SUBMIT A COMPLAINT

Morrisons Supermarket Beverleypublic toilets in store

1
R Aug 13, 2018

Myself and my wife visited the Beverley Superstore, unfortunately I had to visit the public toilets and use one of the cubicles, after using the facilities I found that one of my trouser legs was soaked, it would appear that the toilet was leaking and the floor was awash.
I went to customer services, and after a time when I managed to convince her that my embarrassing situation was more important than having a phone conversation, I was then informed that a cleaner was not on site and wouldn't be on duty till 12.00 noon, some hour and a half later.
I was then introduced to Lee (duty manager?), who went to inspect the cubicle, and arranged to have the cubicle put out of order, and arranged to have 10, 000 points put on my More Than card, and agreed to pay for dry cleaning of my shorts.
The actions of Lee are to be commended and I send my thanks.
However the lack of checking facilities and general maintenance have to be questioned, that resulted my obvious embarrassment when walking through the store with wet shorts.
Public buildings with out a duty cleaner, not to be recommended

Post your comment