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Mount Vernon Coin Company Customer Service Phone, Email, Contacts

Mount Vernon Coin Company
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www.mountvernoncoinco.com
www.mountvernoncoinco.com

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1.8 5 Complaints
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Mount Vernon Coin Company complaints 5

ComplaintsBoard
B
1:29 pm EST
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Mount Vernon Coin Company Ben Franklin Half Dollars

I would like to get a refund! So far I haven't heard from them on when the coin will be sent. So I wAnt a refund

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4:10 pm EDT

Mount Vernon Coin Company Coins

Please tell me if these are fake coins because i didnt want fake coins i would never do this to anyone so i qould expect the same treatment, other than this i love the coins that are real looking... i dontvlike the fake coins and i perfer to have all real ones . Kids may like the fake coins but i am not a kid i am an adult... thank you for your time...

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9:18 pm EST
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Mount Vernon Coin Company Damaged coins

Ordered an XF 1946 Booker T. Washington half dollar from this company. This is a very common coin, worth little above silver value but needed for my son's school report. Paid $24.45 for the coin with shipping.

Told them specifically to send a worn coin (XF) but without damage. Got a damaged coin with an 11:00 obverse rim bang. Obviously this is unacceptable. Coin needed for black history month school report. Now don't have the time to find another one before the report is due.

Company refusing to refund my money in full.

While this is not a super expensive item, a damaged coin is not fit for a report for black history month.

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Is Mount Vernon Coin Company legit?

Our verdict: Complaints Board's review suggests Mount Vernon Coin Company is mostly legit with an 73% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 20% caution is advised. Before engaging with Mount Vernon Coin Company, reviewing user feedback and how Mount Vernon Coin Company addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Mount Vernon Coin Company. Trust, but verify.

Mount Vernon Coin Company earns 73% level of Trustworthiness

High Trust Suggestion: Mount Vernon Coin Company evaluated with 73% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Mount Vernon Coin Company. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Mountvernoncoinco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mountvernoncoinco.com you are considering visiting, which is associated with Mount Vernon Coin Company, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Mountvernoncoinco.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for mountvernoncoinco.com on popular sites. Be cautious and do additional research. Look for information about the Mount Vernon Coin Company and be careful with personal information or transactions.
  • Mountvernoncoinco.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mountvernoncoinco.com may offer a niche product or service that is only of interest to a smaller audience.
  • Mount Vernon Coin Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Mount Vernon Coin Company's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We found that Mount Vernon Coin Company website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
B
11:49 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mount Vernon Coin Company Empty Box and lies was all I got!

Despite reading some other horrible reviews of this company I decided to buy some coins...(yeah I know...I should have known)
Ordered some barber coinage totalling several hundred dollars.
nearly 3 weeks after my order I received a priority small flat rate box. Upon opening the box I found nothing but some papers.No coins! Examining the box there was nothing sealing the flaps. Yep, these guys shipped silver coins without taping or gluing the flaps shut.
I notified them of the issue and shipped the packaging back to them so they could file an insurance claim. A few days passed after tracking showed delivery without any response from them. Upon contacting them and asking for my money back they told me I need to file the insurance claim. At this point they had the packaging, they were the contractor with the shipper and the holder of the insurance receipt. Therefore any insurance due would most likely go to them and not me.
I told them that I contracted with them to deliver coins which they failed to do. They contracted with the USPS to get them to me. The insurance was to protect them.
They refused to refund. So I filed a chargeback and notified the BBB.
In responding to the complaint to the BBB they lied and stated I did not return the packaging, something they never called into question before. Then they had the nerve to slander me and call me a fraud.
So in short...these people have no integrity, no honesty and do not feel they are responsible for the safe delivery of the items. read the other reviews online and don't make the mistake I did! AVOID these scammers.

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Hugh Roberts
, US
May 09, 2020 2:19 pm EDT

I was planning on ordering some B/U Jefferson nickels from these people, but after reading your review and a few others that won't be happening! It's to bad we have scum bags in the business that we can't trust. People like this give coin collecting a bad name. Thanks for the heads up guys.

ComplaintsBoard
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12:50 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wow, They really took my father for about $15, 000 in cleaned coins. Shame on them. I just went thru all the coins he bought from Mt. Vernon Coin Company and even had some graded. All came back as cleaned. Some even had the purple cleaner still on them in the sealed containers from their company. I will truely let everyone know that their company is truely...

Read full review of Mount Vernon Coin Company and 16 comments

Overview of Mount Vernon Coin Company complaint handling

Mount Vernon Coin Company reviews first appeared on Complaints Board on Jul 6, 2010. The latest review Ben Franklin Half Dollars was posted on Mar 3, 2022. The latest complaint Empty Box and lies was all I got! was resolved on Oct 22, 2012. Mount Vernon Coin Company has an average consumer rating of 2 stars from 5 reviews. Mount Vernon Coin Company has resolved 1 complaints.
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  1. Mount Vernon Coin Company contacts

  2. Mount Vernon Coin Company phone numbers
    +1 (800) 368-2314
    +1 (800) 368-2314
    Click up if you have successfully reached Mount Vernon Coin Company by calling +1 (800) 368-2314 phone number 0 0 users reported that they have successfully reached Mount Vernon Coin Company by calling +1 (800) 368-2314 phone number Click up if you have UNsuccessfully reached Mount Vernon Coin Company by calling +1 (800) 368-2314 phone number 0 0 users reported that they have UNsuccessfully reached Mount Vernon Coin Company by calling +1 (800) 368-2314 phone number
    +1 (410) 266-9990
    +1 (410) 266-9990
    Click up if you have successfully reached Mount Vernon Coin Company by calling +1 (410) 266-9990 phone number 0 0 users reported that they have successfully reached Mount Vernon Coin Company by calling +1 (410) 266-9990 phone number Click up if you have UNsuccessfully reached Mount Vernon Coin Company by calling +1 (410) 266-9990 phone number 0 0 users reported that they have UNsuccessfully reached Mount Vernon Coin Company by calling +1 (410) 266-9990 phone number
  3. Mount Vernon Coin Company emails
  4. Mount Vernon Coin Company address
    45 Old Solomons Island Road, Suite 106, Annapolis, Maryland, 21401, United States
  5. Mount Vernon Coin Company social media
Mount Vernon Coin Company Category
Mount Vernon Coin Company is related to the Investment Services category.

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