's straightened out and opt to cancel the ‘subscription', you're given more lies... On jan 5th at 1147am, I was told it's cancelled, no more charges to my account... Not that easy... I was billed on my credit card anyway for the january amount of $19.95... Didn't know until the credit card statement came... Shortly after, received an email that mylife.com would renew again on feb 5th... I called them at their 888-704-1900 number and got a line of bull again how because it was already the 5th of january 2019 when I called to cancel, it was too late and already cycled, but february's cycle will not.."so feel free to use the site up until than" we'll certainly they want me to access the site so they can justify their charges... I told them on the phone i'm not falling for their scam, this is a big con that they're trying to pull and I will be notifying every consumer agency that is available as well as my credit card company...

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C
4:20 pm EST

MyLife unsolicited listing

I am appalled that people are listed on this website with personal information that is really no one else's business. Birth dates? Car driven? Supposed family and friends? This is all data that could be used by a stalker or someone with less than honorable purposes. I never signed up for this "service". I want my names and all information removed immediately. Are you ready to deal with a class action suit?

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N
9:58 am EST

MyLife cancellation of my life free trial - user #[protected]

I signed up for a Free Trial on January 16, 2019 - After checking my own profile, I decided that the information is not valid or well presented and I want to cancel and not go forward with any subscription. I called to cancel and, after 30 minutes on hold, I was told I was the next caller and then was immediately disconnected.

Please cancel immediately... Nan Simcox

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anthony nolte
, US
May 27, 2019 8:42 am EDT

ive tried call to cancel my free trial but i get no one, please cancel my free trial. mtm name is anthony nolte my email is buffaofan91@yahoo, com. thank you.

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P
10:16 am EST

MyLife false and slanderous information provided about me on their internet site

MYlife.com posted this information about me when I searched my name on January 17, 2019.

"Lawsuits, Liens or Bankruptcies records found Michael's Background Report"

This is completely and unequivocally untrue. This is slander. I want to file a complaint and start a lawsuit against this company.

Is there a class action lawsuit pending?

Has this happened to others?

This company provides false information online for anyone to see and be influenced by their slanderous activity.

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R
8:03 am EST

MyLife defamation of character

We have run a business for 19 yr now. The info on Mylife is false. It also hurts our business to make mylife a few bucks. I am ready to join a class action against this company. I have the money and time and I may just sue them myself. This company should have been taken down a long time ago and the owners incarcerated. I plan to go see a lawyer today and see what my options are. I had them take the site down months ago and threatend to sue. Now it is right back up ruining our business and reputation. Threatening to sue doesn't work. So now I am actually going to do it!

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jbcorona
, US
May 14, 2020 2:02 pm EDT

I was told in order to remove my information off the internet I would have to pay them for the removal. . . .that's extortion in my opinion. Now I got notification about my criminal history: I have no criminal history - this is an outrage!
Hide Your 1+ Criminal Records

Coworkers, clients, dates, friends, or other people have already seen you have 1+ criminal records. Don't let anyone else see your 1+ criminal records -- lock your Reputation Profile now to hide your records & protect your reputation.
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Leon H King
Happy Valley, US
May 04, 2021 3:03 pm EDT
Replying to comment of jbcorona

I agree with you, that these people are extorting, publishing false information that can defame, impugne one's character! there should be something done to stop these criminals!

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BAC071982
, US
Aug 22, 2019 1:26 pm EDT

Please let me know as well. I had them remove my profile once, it was put back up this time stating I had lawsuits and liens against me and a poor reputation. I had them remove it yesterday (I threatened legal action) but I am checking to see if they put it back up.

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Amber Bergeson
, US
Aug 11, 2019 2:24 pm EDT

Let me know when you are ready. I will go with you.

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Jackie Lewis Cox
, US
Mar 12, 2019 6:13 am EDT

Bravo, I would join any lawsuit against these shysters, and the bad people who report erroneous data

ComplaintsBoard
K
12:29 pm EST

MyLife my life

These people will go to great lengths for your money to add false information about people. I looked up my profile and they have me as 100% being evicted from my home. That is not true and a false aqusation ! There are other remarks that are false stating Im related to ppl I don't know.
Im wondering if a person can go after these idiots for false accutions. Im going to find out. They need SHUT DOWN!

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K
3:26 pm EST

MyLife tried to call several times to have record removed

Every time I call I am like the 20th or 21st person in line. I get all the way down to be the next call to be answered and I always get disconnected. Total scam outfit.

Everytime I try to sign up for their service I am linked to the wrong person. They seem to find it impossible to link me to my profile. Something isn't right about this company.

They post my reputation score without my approval, verification, and no opportunity ti challenge their information on which they base their scores.

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marietc
, US
May 06, 2019 6:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

correct i had a stalker who went to prison for raping me at age 23 he spent 3 months in jail and now knows where i live which he has gone back to stalking me again thanks to this crap for posting our personal info on here so they can make money off of us and how did they get all our info like that to begin with something has got to be done they should not without our permission add our where we live what we do for a living what car you drive how much you make its down right disgusting no matter how many times i say take my info off they keep it up anyways ~ marie

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E
3:54 am EST

MyLife charge to my account and I want to cancel. scam

I tried to look up 3 people their spelling is bad, info, incorrect on me. I gave them my debit number experation and number on back as they asked. I want to cancel and when I looked up mylife I read it is a scam. I am afrraid they will use my card. How can I resolve this matter and be sure my card is not used and is deleted by this fake company my life.

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10:41 am EST

MyLife made up content in order to scam people.

I have a clean background. Never've been arrested for anything in my entire life! I am an elementary school teacher! Mylife.com will publicly rate anyone under "5" just to catch attention in order to profit from anyone who continues to their website. Please be careful. Their information is absolutely incorrect from the moment you type in anyone's name. They will always make sure to put "negative content found on so and so" because that's the hook they use to scam you out of your money. Once they have your interest, you will feel obligated to pay. In the end, once you purchase a report on someone, it will most likely be clear, and you will still lose money. Use other trusted companies. This one must be prosecuted for damaging reputations. We are starting a petition today.

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Update by WashC
Jan 05, 2019 12:02 pm EST

This entire business is computerized, so do not attempt to call them. They do not have actual people on the other line answering your call. The system starts with 20 people "in line" and with each decreased "costumer in line" the waiting time goes up all the way to an hour. By the time you reach an hour of wait time, the system is programmed to drop your call. These are terrible people who are after fast, cold money. They will list false information and hope that you will pay to remove it. Shame. Karma will find her way to you, [censored].

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D
11:53 am EST

MyLife can not cancel my account! I want my account canceled immediately

MyLife allows people to enroll online but in order to deactivate your account and no longer be charged for your subscription, MyLIfe REQUIRES that you call in. The wait times to talk to someone are never short 1/2 to 1 hour or more! . Once I got to "first in line" my call was disconnected. (1/2/2019)

If I can subscribe online, it should be just as easy for me to unsubscribe online.

Further my subscription renewal occurred on a holiday there was no accommodation, the account was simply renewed.

I want my account canceled immediately, I want all but my original fee returned, I want no further charges on my charge card.

the only number I was ever given mylife55.[protected]

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K
1:42 am EST

MyLife false information

I looked up my name online and found myself on their Mylife's site. They have erroneous information about me and the make my reputation look horrible. This should be illegal and something should be down about it. I wonder is there any way to sue them. They have people listed that I am not related to and I have never done any time for any type of crime.

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8:45 am EST

MyLife deactivation of mylife account

MyLife allows people to enroll online but in order to deactivate your account and no longer be charged for your subscription, MyLIfe REQUIRES that you call in. The wait times to talk to someone are never short. If I can subscribe online, it should be easyf or me to DESUBSCRIBE online. Any company who behaves in this way should be looked at for every state's Attorney General's office.

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12:30 am EST

MyLife extortion, libel and slander violations.

Mylife.com uses fear to force people to 'pay' to increase their reputation points or hide 'lock' their account. In any other form, this would be called extortion. Regardless of whether the information is correct, approved for publication by the individual, or considered legal. They have been prosecuted by the Los Angeles DA, to date.
In my case, they listed a family court custody hearing as a Criminal Offense and had multiple 'family' members listed that are of no relation. They must delete your account upon request. There are laws being broken here, and this is a Grade A extortion scam.

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1:24 pm EDT

MyLife inaccurate information

I went to search myself on MyLife.com It has wrong info on the limited report I can see. It has relatives listed I've never heard of. And the phone number shows an area code to which I have zero affiliation. And in red it states criminal activity to which is very disturbing. Yet I am supposed to pay to have it corrected or made private? Isn't this a violation of the Fourth Amendment?

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6:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyLife public page

I try to access the free My Life report and I keep getting one on a Karen Kasper. I have called the company on this twice and it still comes up. I explained to them it is not fair to me or to this person to show information that I did not request. I am sure this other person does not want their info showing up to every Karen that accesses their site.

I would like to see the info they have on me not this person. So far I have had no resolution to this.

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M
8:07 am EDT

MyLife background check

I don't have any recall of subscribing to this MYLIFE.COM and have been charged sparacticly which is suspicious in it on right every 2 or 3 months I already use Been Verified for any back Ground information I need research Please discontinue this deduction from my bank account in which I don't know how you got my information and would like some verification as to me signing up for this and why I'm charged every 2//3 months

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P
10:52 pm EDT

MyLife too little information. too short a time to find out more & too expensive to do more searching

The only Spray family I have is Jeffrey, Gary II, Matthew, John (deceased), sons. Christina, Heather, Michael, Kristen, Bradley, Nancy, Taylor grandchildren
.Titan and Kiara, great grandchildren.
I am also related to William Gillette, Bill Gillette, Jennifer, Patti Jo Gillette and Robert Gillette, Dolores Gillette, Constance Gibb, Maureen Gibb.

I AM NOT RELATED TO RUTH SPRAY, MELISSA SPRAY, DANNY SPRAY OR ANASTASIA SPRAY OR ANY SPRAY OUTSIDE OF EDGERTON, WI.

Please make adjustments to your records. They are 'way off. Those other Sprays are the 2nd marriage of my ex-husband Gary Roger Spray Sr. and live in upper Wisconsin. No relation to me at all.

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8:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MyLife Unauthorized charges to my debit card

I had two charges to my debit card and never ordered anything from your company. $20.95 each! One charge was on June 20th for $20.95 #8887041900CA, the other was on July 19th for $20.95 #3105713144CA. I would like you to check into this and see how you got my card # and why I was charged. I have been issued a new card and was inconvenienced waiting for it to use my money. I would like a response as soon as you are able to check into this issue. Thank you for your time.

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Resolved

I received a credit back to my bank account for the charges I had received.

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jessica washam
, US
Oct 22, 2018 1:32 am EDT

The same thing happened to me? What is going on because I signed up and have screenshots of what and how much I should have been charged for a years subscription and I have been getting hit with the charges as well! I have tried calling and can not ever get through it just gives a busy signal and sometimes it says we are sorry the number you have reached is not in a service area please try your call again later? Really what is that about! I never gave permission for my card to be automatically charged at any future dates and I want to know how to have this resolved ASAP!

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V
2:52 pm EDT

MyLife internet company

When I did a search of my name, this crooked company came up and I found that they have written lies about me that include that I also go by some misspelling of my correct name. and they state my name and then next to it they state AKA and then show my name misspelled. I used to go by the name of "Sara", but I never used this strange misspelling of my name that they claim I used.
They lied that I currently live in Saint Paul and they lied that I used to live in Onalaska, Wisonsin.
They list all my relatives, alive and those that are dead, including the last name of the strange woman that my brother met on the internet and married when he was 24 (he's now in his 40s and not even married to her). Neither of them talk to me and they are hostile toward me in the past. Yet her name is right next to my name on this site. She is an Irish woman I think and she was over 6 feet tall. She would not allow my parents to be included in their wedding picture (claiming they arrived late)and they would not even let me come to their wedding. There was something strange about them.

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Irish MMA
, US
Aug 15, 2018 11:12 am EDT

I had a problem with this company. as well. I found this website http://arizonawebsiteexperts.com/reputation-manager-on-call-for-those-in-need/ and they were able to get all the lies and false information deleted in less than a week.

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5:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyLife inaccurate info on report that rates my reputation.

My reputation is scored. I am listed to have lawsuits, bankruptcies, liens, arrest and criminal records. I am not aware of any of these. I have worked state jobs in the past that require background reports that include State Police Background Checks done in every state I have lived in. My reports have come back in the past with no negatives reports and I have always received the job offers. I have one review but is not posted so I do not know what is recorded. This is damaging and misleading information. It is in print that I can raise my reputation score from 3.5 to 5. I will have to pay for this and get friends to do reviews. This definitely needs to be removed. What a scam!

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A in Florida
, US
Sep 29, 2018 8:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They will remove your information if requested, HOWEVER, how many people have already seen it and how many jobs / contracts has it kept me from getting? Also, keep googling yourself to make sure you're not popping up somewhere else - mine didas my FALSE (!) data keeps showing up on other websites. They claimed I have a criminal record, which I most certainly DO NOT.

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Irish MMA
, US
Aug 15, 2018 11:14 am EDT

I had a problem with this company. as well. I found this website http://arizonawebsiteexperts.com/reputation-manager-on-call-for-those-in-need/ and they were able to get all the lies and false information deleted in less than a week.

MyLife Customer Reviews Overview

Mylife.com is an online platform that provides individuals with a wide range of tools to manage their online presence. The website offers services such as background checks, contact information search, reputation monitoring, and social media management, among others. Mylife.com reviews indicate that the website has a user-friendly interface that simplifies the search process. Many reviewers praise the website for offering comprehensive and accurate information that helps individuals protect their identity and stay informed of their social media presence.

Several positive reviews emphasize the convenience of using Mylife.com. Customers particularly appreciate that the website is easy to navigate, and that the search results are organized in a clear and concise manner. Other reviewers attest to the depth of information that the website provides, including details on criminal and court records, and even sexual offender data.

Many Mylife.com reviews also highlight the level of customer service that the website offers. The company's support team is praised for their promptness and willingness to help customers resolve any issues that they encounter. Several customers have expressed contentment with the support team's responsiveness and ability to assist with inquiries or concerns.

Overall, Mylife.com reviews suggest that the website is a valuable tool for individuals seeking to secure their online presence. By providing comprehensive information and offering a user-friendly interface, Mylife.com helps its customers stay informed, monitor their reputation and safeguard their personal information.

MyLife In-depth Review

Website Design and User Experience: The website design of MyLife is clean and user-friendly, making it easy to navigate and find the information you need. The layout is intuitive, with a search bar prominently displayed for quick access to search for people. The overall user experience is smooth and efficient, ensuring a hassle-free experience for users.

Range of Services and Features: MyLife offers a comprehensive range of services and features to cater to different needs. From basic background checks to detailed reputation reports, the platform provides a wealth of information about individuals. Additionally, it offers tools for managing and monitoring your own online presence, such as removing unwanted information and controlling your privacy settings.

Accuracy and Reliability of Information: MyLife strives to provide accurate and reliable information about individuals. The platform aggregates data from various sources, including public records, social media, and user-contributed information. While the accuracy of the information may vary, MyLife takes measures to verify and update the data regularly, ensuring a reasonably reliable source of information.

Pricing and Subscription Options: MyLife offers flexible pricing and subscription options to suit different budgets and needs. Users can choose between monthly or annual subscriptions, with the latter offering cost savings. The pricing is transparent, with no hidden fees or surprises. Additionally, MyLife provides a free basic membership with limited access to certain features, allowing users to get a taste of the platform before committing to a paid subscription.

Privacy and Security Measures: MyLife takes privacy and security seriously. The platform employs industry-standard encryption and security protocols to safeguard user data. It also allows users to control their privacy settings and choose what information is displayed publicly. MyLife is committed to protecting user privacy and ensures that personal information is handled in accordance with applicable laws and regulations.

Customer Support and Responsiveness: MyLife offers excellent customer support and is highly responsive to user inquiries and concerns. The support team is knowledgeable and helpful, providing prompt assistance whenever needed. Users can reach out to the support team via email or phone, and the platform also provides a comprehensive FAQ section and user guides for self-help.

Reputation and Trustworthiness: MyLife has built a solid reputation for being a trustworthy and reliable platform. It has been in the industry for many years and has garnered positive reviews from users. The platform is committed to transparency and ethical practices, ensuring that the information provided is accurate and up-to-date. MyLife's reputation speaks for itself, making it a trusted source for personal information.

User Reviews and Testimonials: MyLife features user reviews and testimonials, allowing users to share their experiences and insights. These reviews provide valuable feedback and help prospective users make informed decisions. The platform also encourages users to leave reviews, further enhancing its transparency and credibility.

Mobile App Functionality: MyLife offers a mobile app that extends the platform's functionality to mobile devices. The app is well-designed and user-friendly, providing a seamless experience on the go. Users can access their accounts, perform searches, and manage their online presence conveniently from their smartphones or tablets.

Additional Resources and Benefits: In addition to its core services, MyLife offers additional resources and benefits to enhance the user experience. These include educational articles, tips for online safety, and tools for managing online reputation. The platform goes beyond providing information and strives to empower users with knowledge and tools to navigate the digital world effectively.

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MyLife contacts

Phone numbers

1888 704 1900 +1 (310) 571-3144 More phone numbers

Website

www.mylife.com

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