My Holidays
reviews and complaints

I originally booked Virgin Australia flights through MyHolidays in February 2020. The flights were scheduled for July 2020 which subsequently got cancelled due to Covid-19.
Virgin Australia issued everyone flight credits to rebook once travel resumed. As my booking was through MyHolidays I had to contact them to get the credits and rebook.

I have requested the credits on multiple occasions though email and telephone. The company continuously delay their response so my chosen flights go up in price and have yet to provide me with any credit or rebooking information in over 18 months.

This company should not be allowed to trade. I will never purchase another flight with through them ever again.

MYHolidays is not a real agency it is a fake pretend scam agency made by Indian scammers, they will pretend to make a booking for you but they will not actually do it. Then they will create a problem with your booking and call you to tell you they sent you an email because the fare for the flight is now higher and they will ask you to pay more money and tell you that you will lose your seat if you don't. Obviously, when they called asking for that I realized it was a scam, I called what is supposedly their 'customer support' line they obviously declined to answer my call so when I called from a different number they answered (thinking I was a new customer) and told me that actually my booking is being cancelled and that I will be refunded, when in fact there is no booking in the first place, and you will definitely not get a refund back cause it's a SCAM.
All good reviews of them are fake reviews made by their Indian agents notice and are generated every few minutes to keep a good score.
Do not believe these Indian scammers ALWAYS book from the airlines website directly.
See below the email I received from the scammer asking me for more money LOL.

Good day, My name is Era L. Mandia I choose myholidays to booked my ticket going to Philippines. My flight should be yesterday but unfortunately the flight has been restricted until tomorrow. But I didn't received any email or information from you that my fight has been cancelled. I have contacted Cathay Pacific Airlines about my flight status last August 31 and said that my flight has been cancelled. I want to know what will gonna happen to my booking because it's not refundable so I want to rebook my flight and how long is the duration of my ticket. Please resolve this problem ASAP. Thanks.

I had raised a request for the cancellation of my ticket on Wednesday, 28 July, 2021, 9:53 am and my flight departure time was 30 July, 2021, 04:45 pm, which is more than 54 hours before departure.

I had also called on +44 [protected] and +[protected] number on Wednesday, 28 July, 2021, 11:46 am and asked the representative to cancel my ticket as the flights from India to UAE are not operating.

After so many followups, I'm not getting any response to my emails.

To choose MyHoliday was the biggest mistake for this trip! Purchased the ticket (Dubai-Mahe-Dubai, MHF211161466) and after needed to change the dates. Had several communication with MyHolidays team and they sent the link to pay for extra charges (which I immediately paid). Now it's been 3 days I'm trying to get my ticket without any luck, sending multiple emails to the customer service and calling them non stop (hearing one phrase every time for the last 24hours-‘your ticket will be with you in 20min'). The flight is in less than 24hours. Kindly ask to assist (I'm a witness at my best friend wedding and can't miss this day for her).

I booked a business class ticket via the My Holidays website and paid AED 11, 150.69. My ticket was a return ticket from Dubai to Dakar, Senegal, flying on May 4 and returning on May 14 with Emirates airline. On Friday, April 30, I contacted Myholidays after trying to review my booking on line and had found out that someone had cancelled the ticket I had purchased without my knowledge.

After first calling Emirates, they suggested I call Myholidays. When I called Myholidays I was assured someone would look onto it and call be back in 20 mins. Some 80 minutes later whilst I was on a zoom call someone called me back. I requested they call me back at 2pm. Unfortunately because I was not called back on time I missed the call but was subsequently sent an email with an new emirates ticket.

On arrival at the airport on the morning of May 4, 2021, whilst checking- n, I was told the ticket was suspended given it was booked with air miles and this activity was suspicious. I was not allowed to board the flight on the ticket I had paid Myholidays for.

As you can imaging I was considerably stressed given I had planned this trip as part of my early birthday present, and I had also booked further flights to Cape Verde. Given my flight was due to depart in 55 minutes, I was left with no other option other than to use my credit card and pay for another business class ticket in the amount of AED 14, 065. I was left in tears at the check-in given this ordeal.

This booking experience with Myholidays has been despicable and humiliating. It appears that they have not used the money I legitimately and in good faith paid to the on line via credit for a return business class seat from Dubai to Dakar.

Emirates undertook an investigation and have indicated that the ticket was not purchased using cash but with someone's airmiles. This is fraudulent on the part of Myholidays.

I expect a full refund of the amount I paid to Emirates today, plus compensation for the stress and credit card interest I will need to pay.

I am requesting formal acknowledgement of receipt of this email and a re

This is regarding my booking ID: MHF211137546, PNR: CZLRXM. The flight was cancelled by airline itself. I have send several mail to [protected]@myholidays.com and [protected]@myholidays.com but didn't find any solution. As per their statement I should receive my money back till 25 Apr 2021 but I didn't received my money back till now.
Kindly initiate to refund my money back as early as possible.
Anjani Kumar Singh

I booked a business class ticket through myholidays.com for AED20778.00
they couldnt get the booking done from the Airline (Etihad Airlines) as the prices shown in the website were not correct and the fares had just gone up.

They send an email showing that these tickets are unavailable and the refund shall be processed at the earliest. Its been 10 Days now, and the money is still blocked by them.

Constant emails, Zero efficiency in response. No body to attend calls.
No unified email reply, with different 'Names' handling each and every email differently.

Myholidays.com has become a nightmare.

I have booked an airline tickets for me and my family at Jan-20 for our yearly holiday through Myholidays.com. Unfortunately due to outbreak of COVID-19, followed by closure of airport all around the world as well cancellation of many flights, out flights was cancelled as well. Since then a year ago I have been following with Myholidays.com in order to refund the payment with no result.
Please do not hesitate to contact me through my phone [protected] or email: [protected]@yahoo. com if any further information except the attached is required.

Regards
Silviya Nikolova

I did not receive the ticket when I gave the money and the number for the calls are all non existing number. This is all scam

I have been trying to use my flight credit from April 2020. Everytime I contact them with a date change they try to charge me double what the flights are actually worth, therefore leaving me out of pocket again. Every time I question them about it I never get a response. I'm incredibly frustrated as I'm desperate to use what is rightfully mine. I have tried emailing, calling, online chat and I am getting nowhere. The flights I want to change too are $299 each for 4 people, I have a credit of about $1000. They are trying to charge me another $820 on top of what they owe me!

They stolen my money they are gang of thieves only some people do any thing to steal our mony even if killing u

Since March. 2020 until now there is no feedback on my refund ticket. My Flight was cancelled and I ask to refund my money and they are just promise to do their best but till now there is no answer.
At the same time they are just wasting my time in email exchange that we are working and reply after 6 days without any solution. This is a clear cheating. The senior person Mr. Singh / Mr. Kunal should solve the customer issue who had trusted and paid to your company. The reliable source had informed that Airline had refunded the money but My Holiday is not refunding and they want to play with the customer's money by forcing them to pay more for new bookings as they know that customer is stuck. Online fares are lesser and they are offering with high margin. Is this a transparent business ?
God is looking everything my holiday team and trust me this way the business will not make you money, it is called a fraud.
My booking id are: OTAA0971412 and OTAA0971423
They just wasting the time to force me to surrender, whereas they already got the money.
Airline also not talking directly as it is book through myholiday.

Is there on earth who can help me to get refund from them please. It is not a small amount.
Is the director of my holidays believe in this kind of business model ? Will it help you to gain trust of the people ?

Hope you will listen and refund and resolve my issue which is now crossed 213 emails exchanges since March. 2020

Proofs are attached how the company is trying to steal my money and even after a govt ban of not to travel won't refund or change my tickets.
I am trying to change my sisters ticket since yesterday and they won't allow me to do that. They won't let me refund my ticket.
I showed them an official circular that govt has banned travel and they will quarantine my little sister but they won't listen and keep saying we Wo t reply on email jus chat with us.
I have attached the proofs and documents of trouble.
Once I ask them to refund they say they are working on it and and other colleagues say they have no records for complaint

OTAA1006425

Regards
A TROUBLED CUSTOMER
MEENAKSHI

After the initial thank you email and text message immediately after my booking was confirmed, I did not receive any further contact from them whatsoever.

I paid extra for text messaging service when I made my booking. Service did not meet my expectations as I expected to receive more than one solitary text message which was just the one I received immediately after my booking was processed.

Their customer service would be better if they provided reminders in some form or any form of follow-up email.

Kindly note I was Processing my flight booking on the the website of Myholidays and the page of website was loading with error response and keep asking me to continue my booking. I was keeping processing the same at 07 clock morning time and after I didn't received any confirmation regarding my booking confirmation during next 6hours . Hence in same time I decide to book from another website through another supplier (since I was not aware that and not received any flight confirmation from Myholidays)now I have dublicate booking. I already send you official email request to cancel the below ticket immediately as it's Fraud booking from my holidays website please consider my email as serious complaint and until this moment I have sent more then 15 emails and no replay . Actually it's really frustrating that Myholidays simply take my money from the credit card and not even try to investigate this case and support to Customers! It's most worse experience which I face as no any support or customer service was provide. Now you see why we don't recommend third parties supplier as I feel that Myholidays just stolening money from Customers CC without admitting or investigating they are Technical issue in Website . Tamer Askander

Dear concearn,

I am shiwly banerjee frequent traveler of jet air ways and I was book my trip 1st time from myholydays broker.
Myholidays booking reference number is otaa0379395
they said that if we change flight than they will charge extra which is more than ticket prize. I am corporate employee and due to my meeting re schedule
so that I wants to reschedule my flight.

So many times I request to reschedule my flight

from 6:35 am jet air ways 9w2377 against pnr no dmqrkp e ticket no [protected]

To to 9w2967 17:25 pm of 18th may 2018 mumbai to raipur..

I am requesting you to reschedule my flight.

My mail id [protected]@shriramfortune.com

Mobile no [protected].

Pl help me to rescheduel my flight with without any extra charges.

Because I am your existing customer.

Another scam website willing to take your money and disappear without any need to stand behind their service and without any desire to help if you really need it.
That's how they are.
Moreover, they are absolutely embarrassed to show fake prices, so when it comes to the payment you realize you will have to pay more than you were shown.
I think it's inappropriate.
They are new in business, so I guess sooner or later many people will suffer from their actions. So I have to warn you before you will use them.