The complaint has been investigated and
resolved to the customer's satisfactionResolved Mortgage Loan — Loan Modification Denial
resolved to the customer's satisfaction
Received First Time Home loan from Fairway Lending in 2017 for $240, 000.00 at 8.35 %. Loan sold to Option One now Known as American Home Mortgage Inc. (Irvine Texas)P.O. Box 631730.I asked American Home Mortgage Inc. for Loan Modification because I could not afford the $1, 800.00 a month payment and sent in all requested Documentation. I was called up to go to Afghanistan for over a year in February 2017. While I was away my wife received a letter in march /April 2017 advising us that the loan had dropped to 5%. As I returned from Afghanistan in June 2017 I received a Letter that the Loan was still at 8.325000% based on index Value.Loan is in default.I tried calling them and all they tell me is to bring the account up to date.I tell them I cannot afford the payment but they will not work with me .