Menu
7plus / Seven Network Operations
7plus / Seven Network Operations Customer Service Phone, Email, Contacts

7plus / Seven Network Operations
reviews & complaints

www.7plus.com.au
www.7plus.com.au

Learn how the rating is calculated

1.1 41 Reviews

7plus / Seven Network Operations Complaints Summary

1 Resolved
40 Unresolved
Our verdict: If considering services from 7plus / Seven Network Operations with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verify
Is this your company? Claim it and get a lot of features. Read more
Get notifications about new complaints and reviews of 7plus / Seven Network Operations. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

7plus / Seven Network Operations reviews & complaints 41

Sort by:

Newest 7plus / Seven Network Operations reviews & complaints

ComplaintsBoard
D
4:31 am EDT

7plus / Seven Network Operations Olympic coverage

The 7plus streaming is very confusing,
Mainly
Why are we only able to see round 4 & 5 of the artistic gymnastics qualifiers?
Finals are tonight and we haven't even been able to see some of the main competitors of renown?

Ow my complaint is too short?
Your app sucks on most platforms, it has soo many issues, the constant repetitive adds make us often give up on watching or finishing programs…

Mainly, we….. with ex Americans in the house and talking to family in the states would like to be able to at least see the USA team let alone the others in their qualifying rounds please.

Desired outcome: Put it up, or tell us it won’t be

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
J
5:32 am EST

7plus / Seven Network Operations Commentary of Olympics

Really disrespectful pronouncing players' names wrong repeatedly. Please learn their names before you commentate.

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
D
7:19 am EDT

7plus / Seven Network Operations Repeats

Stop showing so many repeats of the swimming people are already fed up with repeats there are other sports to see other than bloody swimming. Haven't seen any badminton judo etc etc come on why only show aussies playing. Calling this Country multicultural show evidence on the tv.
Start showing different sport events and you will get more interested. Thank you

Desired outcome: No repeats of gold medal winners for Aust show who has won’t each events gold

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
G
11:57 pm EDT

7plus / Seven Network Operations Olympic Content

Hi, Just spent 30 minutes trying to find a replay of the Women's 4 x 100m Freestyle Relay gold medal race - tries numerous combinations and approach's. If its there its well hidden.

Suggestions
1. Have the medal replays available at top of screen.
2. If you go to the medals summary you can expand it see the medals. How about a link from there to the replays.

Otherwise its a great site working well.

Desired outcome: FIX IT PLEASE

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
N
7:45 pm EDT

7plus / Seven Network Operations Olympics coverage

Stop showing Joanna Grigg and Luke Darcy, just show the sport. What a waste of an opportunity to show other sports.

Run 2 channels with one that follows Australian sport and the other follows everything else. Why can't there be more channels?

I just saw a replay of Ian Thorpe winning in 2000, show this prior to the Olympics starting an then you can show something different like, shooting, taekwando, table tennis, rowing, weightlifting etc.

The Seven app is not easy to use and is filled with a rediculous number of adds. Would suggest you review the official IOC Japanese Olympics app and follow how they lay their app out.

Finally, stop changing the channel that needs to be watched. Why do you keep asking viewers, and in some cases not even ask viewers, to change channels to keep watching the event.

Why bother paying for the rights to show the Olympics if you don't show it on the TV.

Desired outcome: Better viewing for all

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
C
12:06 am EDT

7plus / Seven Network Operations The 7plus app on Telstra box

I am trying to watch the olympics games and the app keeps coming up with error code, no internet, when I go into my connection I have full internet. I have reset everything, re download and it still happening. I am very frustrated as I am missing out of Olympic covalent I want to watch. Not good service for the 2021 times.

Desired outcome: Fix the app ASAP

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
T
2:27 am EDT

7plus / Seven Network Operations 7 plus Olympics tv app

The app is not working properly. It is very very slow to load and sometimes does not even load. If you have got the sole television wrights then you should be able to handle the demand to stream the olymipcs. We have been waiting a long time to be able to watch these olympics and I can't even get on to watch the sports that I have been waiting for because the app is not advanced enough to Handel the demand. I have made sure the app itself is updated to the latest update as well as my tv.
I have very fast internet (365mb/s) so I know it is not that all other streaming apps are working just fine so this just leaves your app. this needs to get sorted as it is not acceptable and completely unfair: do not have the sole tv wrights if you can not handle the demand let someone else like Foxtel or Kayo televise also.

Desired outcome: Fix the issue

Read full review of 7plus / Seven Network Operations and 2 comments
Hide full review
2 comments
Add a comment
P
P
Paul Aussie
, US
Jul 28, 2021 7:08 pm EDT

Same issues, have tried on my Smart TV and Apple TV often not loading, or if it works than stopping. The Live TV seems to be the worst. For some reason it seems to work better on the laptop hard wired to the router. But I have not used it for long in that mode. If it is a plot to get us to watch the TV broadcast, it has worked. If you’re going to do this do it right, all my other streaming services, including Iview and other free services are all fine. If it is a capacity issue, then you need to upgrade your service.

D
D
Dennis DB
MOUNT SHERIDAN, AU
Jul 25, 2021 8:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Having the same issue using my laptop in my home environment.
Log in okay, select sport okay, watch add (not okay) then nothing except "We are experiencing technical issues".
Channel 7 has lost me and any future Olympics has lost me if they use the same single distributor setup.

ComplaintsBoard
S
10:53 pm EDT

7plus / Seven Network Operations 7 plus catch up

I don't wish to watch the Olympics I wish to continue to watch programmes on seven plus but it seems as though if I go to seven plus nothing will load
Is thus because Australia is putting too much effort into sport
Well everyone does not wish to watch sport
These days seven plus airs so many reality shows that you actually have to watch the app to watch any programs worth watching
Very frustrating when you can't even watch those because they time out while trying to download

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
B
11:32 pm EDT

7plus / Seven Network Operations 7Plus Olympic Programming

Multiple channels showing the same sports, while other events are completely ignored. I want to see Archery, but instead there's Fencing on multiple, tabletennis on multiple, soccer on multiple. It's garbage.

Desired outcome: Show all the Archery.

Read full review of 7plus / Seven Network Operations
View 0 more photos
Hide full review
ComplaintsBoard
M
7:39 pm EDT

7plus / Seven Network Operations Apple TV

Hi, can you please sort out your Apple TV app? I have so much trouble watching it on my Apple TV 4. Everything else works fine so I know it's not the device. I am trying to watch 911 and it regularly stops the show, doesn't load, starts again at beginning when I click on resume. Speaking of 911 also, where is seasons 2 and 3. I watch those on Disney but not everyone has Disney. Either way, please fix your app. Apple TV's cost too much money for them not to work. The problems leave me extremely reserved about watching your channel/starting new shows because it takes so long to get through everything. Don't have free to air atm so rely solely on catch up and streaming channels. Please fix ASAP.

Desired outcome: For app to work

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
C
10:27 pm EDT

7plus / Seven Network Operations Advertisements are disturbing the shows

The ads are ruining the shows that I watch on 7plus. They carry on playing when the show starts, you can hear the show but the video of the add is showing. They cut in at the most random places. And when the show comes back on after the ads, the picture is ahead of the vocals. Totally frustrating to use your site. Also the same ads are consistently playing can you at least change them. Can you please fix this problem, maybe only have advertisements at the start of the show.
Thanks for listening

Desired outcome: Can you please fix this problem, maybe only have advertisements at the start of the show.

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
K
2:53 pm EST

7plus / Seven Network Operations My favourite channel is/was 7 plus for news,shows ect... Keeps freezing and loading issues???

7 plus is/was my favourite channel for news shows ect... Keeps freezing and loading issues? Turned it off, uninstalled, unplugged and everything ... ? Maybe change to another station? Unhappy and disappointed.

Desired outcome: Fix it please

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
J
5:57 am EDT

7plus / Seven Network Operations 7plus

I am watching Home and Away on 7plus on my TV and it is jumping to ads and skipping parts of the show so I am missing parts of the show before it is actually meant to go to an ad. I am not impressed nor want to continue to miss parts of the program I am wanting to watch. Can you offer a premium service where you take out all your crap adverts? Because I am not going to use a service or pay for a service that cuts out part of a tv program for unnecessary adverts.

Desired outcome: Fix when the adverts come on or take out the adverts all together

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
N
2:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

7plus / Seven Network Operations my kitchen rules

I watched the first two episodes of 2020 My Kitchen Rules "The Rivals". I'm not watching MKR again. I hoped this new series would focus on the cooking. Unfortunately "strategic voting" was once again brought up many times. The show is not about cooking, but the rivalry among contestants. It's taken me a few years, but I now truly don't want to watch it. Goodbye MKR.

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
G
6:23 am EST

7plus / Seven Network Operations sports

Get rid of Ricky Ponting, you compare the 20/01/20 game to the next night, ratings and i bet they're lower, no one wants to here a cricket lesson every time they watch, we're tuning in to enjoy the game not listen to that wannabe preach what he thinksthe best plays are, who gives a [censored] ! the kids aren't tuning in for cricket 101, they're tuning in for ENTERTAINMENT !

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
A
8:42 pm EST

7plus / Seven Network Operations 7news australia facebook account

Official 7news Facebook admin contributed to a discussion in the comments section of one of their Facebook posts. Disappointing to see such a level of unprofessionalism in the seven network as the admin of the Facebook account decided to become an active participant of a politically charged argument in the comments section. Please see the photos attached to the complaint.

Read full review of 7plus / Seven Network Operations
View 0 more photos
Hide full review
ComplaintsBoard
K
9:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

7plus / Seven Network Operations wimbledon coverage

The commentators of the men's semi final featuring Djokovic and Goffin we incredibly bland and added nothing is interest to the match... This is far lower standard than I would expect at one of the most prestigious tennis tournaments in the world to which Channel 7 has the rights to this match and it cannot be viewed any other way. Despicable... Please up your game for future events. John McEnroe is not very entertaining as a commentator, all he has to offer is stating the obvious about what's happening in court. Usually I find the commentators very informative about each player with lots of discussion about stats and how the players are coping during the match. I have found this broadcast to be incredibly disappointing.

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
M
6:12 am EDT

7plus / Seven Network Operations programme my kitchen rules

My complaint is why is a tv channel 7s programme my kitchen rules allowing contestants from a specific country or origin allowed to just cook their country's or origins food or diet.
It is outrageous that a cooking competition is bias towards particular contestants.
If you are in a tv covered competition then you should be proficient in all types of cuisine i. E european, asian, african, middle eastern and such like.
It is bang out of order that contestants are just being allowed to cook what they are used to instead of challenging themselves to cook and create amazing world wide culinary dishes.
And why oh why is a contestant who owns a few restaurants allowed to participate in such a competition.
Being a fully qualified and certified chef I find this a joke

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
D
6:54 am EDT

7plus / Seven Network Operations viewing of unethical behaviour of participants

Good morning,

I have great concerns for the use of comments made by participants such as "She would not be able to afford a three course meal" on My Kitchen Rules (Channel 7) can create tensions between cultures within Australia because the participants were of Western and Asian decent who were in the conversation.

These stage comments or a lack of ethical editing creates tension within a multicultural Australia 🇦🇺 and sends wrong messages to our younger generations that it appropriate to be openly rude to other people and especially across cultures which can brand Australia racist and in turn affects our tourism market.

It is cheap television for the sake of ratings.

Please can you review this show.

Thank you for your assistance and consideration in this matter.

Regards

David

Read full review of 7plus / Seven Network Operations
Hide full review
ComplaintsBoard
K
10:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

7plus / Seven Network Operations chinese girls

To say that I am absolutely disgusted by the attitude of the 2 chinese girls on my kitchen rules, would be an understatement . I have never heard such arragant illmanered people in all my life. If you didn't have a strong dislike for these type of people before, well you would after watching them. As far as the judges go well it's not half obvious that they favor these two, they have praised every thing that they have done, & made sure that they are always on top. The show isn't finished yet but if those two rude ### win this, it will be the last time I as well as many others will watch this show. get your act together chanel 7 & bring back the mkr of old. Lets have a cooking show not this sort of rubbish.

Read full review of 7plus / Seven Network Operations and 1 comment
Hide full review
1 comment
Add a comment
S
S
shont
, NZ
May 02, 2013 4:27 am EDT

them chinese girls please get them to stop saying ''babe'' it is honestly annoying, i really love this show but when they start saying''babe'' etc it starts itching under my skin.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact 7plus / Seven Network Operations customer service

Phone number

+61 287 777 777

Website

www.7plus.com.au

Most discussed 7plus / Seven Network Operations complaints

baked chocolate mousse cake
1
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with 7plus / Seven Network Operations?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with 7plus / Seven Network Operations Customer Service. Initial 7plus / Seven Network Operations complaints should be directed to their team directly. You can find contact details for 7plus / Seven Network Operations above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about 7plus / Seven Network Operations. Discuss the issues you have had with 7plus / Seven Network Operations and work with their customer service team to find a resolution.