Morgan Properties
reviews and complaints

My apartment had approximately 12 water leaks. The last leak occurred 10 days before I moved out. Maintenance staff came and stated they would need permission from their boss because the leak was from a pipe that busted behind the wall and thus they needed demolition permission. The next day I received a voice message from the maintenance secretary stating that they are not able to fix the leak at this time because they need permission. When I turned in my keys and sticker I made sure to bring up the above issue. They said as long as I put in the work order there should not be a problem. After I moved out I called several times requesting my final bill and was told weeks later, finally via email, that my bill was sent to claims before I was even notified. I called the claims department who informed me that I was being charged $169.60 for carpet cleaning. The carpet to the entire apartment was spotless (had it covered when I lived there) except for the area around the leak. Claims department stated that if this is in error that management would have to correct it however no one in the office, especially Ken Bryant who sent me the email, will respond to my phone calls.

I am getting very tried of being in an apartment that was rented with water problems, mold, just wasn't fitted for a dog to be living in...I was hospitalized after being in the unit one week after living in it...to date their are still issues with the unit they were supposed to move me now they aren't...I would appreciate if someone from the corporate office to reach out to communicate with me directly.

I was a Tenant at the Chase Lea Apartments, I moved out May 17, 19 11 Wellhaven Circle Apt 1013 Owings Mills, MD 21117. I did an early buy out, I paid everything that was required and Raven Coleman did my walk through she marked everything off and also wrote no additional damage on the check off list, the carpet was pending even though it also was good. She told me they would have the final after they check the carpet out for damage underneath and I should get my deposit back $495.00 if not all most of it depending on the last utility bill. She said it would take at least 30-60days. I called and spoke with Ms Joanna in July because I had not received my deposit yet, she told me it had been mailed out, I asked her how much was it she told me It was for $75.00. I told her that could not be right I took pictures before I left and I also have a copy of the walk through. She told me the carpet was damaged and they had to get it clean. That is incorrect and she mailed me a check for $75.00 I do not agree with the outcome as I know I should get my deposit of $495.00 back and not $75.00. I hope we can resolve this soon. My e-mail is sglover71.[protected]@gmail.com I hope to hear from you soon. My name is Sharon Glover 333 Links Dr Apt 4108 Texarkana, AR 71854. I asked them to send my deposit refund to my sister address 410 Hickory St. Hope, Ar 70801. Thank you

Our family moved in from a house fire. We had to move in right away because we only had the clothes on our back and we had children. The apartment they showed us was some what ready, so we took it in good faith. When we got in they explained that they were going to clean the carpet, which they never did. Once again they didn't do anything that needed fixing. Then the next thing we know that it was sold to Morgan's Property. They fixed the outside of the building and not the inside. It was items that needed to be done in the apartment. Tickets were put in and nothing was done. I Know because I was home everyday. I called my niece because they acted like she was the only one they were talking to. Three adults names were on the lease but they only prefer to speak to Monique. The mice was running rampted through out the building and it was a hole in my bedroom floor and wall where they were coming through the floor boards and I am on dialysis so it was unsafe for me and the kids. I complained about the apartment and nothing was done. Then we had a leak in the kitchen and the maintenance guy cut a hole in the wall and cut through the electrical wiring and the whole apartment went out. We lost food, some applies stopped working and they took their sweet time replacing them. They came up with a Bill after we moved talking about the things they should have fixed and we will not be paying nothing. I have pictures to prove that this Bill is a lying. We can go to court if you want to. But pictures always tell the truth in the end. Have a great day, the tentens.

There are too many issues at this morgan property to even start here. Management is horrible, I cannot get anyone in management to call me back.in the almost 2 years that I have lived there, there have been 4 managers and the leasing agents come and go. Management needs to get it right or a lot of people will be leaving. People don't feel safe, the building is filthy (when it's supposed to be luxury living, that's what you pay for), they have airbnb in the building (lots of it), etc... There is just so much and not one person can return my call. It is terrible.

My daughter moved in on 8/7/19 3 days later my granddaughter was bit by a bat that was in the apartment my other daughter who is 29 weeks pregnant was also in the aprtment along with my other granddaughter they all have to get rabies vaccines one of my daughtes has no insurance so she has to pay out of pocket and they offered to relocate them but she has to pay an additional security deposit and a prorated rent after being told they could transfer everything . She has incurred hospital bills trauma and additional moving expenses because she does not have an additional 1037 to move to the new property so she is essentially without a place to live and still being charge for her things being in the apartment that shes not staying in .I called coooperate an no one has called us back horrible place to live

Bowel movement, waste, unsanitary conditions, Feces, rodents, bugs, urination, maggots etc.
Inhuman conditions.Etc.
Dirt, trash unlivable conditions.
New Apartment heating room and filter black. They knew the lady moved because of the back up some of her dog feces from Before June 12. We knew the odor from day one was sickening.
Previous tenant had dog they said the carpet had to be replaced. They lied about replacing it. I put in for exterminator no one replied. Also 7 other maintenance requests.
There is months of urine and bowel movement on floor.
No lease I moved out of another apartment they stole my security deposit. There were a few stains on carpet they say they payed $800 to clean carpet. Other items that were illegal I will speak to corporate one on one.
My civil Rights and human rights have been violated.
I want my money back from June and July my security deposit they stole.
Also I'm not paying for August.
Finally July 6 2019 The resident manager and Doris both need to be fired.
Neither did anything about these conditions.
I asked for me and my son to be moved immediately. My son has breathing problems so I asked to me moved on Monday they said no.
Everyone in building should know about this.
When I told them the Government and Health Department have been notified about these Hazzardouz conditions.
Now it is Thursday. They knew these conditions from many months. Refused to fix. I truly feel violated.
Trying to take correct and legal action as needed.
Please correct this and give me and my child a decent apartment immediately.
Move us as soon as possible.
Other legal laws have been broken.
You may call health department.
Please contact me immediately.
sarah_ [protected]@ outlook.com
Chanel Billings
[protected]
[protected]
Like I said your Managers saw and knew about this for many months.
Other issues no real lease .
Theft by rental office. I will fight legally for me and my child.
My move out date was May 31. 2019 in writing. Bad management I moved June 12.
They charged me and it was their fault. Every two day they changed my move out date and stole my security deposit.
Morgan Management this is the worst.
I'm holding my phone.
Call me immediately please.
Tenant Chanel Billings and son.

While living in this apartment I have experienced major issues. Maintenance is a complete mess. Between taking over a month to fix the air conditioner that was completely unusable, the window that will barely close not being handled, the doors being completely broken for about three months, and the dishwasher that had water sitting in it for a week and having never been fixed in the last two weeks. Also the people whom live above me being as loud as they possibly could be and having four tenants in a one bedroom and another living in the basement. I do not want to call the cops because we have already had altercations with the upstairs neighbors regarding the noise. As calling the office prior and never being handled. I am at my wits end due to the fact that the noise and the amount of people is completely unnecessary. I need for these issues to be handled before I put my money into escro until it is handled.

I had to move into this Apartment Complex due to having a fully disable brother, Leg Amputee, Stroke victim, Diabetic, as our prior place which we lived in for 7 yrs had stairs and due to my brother`s declining health, he could no longer climb stairs. I am his full time Caregiver and Advocate, paid by a Home Care Service Company to care full time for him at home. I rented a 2 bedroom Apt April 14th 2017. I was told by the Property Manager that I could purchase a Screen Door for the small 2nd Bedroom, since my brother can not get outside much and is a smoker. Four months after move in problems began with the Structor of the buliding and mold and non working Appliances. I was told we would need to relocate to a Hotel, pack up our belonging again and place in Storage untill the Buliding was fixed. This was a hardship on both my brother and myself has he has a surgery scheduled, and been in a Hotel was just unacceptable. I asked if I could be moved to a different Apt instead. Thankfully I was able to do so. We moved from H Building into K Buliding, Sept 2017. Last year I was now told, we can no longer have the Screen Door in my brother`s Bedroom, due to Main Office`s say so. I complained about this, as with no window in that room, just the door, there is no ventilation, having the door open will not work, due to bugs and Rain and Snow that soaks the rug in Winter time, also other things coming into his room, not to mention his safety. I was told I needed to file paperwork for the Main Office, which I did in Nov 2018. I was then told that the Agency and Caseworker for my brother needed to also fill out paperwork. I gave the Caseworker the information and was told they would complete the necessary form and Fax it back to Property Manager here. I was told by Property Manager Fri July 26th, that they have not received it as of yet, and the Door will have to be removed. I think this is ridiculous, especially now my brother is dealing with Cancer too. without that Screen Door, and no window to open, it will be like closing him a Closet. So how can this be a 2 bedroom Apt? I just want to be able to keep the Screen Door for my brother to enjoy some fresh air, and safety since he is pretty much bed bound due to his health.

Moved into a Morgan property on July 6, 2019,
The next morning(7/7/2019) I was in the front office due to not having any hot water! Maintenance request was submitted. Monday (7/8/19) came home to the same issue of not having hot water. Received email stating my maintenance request was handled and case close. This issue with the hot water has now been going on for a week. I have been brushed off by property manager Kim here at Henry on the park Apartment Homes. Within the same week of moving in a mouse ran across my foot. Request for exterminator submitted but highly doubt anyone came out to address the issue. I'm a new tenant that has NOT been treated kindly. Looking to move out ASAP! I don't think asking for HOT WATER is a far fetched request. Someone from the higher chain needs to address this issue and not The property Manager Kim, whom I have yet to hear from.

My vehicle was towed within 10-12 mins of me pulling up and running in to use my bathroom. My visitor pass is inside my vehicle in the cup holder along with my cellphone and belongings. I have not been able to get any kind of assistance from the leasing office. The tow truck company cannot reach me their manager and the leasing office had me on hold for 10 mins just to come back on the line to tell me to call back because they're about to have a meeting and no manager is in the office. It's very cruel and unfair for me to have to pay $250 for running in my home to use the bathroom.

My A/C is not strong enough to provide the proper air to my unit. I had this issue last year in which I keep the A/C on ALL day, but my apartment is still 81. The maintenance people keeps saying the unit is working, but the bottom line is it needs to be replaced because it does not provide the proper air flow to my unit. This is not the way a person should have to live when they are paying their rent every month, and paying higher electric bills due to the apartments failure to provide an adequate unit to heat and cool the apartment. I do not need another maintenance person to come to my apartment to tell me the a/c unit is working, when it clearly isn't efficient. Also do not have anyone inspect my apartments a/c in the AM when it is the coolest part of the day, have Corporate visit my apartment between 3pm - 8pm and see what my kids have to endure during the summer. I would like to get this issue resolved expeditiously, so that I do not have to take this up with the BBB and our local news. Thank you.