The complaint has been investigated and
resolved to the customer's satisfactionResolved MSN Games/Gamespring — Fraudelent Billing by MSN
resolved to the customer's satisfaction
I foolishly subscribed to MSN Games/Gamespring in April. From day one, there were problems. First, the false advertising of $14.95 per month. They do not advise of the additional charge of $6.95 per month for your "free" game; hence, the "free" game is an additional $6.95 per month. Following, I attempted to redeem my "free" game and was charged an additional $6.95; which has NEVER been resolved. The account was then "blocked" due to my complaints and I was unable to purchase or play any game; however, they were still charging my account. I attempted to cancel this subscription since June, and have emails confiriming the cancellation. It is August, the "zone" website states I have no account, all information advises my account is cancelled; however, they are still billing my credit card! This has been a nightmare, and every single number I've called, every email I've sent has been ignored. I have now contacted my attorney and further will be contacting the authorities regarding Microsoft's theft of my credit card. As I have so much information proving this account is cancelled, they are fraudulently charging my card. SAFE YOURSELVES AND DO NOT HAVE ANY CONTACT WITH THIS COMPANY! They have NO type of support and will cause you nothing but grief.