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1.5 303 Reviews

Mitsubishi Complaints Summary

39 Resolved
264 Unresolved
Our verdict: With Mitsubishi's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Mitsubishi reviews & complaints 303

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11:16 pm EDT
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Mitsubishi asx car service

I did car service on 9th October. I am not happy with service as it said good condition for battery on report but actually out of battery after 2 days. After that service, my car is very hard to start and car is jumping sometimes. I resent for service and take 3 days i been told it should be ok. But after 2days the car engine light turn on again. Car still jumping and hard to start. I need to send to check again. This car is only 5 years old. I am not happy with the quality. This big problem influence my life. I need to work. I do not take more time to sending my car to check every week. I want to find a solution to fix the problem. Engine problem is a big problem and car condition become worse and worse. Bad smelling come out as well. So angry with this car quality

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7:39 pm EDT

Mitsubishi eclipse cross

I have purchased my Eclipse Cross in July 2019 with the following shortfalls:

- scratched door handles in the inside of the vehicle (driver side)
- no USB port
- blue tooth not working
- loose rubber on the driver door
- the car doesn't auto-lock when I drive
- no car valet was done

To date the above hasn't been resolved.

I had to await car parts from Japan and was promised by David from head office that the parts will arrive on 26/09/2019. The parts did arrive on that day as confirmed by the salesman, Colvern. He promised to call me the following day to book my car in but it hasn't happened nor has he called, to date, to inform me as to what was happening.

I informed David on 30/09/2019 where he said he will follow up and revert back to me.
The following day I called him and was told that the parts were mistakenly delivered to a panelbeater, however it will be collected and my challenges will be resolved.

Today is the 12th day of October 2019 and I have heard nothing from David or the dealership.

When I took delivery of the vehicle, it was an end of the week sale where the salesman had to meet his target of getting the 3rd car sold. He waited for me at the dealership until approximately 18:30. He never gave me the original signed documents as he never have a folder to put them in and the office was closed. He said he will give it to me the following week when he takes my car in for repairs. He promised after sales service and said that he would call me on Monday as he did understand the challenges with the vehicle and the fact that they were "non-negotiable". He also mentioned that if the parts took long to come, he would strip another vehicle to ensure that I was happy. That never happened also. I never even received the 48 hours after sales call which was supposed to be "standard ". Instead it was me calling in on Tuesday asking about the way forward.

It was me calling all the time.

The workshop manager, Sean, only called me once to inform me that the parts are being ordered from Japan. Alternatively, if a new vehicle comes in before that he will book my car in and take the parts of the vehicle and put them in my car. This was not done and I haven't spoken to Sean after

Since the 26/09/2019 I am waiting for the parts to be collected from the panelbeaters.
Mitsubishi's internal controls are their issues. I am expected to understand everything about them and their processes but as a customer I believe that I was not supposed to be treated in the above manner.

Lastly I still don't have my vehicle license as I was promised that it will be put on after my vehicle is fixed

I am an absolutely unhappy customer right now

Please advise

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Update by Farzana Nequita
Oct 12, 2019 7:40 pm EDT

Not yet resolved nobody even taking my calls

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11:48 am EDT

Mitsubishi mitsubishi grandis 2.4l - made year 2010 (malaysia)

Dear Mitsubishi Customer Service

I am the owner of the Grandis 2.4L and my car is now 9 years old.

my brake servo start to have air leaked and causing difficulty with my brake system and indirectly affecting my engine air pressure.

i wish to change the brake servo, but your malaysian office are charging at high price which i cant afford.

mitsubishi other car models brake servo only cost between RM450 to RM650 and they have quoted me for RM4700 to replace my brake servo, which is really unreasonable.

i hope i can get help from your head office in Japan for me to purchase the brake servo at a reasonable price.

i do hope Mitsubishi can help me. Thanks a lot.

My name is : Dennis Lim S.J

My email : [protected]@gmail.com

My mobile no: +[protected] (with whatsapp)

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8:46 pm EDT

Mitsubishi unacceptable vehicle service

4th October, collected vehicle after dealer having vehicle for 3 weeks doing repairs close to $5000. These repairs, I was told at time of agreeing to get done, would have vehicle back on the road like new. Gave them the go ahead to do the work. On collecting vehicle found it very difficult to start, was told by the mechanic that he had road tested and everything was great, but lifters may be on the way out so, down the track, car may be hard to start. He advised me that car started first go and nothing to worry about, in hindsight to ensure they got paid for the work they had done even though car was now not functioning. My guess is, that when I arrived first thing in the morning and was told mechanic didn't start until 8:20am (even though I saw him in the workshop working when told this) is they wanted to get the car started by whatever means they could so as when I came back it would at least turn over. Eventually got home, after stalling at any place I needed to get to an idle. Try to start next morning and unable to, clearly some major issue. I now can't even get it to a trusted mechanic without forking out more money to get it towed, and then who knows what cost I will be up for. Had Mitsubishi told me from the beginning "$5000 but we can't guarantee the car will start" well I would not have given them the go ahead at all, I would have sent the car to the wreckers. Now i'm stuck having spent $5000 I have to proceed.

If Mitsubishi had any integrity they would pay costs of towing back to them, complete any repairs necessary to have vehicle running correctly as I was told, and not contact me until it is done properly.

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3:09 am EDT
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Mitsubishi used car

I have sent this email to Swindon Mitsubishi 7 times and they have not responded!

I purchased a nearly new car from your Swindon dealership in June of this year and I have to say that rather than a pleasant experience this has been stressful and upsetting.

There was a wide choice of cars for me to purchase and I chose to buy a Mitsubishi because up until this experience I associated Mitsubishi with quality and excellent customer service - this is certainly not the case at Swindon Mitsubishi.

I purchased the car over the telephone and arranged to collect the car. I live in Swansea which is approximately a 230 mile round trip so the day before I called to check everything was ok and confirm what was required. I had to phone 4 times as the salesman could not be bothered to return my call and when I eventually spoke to him it seems I knew more about the documentation required to purchase a car than him - very poor! I was also misinformed about transferring my private registration to my new car which caused me hassle.

When I arrived at Swindon there were a number of problems with the car - it had not been valeted, there was no spare key and the car had been advertised as having 7, 500 miles on the clock when it had 11, 800.

Furthermore, ten minutes after leaving the dealership I received a call to return and to my horror I was driving without insurance! This was despite me making it clear to the salesman on several occasions that I wanted Mitsubishi insurance. This incompetence could've cost me my licence, my reputation and my career!

Today, almost 7 weeks after collecting the car I have finally got what I paid for almost! I have transferred my number plate onto my car, I have valeted my car and after phoning the Swindon dealership numerous times and them sending me the wrong key then a brand new key that needed coding and taking half a days leave to visit my local dealership I have a spare key! Unfortunately the car still has 4, 000 more miles than advertised.

I have saved my money to purchase a car and it was an experience that I was looking forward to but sadly I was hugely disappointed and the whole miserable affair has caused me great inconvenience and taken up a lot of my precious time.

I look forward to hearing your comments on my horrific experience!

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12:09 pm EDT
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Mitsubishi a customer service at jeremy franklin mitsubishi in independence was completely horrible

I bought a car from Jeremy Franklin Mitsubishi in Independence Missouri and I am completely unhappy with the customer service I will never buy a Mitsubishi again I will never recommend anyone to buy a Mitsubishi again customer service was beyond Rude the GM obviously a personal problem with me the salesman was very in-depth his name was Dakota he had no idea what he was doing completely unhappy with the way that I was treated and like I said I'm a very unsatisfied customer and then never buy one from you ever again

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Update by Jeremiah Trevino
Oct 02, 2019 12:12 pm EDT

The sales rep at Jeremy Franklin Mitsubishi and independence by the name of Dakota is a completely uneducated individual has no experience selling cars and shouldn't be selling cars what so ever horrible customer service service

Update by Jeremiah Trevino
Oct 02, 2019 12:11 pm EDT

Never buying a Mitsubishi again ever horrible customer service [censored]y craftsmanship what a waste of money and time

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1:21 am EDT

Mitsubishi throttle body [censored].

It is a complaint that I am a resident of ksa and I purchase a mitsubisi pajero model 2016 and millage are only today 42000+
During visit here local service center of misubishi in riyadh ksa alesai service center they diagnose the problem in thorttel body [censored]. And they are need to charge 4357 sar even its still under millage and service center explain that this vhical belongs to uae showrooms they will not claim warranty for this car here in ksa
There for how it is possible that a product under warranty it must be claimed as of policy
Still my car with service center since 4 days
Need your immediate response and action
My details are as under
Car plate no knj-6252 (jmylyv97wgj709043)
Suliman al mahmood
[protected]

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5:28 pm EDT

Mitsubishi oil change

Every time I go to Mitsubishi for an oil change, things never goes smoothly. On Saturday September the 21st, I took my car in for an oil change, when it was time to pay, they billed me for the oil change although I purchase a four pack when I purchase the car. At my previous appointment, I showed a copy of the receipt to prevent this from happening. They researched and found my paperwork, they called and said everything was taking care of, not correct, it happened again. I had to wait for over a half hour and finally the cashier when upstairs and got the paperwork. The service department didn't believe me. They are clueless! I will not purchase another Mitsubishi, I was talked into the oil change package and extra coverage which I probably wouldn't need. Very disappointing!

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11:29 pm EDT
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Mitsubishi service on my car

My car was dropped off for a simple windshield replacement, now over a month later i still dont have my car. Someone ripped camera off with my windshield when they were replacing it, that took a week to figure out. Now sensors dont work. No one knows at the dealership how to fix it. Been waiting for Mitsubishi Canada to help for over a week. And still nothing.
As I said it has been over a month and no resolution. All i get is we are working on it. At this point not sure what condition my car is at.
Next step i guess i will have to look for legal counsel.

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7:07 pm EDT

Mitsubishi extra charge/ sexual harassment/unfinished service

Hi my name is Tracey. On 09/16/ 19, I called Mitsubishi and told them I needed my oil changed and an alignment . I arrived to Mitsubishi . Service manager Jerry coward then came to my car window and said "tracey!" I said "yeh " . I then told him I wanted to get an alignment done and an oil change . He then said"I also recommend you get your tires rotated " and asked " you wanna do a wash as well?" I said "sure if you guys can wash and vacuum it, then yeh ". He said "yeh, we could do whateeeeeveeeeer you want, " as he smiled and looked at my breasts. He then said"tracey you know you're awesome ?" I said how am I awesome ?" He then said" I don't know ." "You just are, " As he put his hand up to give me a high five . I looked at him confused and put my knuckles to his knuckles instead . He then took my keys . I went into the waiting room to wait. . He then sat very close to me on the couch. I told him "can you like yeh, scoot back, you're too close to me ". He scooted back . He then explained the services that would be done to my car and prices . He never told me I would get charged for the vehicle inspection. He told me he would give me a $25 discount . I said ok. He left . He then came back and said If I needed a ride somewhere, he could get me a ride to get some food if I needed to eat . I then said "yeh I need to get some food". A driver dropped me off at my destination at 12:00 and said he would get me at 12:45 . I then called Raymond criner around 12:30 when I was done eating and told him my phone was going to die . He said my car would be done in 10 minutes and asked if I wanted him to send the driver . I told him yes . He then said he would have them text me when they're at my destination. I told him "they cannot text me if my phone will be dead ". He then Said "ok, they'll be there " as he rushed to get off the phone with me . 2 minutes after I hung up, another driver different from the first came and got me . He showed me the notepad with my phone number on it as 506-2372 and told me he had tried calling me but it kept ringing and that the driver before me wrote my number down as the one explained above. Since when does a phone number have 7 digits ? Had I not called to tell them my phone was dying, I would have been waiting so long for the first driver to get me . I got to Mitsubishi . I then Asked the cashier if my car was ready . She said it wasn't . I asked her how much longer it would take . She called them . And she told me they were washing it. I sat down . 10 more minutes went by . I asked much longer it would be before my car was done getting worked on . She said she did not know . I sAw a finance man and asked him how much longer my car would be in service department for . He said he did not know since he was in sales . Jerry then walked by . I then told the sales rep "oh there he is thanks !" Jerry asked what I needed. I asked him how much longer my car would be in the shop for . He then said "we'll why didn't you ask me ?" "I was standing right there ?" . "Did he need anything from me ?" I told him I did not see him, and no he did not need anything from him and that I was wondering how long my car would be in the shop for " . Why would I want to even speak to someone who has been sexually toward me ? What right does some random Mitsubishi employee have to question my actions ? He is not my husband, but was acting like it . He said"it's cuz sometimes sales reps be comin up here being nosy ". I don't see why jerry could have not asked the finance man if he needed anything from him. I don't work at Mitsubishi . He does . I still did not see anything wrong with me asking someone how long my car would be in service for . I understand . Wrong person . Wrong department, however a Mitsubishi employee has not right to question customers' such actions . I then paid for services done to my car . Jerry held the door open for me. Jerry then gave me my keys . I tried getting in my car . Jerry the said "ooooh Let me get that mat for you ". I said "it's ok" " I don't mind it being there ". He disregarded my wishes and got the mat out . I proceeded to get in my car before he stopped me once again n said "yeh if you ever need anything, call that number, that's my personal line ". I said "it's ok, I can just call up here ". He said "you got my number right ?" I said"yeh but I'll just call up here ". He then said "yeh call me if you need anything, as he stared at my breasts. I pulled my shirt up and as I got in my car, i realized I forgot to ask them about a light flickering on and off and the engine reving up on its own . He said they drove it for 30 minutes and it did not do anything, so they could not find anything wrong with it. I Got in my car and left . I came home and realized there was an unexpected charge of $39.95 . I called Raymond criner and asked him about the charge . He said he would speak to the reps and see what he could do and he would call me back in 15 minutes . 30 minutes went by and I received no call from Raymond criner . I called Raymond back . He answered the phone and said "yes ma'am I haven't forgot about you ." " I told them to leave a sticky note saying to credit you back the $39.95 . I said "ok thanks ". I then asked why my car had not been vacuumed . He said " I told them not to vacuum the inside cuz you seemed to be in a hurry ." I said"you don't do that !" "You don't just make different decisions from what we agreed on, because someone is in a hurry ". "That's very unprofessional ". He then said "what does that even have to do with anything ?" "You didn't even pay for the car wash " "We tried to accommodate you in every way by getting you a ride to where you need to be ". Mind you, JERRY COWARD INITIALLY OFFERED TO FIND ME A RIDE TO GET SOMETHING TO EAT . I never asked for one. I also told him that I had planned on washing my car after that and now I just spent half my day at a shop without getting my car fully washed . I also had to get sexually harassed and feel as little as a salt grain In fear of possibly getting physical with coworkers, and in fear of coworkers taking their sides . It's a terrible feeling to have to Sit there and have someone try to get your attention for reasons other than what you came for to begin with when you are paying for good service just like anyone else is . Maybe if workers would not try to flirt with customers and high five them, stare at their breasts, or ask unecessary questions irrelevant to the reason for visit, then maybe, just maybe such incident would have not occurred . If being flirtatious, negligent, and disregarding is accommodating, then I don't know what the purpose of even bringing my car in for service or even referring friends and family to Mitsubishi is . This is unacceptable and as a women, or innocent loyal paying customer, no one should experience this . Raymond criner and Jerry coward do not deserve to have a job at Mitsubishi . That's not a way to treat people or customers . Please contact me at+[protected].
Tracey

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2:02 pm EDT
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Mitsubishi pajero 2017

Dear all

It seems that the main goal of Alhabtoor Royal Cars is just to sell the cars without giving a proper after sales support or to comply with the mother company Mistubishi motors warranty policy.

Recently I bought a zero Kilometer 2017 Pajero from Abu Dhabi- Musafah show room and on receiving the car i had one concern for the car old tires 2017 model and it was assured to me that if there is any complaint or defects in the car tires it will be replaced immediately under warrenty.

On the 1000 km free service I raised the complaint that there is vibration in the tires and the service center in Musafah confirmed that there is an issue with the tires and they advised that it will be replaced.

Two weeks later i have received a call to proceed to service center to replace the tires and rectify the vibration issues, and received the car back and I found that only one tyre was replaced and give it back to me on trial.

The situation now is worse than before that the car will steer to the right with steering wheel free and vibration and tires sound worst than an old car .

This is an official complaint to take the necessary action for the above otherwise i will return the car officially to alhabtoor royal car and proceed further with legal case since no one is taking action and same time i will complain officially to DED- Abu Dhabi and Mistubishi motors - Japan to get my rights as i was expecting better professional handeling for my case.

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9:56 pm EDT

Mitsubishi hot fix nm27-002 for pajero 2003 - clearly a design fault, but consumer pays because vehicle is out of warranty.

Made a Claim No. 35229 through Mitsubishi Motors just recently with supporting information.
They didn't want to now about it, because they can't see past their black and white warranty time frame for the vehicle. Vehicle has only done 135, 000km. Circlips apparently wear out on the axles. (That's BS) $500 out of my pocket + the 2x previous repairs.
Problem is circlips were not originally designed to withstand pressure (side friction) when towing. So MM recognise that there is a design fault (hence the hotfix) but charge the Owner that has spent over $11, 000 in service history since the vehicle was new.

The companion shaft seal (left side) failed on 01 January 2019 towing my caravan on my return from Xmas holidays at Yamba (Northern NSW). I discovered the fault at Ballina thankfully when I stopped for fuel. The front of my brand-new caravan was covered in diff oil. I was fortunate enough to find a mechanic in Ballina to replace the companion shaft seal. Cost $145.

On Sunday 18th August 2019 (some 8 months later) travelling from Brisbane to Bright (again towing my caravan), I discovered oil on the front draw bar of the caravan at Wagga Wagga. I subsequently saw a mechanic (JB Mechanical Wagga Wagga) first thing Monday morning 19th August 2019 and again changed out the left side companion shaft seal. ($135 Labour + $43 for the seal).

Travelled from Bright to Numurkah on Friday 23rd August 2019 to visit relatives. Discovered oil on the concrete driveway the vehicle was parked overnight. Subsequently oil everywhere under the vehicle around the diff area again. Made contact with Shepparton Mitsubishi on Monday 26th August 2019.

Research on Pajero Club forums suggest that this is a systemic design problem with Pajero models between 2001 to 2005. The below https: has artefacts of the details including the known hotfix number to rectify the fault that is clearly an original design oversight.
https://www2.pajeroclub.com.au/forum/showthread.php?t=10847

Mitsubishi Motors Head Office (Adelaide) have no idea about the value of the customer from my recent experience. MM should stick with air conditions and fry pans and leave vehicle manufacturing to the experts.

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5:38 pm EDT

Mitsubishi Disk brakes manufacturer defect

I have a manufacturer defect in disk brakes which appeared after 5000 km only.
Diamond motor egypt Alkhial tanta branch refused to change them.
Their telephone number is
[protected]
My telephone number is
[protected].they only want to adjust them. Please it is my right to change them. I tried to convince them but they refused and I told them I will complain every where.
Please im waiting for your response

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1:22 am EDT

Mitsubishi Dla-gg2w outlander phev, manufacturing 2014. Parking brake issue on the both rear wheels due to caliper adjustment problem.

My contact number 0094 [protected],
Owner's name - Sisira Hapukotuwa,
Vehicle Registration number CP CAP 7837,
Engine number - 4B11-861-Y61-MY1619
Chassis number - GG2W-0014022
Caliper part number 4605B843, RR BRAKE, LH
Caliper part number 4605B844, RR BRAKE, RH

I got parking brake issue in Feb 2019 and got it adjusted by United Motors Sri Lanka on 9th Feb 2019. At that time my vehicle was done 62909 KM.
Again I got same issue at 70456 KMs ( just after 7500 KMs) and got it adjusted by United Motors on 15th July 2019.
Same parking brake issue came at 73588 KMs (just after 3000 KMs) and went to United Motors on 29th Aug 2019.
They did the same job and said that there is a manufacturing fault with the parking brake system in this model which they can not adjust further (BUT DIDN'T HAVE ANY BRAKE AT ALL AFTER THAT ADJUSTMENT) and I must purchase a genuine set of full Caliper set which is costed 254, 401.34 LKR (USD 1414) via sea fright and also it will take nearly 6-8 weeks of time to reach the item to Sri Lanka. I am so concerned about this whole situation and wanted to know whether there is a so called manufacturing fault on the Rear Calipers in this model? If it is a manufacturing faulty why should I purchase it at my cost?
Now the sad part is I have parked my vehicle at home since 29th Aug 2019 with no solution and searching for replacement parts. I searched almost all the places in the country and was unable to find at least used Calipers. United Motors Sri Lanka is saying that this part is not available even with them. My next question is, if this is a manufacturing fault, such item must be readily available at any given time. BUT I DOUBT and can not believe what United Motors people are saying it as a manufacturing fault. However as a customer I'm been suffered & impacted and additionally spend so much of money for my day to day transports. I really do not know when I will get the replacement caliper set and get my vehicle back on the road with normal running condition.
I'm looking forward for a reasonable and immediate response as I do not want to just park my vehicle at home for another 2-3 months time with no solution from United Motors Sri Lanka.

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Chanaka Bandara
, US
Nov 28, 2019 4:38 am EST

Please cl me I hv a solution for u +[protected]

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11:48 pm EDT
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Mitsubishi poor service

I received a text through my driver that my L300 Pick Up with plate B1Y557 was ready for release at 10:04 am; I arrived at the Service Center @ 11:29 to settle my accounts but I was advised to wait for the Service Advisor for one hour by the lady Frontliner because the person was on break. I requested for other person to assist but she insisted I've really had wait. I told her it is not the way of the Toyota, other person will assist in the absence of the detailed one.
Hope we can improve or Service because at 12 I've also have a meeting with our Board Members Attached is my photo waiting outside.

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4:56 am EDT

Mitsubishi Repair done and damaged left

I Franco Gallina had to take my triton 2015 reg fgno 1.last Monday have taken my car to Essendon Mitsubishi for repair to air bag light staying on the technicians removed the roof and car seat and carpets to get to wires .they had not found problems and had to replace the ecu unit.when I went to pick up my car on the 16 /8 was very discussed with the way the technicians left my car damaged.they had broken my driver side floor Matt clips also the bottom console clips, left the rubber moulding on driver side pillar off.marks on roof with dirty hands, marks on inside of driver side door, the passenger seat has some kind of oil or grease on it.my car was left there and was promised the things will be fixed l have asked Krystal that has been very helpful to me during this to send me pictures of the repairs and where to be cleaned got the pictures about 6 today and noticed that the passenger seat is still dirty. I was told that it was taken to a car detailer . I am going to get my car tomorrow morning and look at what was not cleaned or fixed. I want to be contacted in the morning on 0422472067.Will take further action regarding this problem at Essendon Mitsubishi as is discussed.

Sent from my iPhonet

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11:34 pm EDT

Mitsubishi hidden fees and no explanation in the knowing the customer speak an other language than english.

I went to Valley mitsubitshi in Kelowna Bc because my Toyo tires are premature over used, my car is outlander 2018 es premium .
The service person told me all fees was taking care of because the car is new and it's not a problem to do verification on the car.
The service guy also mention they did a tire rotation wich it was also covered.
I mentioned the service guy if it cost anything to let me know before they do anything to my car .
The service guy mentionnés I did not have to pay for anything and he made me sign papers for service .
I refused to pay the new tires they got from an other province for my car cause the prices was totally ridiculous .
Now, they want me to pay for the inspection on the car.
They are telling me I signed papers and I got to pay .
In my head and from the service person I did not have to pay anything but after I said not to tires I feel like the fees came back to live !
If the service person knew the tire wasn't on insurance and it would of cost me something, why did he not call the right person to know exactly what was going on .
I believe I got scam by service and I definitely refuse to pay the fees.
I need help .
Was it a total miscommunication or a fraud ?
Either way I'm asking the fees to be wave.

My name is Steve Gaudreau from Penticton B.C. my phone number [protected]

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7:02 pm EDT
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Mitsubishi mitsubishi 2017 outlander sport

I have a vehicle with just over 30k miles and it has more rattles and noises than any car I have ever owned. I have had it in twice for adjustment and nothing has helped. This is all in the suspension and muffler area. I will never buy another Mitsubishi. This vehicle has a rattle in the muffler when you apply the breaks and are stopped at a light and squeaks whenever you go over any kind of road bump.

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3:55 pm EDT
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Mitsubishi 2018 outlander phev

When I went to look at this car they gave some wrong information including information regarding the remote start, which is what I wanted the most. I had a base manual transmission kia soul so I couldn't get one and was looking forward to finally having this feature. They said I'd be able to start this thing from across the starte if I wanted. After I bought the car and struggled to get it working I found I'm the manual that it can work at a range of "several to tens of meters" but the app sucks so bad I often can't get it to connect even from a few feet away. All I get from the manager is "I don't know what you want me to do about it". I'm so livid.

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7:39 am EDT

Mitsubishi amman

Dear compliments team
We have my father car Mitsubishi lancer 2015 .. the Mileage meter only 15000 KM and unfortunately the air-condition not working ... we are regularly doing the maintenance in the official agents ... and we went to them to check the air-condition ... they informed us that the compressor is not working and it needs around 2000 $ to fix since the car is out of the warranty ... So my concerns is the below :
- I don't think that the car with the 15000KM should have any issues in the air-condition or any other mechanical / electrical parts .
- The car with the 15000KM should be under warranty specially for the major parts and the agent here in Jordan should carry the responsibility .
- The agent in Jordan should give a proper diagnostic and not saying a 2000 $ for fixing what I believe it is a Manufacturers defect.
So for your reputation and our trust in Mitsubishi cars, I'm waiting your response to be ASAP on my below contact details...
Ahmad A Salameh
+966 [protected]

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Phone numbers

1890 415 161 8800 200 0525 More phone numbers

Website

www.mitsubishi-motors.com

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