Morgan Properties — scam artists
After moving into Mt. Arlington Gardens my husband received a job opportunity as a government contractor out of state. We contacted the office to find out how to break our lease. We were told our leases stated we had to pay 2 months rent as a penalty to move out. Our rental amount totaled 2250.00. We were then forced to sign a piece of paper saying we'd pay a $325.00 rerenting fee. They would not accept our 30 days notice without us signing that piece of paper. We were told by management that while we had only paid a $99.00 security deposit for us, we had paid a $300.00 deposit for our pets and they would keep the security deposits and we would not have to pay the rerenting fee. Jodi came in and did our move out inspection in which she told us the only thing we'd have to do was paint one wall back to white. Immediately following her walk through I received a letter stating because I canceled my renter's insurance I was going to be evicted if I did not show proof I reinstated my policy. I called my insurance company and was reassured that my policy had NEVER been canceled, by myself nor the actual insurance company. Then I was told I owed rent and needed to pay not only the $2250.00, but $160.00 in pet fees and $98.00 in water bills. I contacted my attorney general's office and was directed to speak to an attorney, which was provided for me, who went over my lease. The attorney stated that I was right and needed to only pay the $2250.00, but because they made me sign that piece of paper with the rerenting fee, I'd be responsible for that as well, but to allow them to keep my deposits to cover it. My husband left ahead of time and the rest of my family helped paint the wall and make sure everything was in order. Mind you, the day we handed the keys over we had only occupied the apartment for 3 months so there was not much to do. I scrubbed every corner of that apartment, including the carpets. I have pictures showing there were no damages of course. I handed in the $2250, told them to keep my deposit, and if they had any further questions or comments to put them in writing to my forwarding address and if they felt they were owed anything I wanted an itemized bill (I put this all in writing). That was in MAY. Come JULY, I receive a letter from the Morgan Properties collection department saying since the validity of my OVERDUE account has not been disputed I needed to make an immediate payment and if I didn't I'd be spent to a collection agency. I wrote a letter to the woman who sent it and informed her of the illegal move out charges, my request for an itemized bill and so on, never received a response. Then I got a call from a collection agency in August. I send the same letter back to the original signer of the letter and no response again. The collection agency stopped calling as I've informed them of what's been going on. Now I email the woman on November 11th and still no response. Had I received the bill I requested I could have disputed it then or even paid whatever it was just to be done with that company. Now I have a tarnish on my credit history all because they REFUSE to respond. The office staff at Mt. Arlington are incompetent and rude. I worked for a management company for over 8 years. I have never in my life seen such unprofessional behavior from an onsite staff or parent company!! Morgan Properties should be ASHAMED of themselves!!!
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