The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Monterey Financial ServiceBilling calls

High pressure collection methods, they never make mistakes, it is all the post office, or something else, not them. Their charges are not straight interest but financial charges so paying them off early does not reduce the cost. But they call it interest in the beginning. Very up front about costs just not correct.

Responses

  • Sa
    Sammie1974 Feb 03, 2015

    I agree they said i missed a payment last year and i just received a late notice -funny thing is it was set up as an auto payment and i do not show anywhere in my bank account an attempt to collect the payment or a returned payment from them-i should have been paid off last month but with the $10.00 a month late payment fee i have an additional month of free money to them plus they reported me as late payments im trying yo clear up my credit and this is not helping i am very disappointed in this company i feel especially bad for people who are like me trying to reestablish their credit and then getting taken advantage of.

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