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My Affordable Roof complaints 2

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1:12 pm EDT
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My Affordable Roof new roof

I gave a 5000.00 deposit for MYAFFORABLE ROOF on 11/19/2018. Dealt with three different sales rep. The first was Nora W. who took the deposit. The deposit was then given to my afforable roof. Nora was a very nice lady who did a breakdown on what would be needed. I was able to get in contact with her and she would call right back. About a month later I wasn't able to reach Nora, she finally called me and advised that she would no longer be working for the company. She told me to reach out to Rob W*****, I called him and was advised that he would come to my home. All this had to do with Hurriciane Florence and then Michael right after. Rob W***** then sent his cousin Rhonda S*********-P******** to get more money. Next thing I know neither one of them works for the company. I had to call the police to get a report started because I was going to the DA's office. Once the police came to my home they advised that the detectives would be reaching out to me in reference to the problem. Detective L*B***** reached out to me I gave him all the information involving all the contacts I had dealt with. He reached out to the roofing company called me back and told me that David B*** would be giving me a call. When I spoke to David he told me that there was 17 other people that the same thing had happen to and he would take care of my roof for me and it would be 22 to 45 days. David and I went back and forth because I wasn't getting any information and the roof wasn't done so I was constantly stating that if I didn't hear anything I would reach out to the DA's office. David got upset with me and stated he didn't like to be threaten and he was doing me a favor. He stated that he was out of Florida. I advised that his website also listed Wilmington NC as one of their location. He then told me Burger King has franchises and that this is what it is. I then stated yes that might be true but Amanda V**** is also the head of the company and the person that everyone is saying that they have to reach out to. I also must state that I had already picked the color for my roof and wasn't able to get it because they didn't have it in stock. so finally 2 weeks before Hurriciane Dorian came. My Affordable Roofing sent Edward Roofing to do the job. At this time I just picked another color that I really didn't want but I didn't want to not have the work done and turn around and have to wait another year Also I must add that my roof and my next door neighbors roof was suppose to be done side by side her roof was done and two to three months later my roof still wasn't done. When they sent Edward Roofing it took 2 days and 2 hours because they didn't order enough of the roofing. I had other neighbors that needed their roof done and I advised that I wouldn't go with My Affordable Roofing because of everything I went through no one has been out to see the work on the roof yet. Since David sent these other Guys I haven't been able to reach him. And I must also say that going through what was submitted on the insurance claim all doesn't seem to have been done. Anyone that needs to have their roof done, I would not go to this company. They state that they have an office in Wilmington NC but basically it is a store front of a trailer and no one ever answers the phone there. Save yourself the headache do your research and go with a company that is reputable. My neighbor gave me the information for this company and I thought that it was a good company especially with them constantly coming to here home and finishing the roof. I was later informed that this is how some of the companies work to get other people to sign on with them. This company outsource the work to Edward Roofing and I am not sure if they received the money that my afforable roofing took from me

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4:29 pm EDT
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My Affordable Roof cannot finish my roof

Completed the underlayment April 30th 2018 I paid 50% of the contract have not heard nothing till August 8th asking for another 25% I said when the tile is delivered I will have a check ready or send me a letter the day you will start to complete my roof I will have a check please note I have been waiting 4 four months to get my roof complete the underlayment is warranty is good for 180 days its as been 120 day since underlayment was complete

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Our verdict: Complaints Board rates My Affordable Roof highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about My Affordable Roof raises questions. Diligently reviewing My Affordable Roof's client feedback and resolution practices is recommended for those considering My Affordable Roof's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

My Affordable Roof earns 82% level of Trustworthiness

Excellent Trust Notice: My Affordable Roof near-perfect at 82% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for My Affordable Roof. The company provides a physical address, 16 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of My Affordable Roof's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Myaffordableroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

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  • My Affordable Roof protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of My Affordable Roof complaint handling

My Affordable Roof reviews first appeared on Complaints Board on Aug 13, 2018. The latest review new roof was posted on Oct 29, 2019. My Affordable Roof has an average consumer rating of 1 stars from 2 reviews. My Affordable Roof has resolved 0 complaints.
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  1. My Affordable Roof contacts

  2. My Affordable Roof phone numbers
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    Evansville , IN
    More phone numbers
  3. My Affordable Roof emails
  4. My Affordable Roof headquarters
    4602 Mud Lane, Louisville, Kentucky, 40229, United States
  5. My Affordable Roof social media
My Affordable Roof Category
My Affordable Roof is related to the Roofing category.

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