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1.0 27 Reviews
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MyGiftCardSupply.com complaints 27

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5:06 pm EST
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MyGiftCardSupply.com Customer support and purchases

I’ve tried Every possible way to contact this company for an issue with making a purchase, with No luck. They don’t have a contact number to solve problems with refunds or purchases. I keep getting a Ticket number that Nobody replies to.. You can’t make purchases because the Identification they ask for is Never acceptable. They do not reply to emails and the only other way to contact is by writing a letter and sending to a PO Box. This company is very fishy with such good Google reviews.

Desired outcome: I would like to know why I can’t make a purchase with any kind of payment method.

Confidential Information Hidden: This section contains confidential information visible to verified MyGiftCardSupply.com representatives only. If you are affiliated with MyGiftCardSupply.com, please claim your business to access these details.

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8:29 am EDT
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MyGiftCardSupply.com ID verification and purchase

I have sent details in to verify my ID and also purchased a $30.95 card but nothing received. I had my first verification declined because of poor image problems so resubmitted it @12.54 UK time. It’s now 13.25 - a 31 minute delay. If you are not going to approve them please kindly refund the transaction. Thanks

My Details are [protected]@yahoo.com

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8:26 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi Barbara, Your order on MyGiftCardSupply has been refunded. There are more details below for your reference: [Order #3810572] (August 23, 2023) Product Quantity Price Buy a Steam Gift Card Online$100 Steam Gift Card 1 $109.95 Subtotal: $109.95 I just looked at mygiftcardsupply's review and you say that money is refunded, but there are a lot of...

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Is MyGiftCardSupply.com legit?

Our verdict: Complaints Board's review suggests MyGiftCardSupply.com is mostly legit with an 80% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with MyGiftCardSupply.com, reviewing user feedback and how MyGiftCardSupply.com addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with MyGiftCardSupply.com. Trust, but verify.

MyGiftCardSupply.com earns 80% level of Trustworthiness

High Trust Suggestion: MyGiftCardSupply.com evaluated with 80% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

MyGiftCardSupply.com has registered the domain name for mygiftcardsupply.com for more than one year, which may indicate stability and longevity.

Mygiftcardsupply.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mygiftcardsupply.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mygiftcardsupply.com you are considering visiting, which is associated with MyGiftCardSupply.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for MyGiftCardSupply.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

MyGiftCardSupply.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • MyGiftCardSupply.com's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
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12:14 pm EDT
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MyGiftCardSupply.com MyGiftCard

On. 25th of June purchased. A gift card from this company that cost me 167 For. 150$. Through PayPal.

We are in August now 2023. The money has been taken from my account and my card doesn’t work. I have reached out to every person in that company. Nobody willing to help me but they are not willing to refund me here. I am with the card that doesn’t work.

- 167$. From. My. Account.

Desired outcome: Either refund in my money or get in that card. Work.

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2:26 am EDT
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MyGiftCardSupply.com I never received any product

Sam Gastro is the owner of mygiftcardsupply.com and there are thousands of complaints about this company online and not even 1 good one.He is a theif with 4 employees that all help him rip off anyone stuipid enough to do buisness with him.I would be included in this very long list of idiots.I hope he dies soon and goes straight to hell.I,m sure they have a spot waiting on this low life [censored]er!

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J
9:49 am EDT

MyGiftCardSupply.com I was suppose to get an itune card for 50 dollars

They billed my capital one debit card for 55.92 for an itune card for 50 dollars and I never received itune card it was suppose to be emailed (the card number I guess} it was for my girlfriend in Nebraska and she isn, t getting it now. So we can, t video call now, I can but she needed it for her phone my phone is paid for by the US government the VA and the US Marshal service. I was a 75th Regiment Ranger but I was shot 7 times and struck by shrapnel from an IED my team mate triggered the detonation and was KIA instantly.. To sum it up mygiftcardsupply.com is happy to steal from disabled vets. They are ripping off DISABLED VETS!

Desired outcome: I want a refund to my Capital One debit card last 4 0498 and exp date 05/27 name on card is Jeff Mcpeak

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9:48 am EST

MyGiftCardSupply.com Gift card

I wanted to purchase a gift card the playstore one. I dont know why they gave me PlayStation gift card? Means I dont have PlayStation and what I will do with that? I wanted a playstore reedeem code as simple as that. I tried to reach out them they say you opened the link this and this so we cannot refund or exchange. I mean I lost my $31 there and I cannot do anything with that code now.

Desired outcome: I want refund or exchange with Google playstore redeem code

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Quannell Johnson [They/Them]
Quannell Johnson [They/Them]
, US
Mar 04, 2023 12:49 pm EST

Hello there, I'm sorry to hear that you've had trouble with your gift card purchase. Unfortunately, once a gift card has been redeemed, it cannot be returned or exchanged. It sounds like you received a PlayStation gift card instead of a Play Store one. While this may be frustrating, I suggest trying to enjoy some of the games available on the PlayStation platform. As a matter of fact, my favorite PlayStation game is "The Last of Us". Have you ever played it?

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9:51 pm EDT

MyGiftCardSupply.com I getting charged for some card

I recently was charged from my bank account this morning or some time yesterday for a card from MYGIFTCARDSUPPLY for $55.97. I have no clue what company you are and how I got charged from your company. I would like this disputed and my Bank taken off of your records and card number as well. Please contact me asap at [protected]@yahoo.com to get this dispute.

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3:10 am EDT
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MyGiftCardSupply.com Stay far away

I ordered visa gift card and it was a nightmare, I couldn't use it because it said I don't live in the USA. Of course they asked for my id and my address and they see I m in Canada but they sell it to me. I couldn't use it and when I contacted them by email only there is nothing to do or you install a VPN and choose USA location and of course the VPN they suggested was a paid one and still not working. They do not refund you even you didn't use the card because you open the link. I asked them to cancel the card and pay me back they refused. They told me to contact visa customer service who are much friendly and try to do something on the phone. So if you need any kind of gift card go to there company like visa card to visa Amazon to Amazon... don't use this bad scame useless website who sell the card higher than the companies them self. The 1st and last time buying for them

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8:52 am EST
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MyGiftCardSupply.com Gift card from MyGiftCardSupply.com

DO NOT BUY from MYGIFTCARDSUPPLY!

I purchased a gift card and they initially did not have it in stock. After waiting a day, they emailed only part of the gift card number, but not all of it. After pointing this out to them, they told me they were waiting "for the manager to email them the code".

After days and follow up emails, they stopped responding to my requests for a refund. I had to open a PayPal dispute to try and get my money back. I had previously used their site years ago without issues, but it appears they have been taken over by scammers and no longer sell real gift cards.

STAY AWAY and buy elsewhere!

Desired outcome: I would like a refund!

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4:07 pm EST
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MyGiftCardSupply.com gift cards

I tried to buy two gift cards from this company
Their site says I will get the cards in five minutes
I have not received anything from them.(four days now)
I have sent them four emails asking where my cards are, no response!
I have sent them four emails asking for a refund, no response!
I have called them, no response
It has been four days since I ordered
I think that this company is a SCAM SITE

Desired outcome: refund

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9:12 am EST
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MyGiftCardSupply.com Steam Card US$50

I ordered a Steam gift card that I wanted to send to a friend. I got the code but ended up having to open a Steam account where the money was deposited and translated into Canadian currency in the account. When I tried to send it to my friend as a gift, I found out he had to have a Steam account as well or I couldn't send it. If I close the account, I lose my money. They should have told me up front so now I can't get a gift card and I don't play those games so what do I do to get my money back and order from someone who will just send the digital card to me?

Desired outcome: Refund of my money

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Update by Cat Lady 101
Jan 10, 2022 9:14 am EST

Need a refund

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7:46 am EDT

MyGiftCardSupply.com Mygiftcardsuppy games £53.97

I haven't received any email regarding my gift card and no confirmation email hasn't come at yet I would like a full refund please

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10:11 pm EDT
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MyGiftCardSupply.com Trying to send a card to my son 5 orders get refunded before I got a code

My account number is # 411726. Ida kecskes
From canada old customer send cards to my kids who in scholar in us.
A last 3 days I try to order small cards for him all got refunded I have money on my ccards. Please tell me what's wrong? Or what I am doing wrong.

Your help is greatly apprisiated.
Ida kecskes

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10:26 am EDT

MyGiftCardSupply.com $20 Google Gift Card and &50 Google Gift Card.

When I payed for the $20 Google Gift Card and $50 Google Gift Card, I'm still waiting for the receipt today. It's been a week. I haven't heard anything. What should I do. Rebecca.

Desired outcome: $20 and $50

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7:28 am EDT

MyGiftCardSupply.com UK iTunes Gift Card

I purchased the gift card on the 5th of December 2020. When I entered the code it said it had already been redeemed. I have tried to contact them via live chat and email countless times and no one will respond to me. It is now the 31st of Jan 2021 and I still have not had a response despite trying to contact them over and over again. STAY AWAY!

Desired outcome: They need to provide me with a working code or a full refund

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10:00 pm EST
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MyGiftCardSupply.com Ebay gift card

My daughter bought me an ebay $50 gift card from this website. Received a code that had no balance. Chats with company, both my daughter & I, were met with "you redeemed it" & "take it up with ebay". Ebay has no record of a gift card being purchased by my daughter or sent to my email. Their website claims they will resend the code but they refuse. No response to emails or messages through facebook. Trying to get her money back through paypal or the bank.

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11:04 am EST
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MyGiftCardSupply.com Gift card purchase - customer service is awful

I was attempting to purchase Amazon GCs using my PayPal account. After submitting all of the verifying information, I was able to successfully purchase a $5 GC (I wanted to test a smaller amount before purchasing the larger amounts). That worked great. I received my GC code pretty quickly (within 20 minutes) and it worked just fine when checking out of Amazon.

The problems came when I attempted to purchase a $100 GC. It showed the transaction was successful and I waited for the confirmation email with the GC code. Instead, I received a notification that my purchase could not be completed and that the money was refunded. I was lucky in that the money was, in fact, refunded, however I was not able to get any answer as to why they were being refunded. The customer service representative told me that sometimes their fraud software is a little finicky and to try again. After several purchases and refunds, I reached out again and was told that the issue might be that they have a maximum purchase amount for "new customers". I can totally understand that and asked for the dollar amount limit. The customer service representative stated it was proprietary information and they could not and would not share the maximum dollar amount (WTH?). They also could not confirm at what point or at what dollar amount I would no longer be considered a "new customer". I've never had a company work so hard to NOT take my money before. Absolutely horrible customer service.

I can't confirm whether it is a complete scam (I DID receive the good $5 GC), but definitely not a reliable service and no customer service to help if issues arise.

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8:03 am EST

MyGiftCardSupply.com steam giftcard scam

Hi,
I bought a gift card from that site and they asked for an id and why my id + i paid with bitcoins so 100% safety payment so i denied to send my id + i requested for refund and they said we refunded your money but actually till now no money received and no cards received i bought steam gift card with 100$ and they see my message without responding too.
https://imgur.com/a/z7fz6GK ss

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12:48 pm EST

MyGiftCardSupply.com ripped off

This company must be posting all the "great" reviews themselves. Emailed tech support over 30 times. Payed with paypal, even had paypal on the phone and said they all they have to do is accept your payment. Waited and waited and waited. 3 days went buy and they just cancelled my order on me. Automated voice message saying the fastest way to get help is email and the on line chat - (that doesn't work). Reviewing order - says experiencing tech difficulties, Even tried creating an account to see if that would make things easier. Couldn't even create an account.

Paypal finally verified that they are reviewing the company because of how many complaints they receive. Merry Christmas to you too!

RIP OFF

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5195 reviews

Overview of MyGiftCardSupply.com complaint handling

MyGiftCardSupply.com reviews first appeared on Complaints Board on Aug 31, 2014. The latest review Customer support and purchases was posted on Mar 6, 2024. MyGiftCardSupply.com has an average consumer rating of 1 stars from 27 reviews. MyGiftCardSupply.com has resolved 0 complaints.
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    P.O. Box 1553, Boulder, Colorado, 80306, United States
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MyGiftCardSupply.com Category
MyGiftCardSupply.com is related to the Retail and Online Shopping category.

Most discussed MyGiftCardSupply.com complaints

Didn't provide order and info as well
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