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4.4 1929 Reviews

How responsive is Miniclip's customer service?

1 Resolved
288 Unresolved
Absolutely frustrating 🫠
It's quite possible that Miniclip is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Miniclip's silence.
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Miniclip reviews and complaints 305

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Newest Miniclip reviews and complaints

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R
1:33 am EST

Miniclip 8 ball pool lost my coin

To time lost my coin my id name is jssj211 pls return my 87 b coin pls check my profile and game wining lost coin date is 11.11.2019 time is 11.40 am extimate pls check my game ditail last 2 month and pls return my coin. I dont know my id is hacked or you have took my coins out from my id. Pls give the ans now that what reasion is there that my coin are lost

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M
5:19 pm EDT
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Miniclip 8 ball pool

Was playing for 50, 000 and it took my internet down on last shot when my internet was fine was clearly an error of the game been playing for months and this has never happened I was clearly about to win this game aswell when my game came back on my timer had ran out witch I also don't understand as when I play opponent and they are reconnecting there time does not countdown at all

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S
8:39 am EDT
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Miniclip pool

When I play pool in London where the bet is only 50 coins and four or six games I loose 1410 coins in one game. that happened twice last night once at 10:15 and once at 11:03 . My name is Sylvia Larocque Laferriere. This happens after I play 4 times and/or after I play six games whether I win or lose every night. If there's some way that you can check that you'll see that it happens consistently.

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B
7:37 pm EDT
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Miniclip 8 ball pool

I am going to give you a couple pictures of a guy cheating, the whole thing locked up i was kicked out of the game and had to get back in. There are a lot of people using cheats that make the game act weird, but it is Wong to use something that totally locks up the game and throws him out and you have to click on the game icon to get back into 8 ball.

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Heather VanKleeck-Eagan
, US
Nov 09, 2019 3:01 am EST

I am very confused is this not a family game are you not allowed to just play your family instead of playing with strange people we are very very frustrated. My son my husband and I play this daily while my son is on the bus and after-hours we love playing each other my son even used his birthday money to buy stuff on the game I would like an answer as to why I as well as my husband are receiving " Final warnings" what does that mean we literally play each other for the most part what are we doing wrong? Seriously we fight to keep internet just to play. This is crazy and I think we deserve a reason why you can't play with your child and spouse and how that violates any rules. 😠 I have emailed and sent a message on Facebook. I would seriously like a response as to where in the rules it says you can't play with family just a bunch of strangers that talk smack, hit on you and are creepy. I for one would rather play with just my husband and son than anyone else. Or is this like a scam we spend good REAL money and now it's all gone. That's just great right? And because why cause we stick to ourselves? I would like a response...

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Mathew Rock
, US
Dec 11, 2019 3:03 pm EST

You are totally right

ComplaintsBoard
M
12:02 pm EDT

Miniclip played a 100,000 coin game

I was playing a 100, 000 coin game the person i played hit the white to pot his object ball and then the white ball hit the black wuthout hitting the cuahion then he won the game how does that work considering that the white ball has to hit the cushion before taking your shot on the black ball so can you give me an explanation please on how i get my 100, 000 coins back as it is not fare that i have just lost all of my coins and i feel i have just got robbed.

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R
4:50 am EDT

Miniclip 8 ball pool

I was playing 8 ball pool and I was playin pollen I decided 2 open sum surprise boxes I ad 95 cash I opened and looked at 3 boxes and that 43 cash so after opening the boxes I was left with 5 cash I'm missing 50 odd cash I tried 2 get 6 surprise boxes but It refused me so wen i came off i ad 2 check the rest of my cash and wen i did i only ad 5 left plz look in2 this I'm a good customer 4 yes I've bought all sorts so plz look in to it

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4:38 pm EDT
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Miniclip mini militia doodle army

U guys are messing up minimilitia u guys update the game until player aren't even playing it any more u guys are messing up the good players and even bad players medz please just put back da2 in the state that it was in 2016, can u hear people complaining and quitting the game check YouTube and see for yourself, PUT BACK DA2 IN THE STATE THE IT WAS IN.IN 2016 U GUYS WANT US TO DOWNLOAD AND SHARE AND PLAY RIGHT THEN DO IT EVEN I DISLIKE THE GAME FROM THE RECENT UPDATES EVEN MT FRIEND U GUYS CREATE A MESS OF DA2

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Update by Clinx
Sep 30, 2019 4:44 pm EDT

U guys really need to put back this game to it's early stages like in 2016 for example no light on name that makes us avatars look ugly with the light u guys need help someone change it back or u guys will not even have a game called da2 in the future

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R
2:02 am EDT

Miniclip 8 ball pool

First problem I had is noticing that my flag has change from u.s. to Philippines. It should be the American flag for my profile. I am unable to change it back to the American flag, no matter what I try.

Then I noticed receiving coins are winning games that it is not updating me with my coins. I won 2 hundred thousand games and I got no coins for it. Also I updated the hourly and daily coins and dollars, and got again no coin updated. Need to get my profile fixed or find a way to get the game text for my phone

You can email me at [protected]@gmail.com

I've never had a problem with 8 Ball Pool until now. I can see the flag possibly changing, only because I was on vacation in the Philippines. But I am currently back in the US. Please help as soon as possible to fix my profile and my winnings.

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6:23 pm EDT
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Miniclip 8 ball pool

This game is rigged.
Spin wheel for bonuses never lands on hign numbers. Thats been over 5 years and still not landed anything big on it. Shocking its always a blue nukber and the lowest coins to recieve. The odds on this are a billion to 1.
Theres more bots on this than players. Check the IP address and they are coordinated at Miniclips HQ. Now thats surprising.
Then thersvthe issue kf not potting a ball when its aimed straight into the heart of the pocket and misses. Its onky about 5mm from the hole but still manages to miss. Its impossible to kiss thatMiniclip claims is a miss.
Theres other issues. Ive hit my ball and snookered a player and hit the cushion in doing so and theyve given the opponent a foul. Its actually bounced some bit attimes toobut apparently theyve been given a foul.
The theres the white ball. Ive never potted the white ballsomany times in anyvame of pool, snooker etc than this cheating app. Always seems to either snokker me on my next shot but mostly when ive ended up on the black ball. Dosnt matter what spin, power but it seems to do this.againthe odds are a billion to 1 on doing these things hapoening so often.
The creators have also robbed me of milkions too, out me into a game I never even selected amd the opponent ckeared up from break. Thats not the first time its donethis. When complained to Miniclip. Theyve ignored it.
Since the complain ive been beaten by, potting the white ball, sometimes even twice a match, snokkered on the black or final ball and then gave fouls when jve not fouled. Its the pattern that this game is cheating its players from their HQ to make players pay moremoney into it.
I hope the creators get jailed for fraud, theft, matchfixing and agimst the fairplay rule act onthe gaming licence which have to be followed.

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A
6:57 am EDT

Miniclip unable to play properly

Hi, i have an issue with my game ie carrom pool by miniclip, i am getting a lot of reconnecting while playing this game and sometimes when i play with the opponents network not normal i kelt on waiting and in the end the one with yhe bad connection wins the game, why is the game reconnecting me frequently while i am playing the game, this is so annoying and please fix this issue please, i notice no one else from my friends got this issue like i got, thank you

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2:42 pm EDT

Miniclip Miniclip has taken all my coins

I am sending coins from my one id to another id I have 4 id but miniclip has taken all my coins this is unfair I have played day and night and do all the hardwork but miniclip has taken all my coins is this good thing please send my coins back
My I'd is [protected]
Sikander, sikander pathan, sikander Khan, feroz sikander, this all are my ids I have not doing any cheating or froud so please send my coins back I respect miniclip so please dont hurt me thanking you

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10:08 pm EDT

Miniclip 8 ball pool

My club is quite active and we usually placed 1st or 2nd in the country.

1. Last week [Aug 12-18] we placed 1st in the country giving us 2, 600 cash.
2. I placed 7th in my club giving me 5% of the 2, 600 cash or 130 cash reward;
3. At the end of the week, I got 33 cash instead of 130 cash;
4. I reported this and I never got any answer from customer service.
5. There are almost 30 of us who complained about this issue but none of us got any answer.

https://support.miniclip.com/hc/en-us/requests/2528782

6. They even sent a threatening email to me about this.

Bottomline is, Miniclip is a scammer and should not be allowed to operate.

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9:56 am EDT
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Miniclip Soccer Stars

I' c'ant play five stadiums in this game because are in loading and so they aren't available.I remove the app and installate it again but nothing. Before of this problem I couldn't log with facebook account.Also some teams are in loading and don't appear in the game.I have an iPhone version 12.4
iOS-mobile app-facebook login version 4.4.2-user:Giampiero_109

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C
11:49 am EDT

Miniclip member cheating

Here I'm informing you about a member in 8ball pool ID 910-296-9 and ID192-613-882-5 has two different accounts in the same club ID 4984881
This just to declare a cheating with two different accounts playing with a fake venice card membership.

Thank you and please do necessary
Thank you and please do necessary
Thank you and please do necessary
Thank you and please do necessary

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1:32 am EDT

Miniclip cheating user 176-410-730-6

This morning I was playing a game with this user SAIYSEMONE.. His Miniclip user ID is 176-410-730-6 on Toronto Table.

First of all I pot a ball and it show me "waiting for user to respond"... I wait and suddenly the game show me "you have run out of time"...

Next thing he plays only 1 shot and it shows "waiting for user to respond" I have 1 ball on the table and he has 4.

Next thing the game shows me that I have lost. He is using a hack and he cheated. He should be suspended. A lot of people cheat on your game and make us lose money. Fix it!

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J
11:36 am EDT

Miniclip 8 poll somebody hacked my account

complain every week I given complain the some body doing something to my account and I give you a complaint every week and you know do s*** about it now I have 20 billion and you pick my 20 billion out I am going to get a lawyer and I'm going to f****** suit 8 poll I won my 20 billion back I spend money in the freaking game and I didn't tired they don't have any respect for me I don't know how the hell I going to hack 8 pollwith a freaking phone I spent a lot of money in the past six years you give me all my money back I stop playing the game but if you not going to give me my money back I won my 20 billion because I have a picture in a the proof that I have 20 billion

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1:25 pm EDT

Miniclip agar.io

I bought the 49.99 dollar dna purchase and didn't get the full amount of dna I am required for the 49.99 I got 5700 and not the rest so please help me so I can get the rest and play the game happily and have great recomadions to my friends my account info is justin_85411 so please give me the full amount thank you for your wonderful games they are great

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1:11 am EDT
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Miniclip agar.io

I just want to tell that I want the old team mode back, because this new concept is not interesting and fun, It's look like battle royale not team mode, so I want the old team mode.

My friends in team mode want this too. They said the new team mode is not fun. I hope as soon as possible miniclip can change the team mode to the old one. Please read my message, thank you very much.

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D
Domantas Saltonas
, US
Jun 18, 2019 8:27 am EDT

New team mode is horrible. 5 minutes is not enough to gain mass and enjoy the game. I dont want to be forced to restart a game every 5 min. Also u barely meet anyone 20 ppl is not enough when there is so little mass to gain.
this new team mode is horrible. whoever made it needs to be fired.

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🐝 Bee Nice
, US
Jun 05, 2019 3:15 pm EDT

New team mode sucks. Leave as an extra if you want but Bee Nice and return the old team mode

ComplaintsBoard
A
4:06 pm EDT

Miniclip payback issue

Hi Sir, Madam
I have old accout with 10 legendary cues but my payback is not good and so low when I play Berlin my payback is mostly 3.9m to 4m but my friends get a good payback. So please sir slove my problem. I don't want 100%payback but it least 60 to 70%.I have spent a lot of money and time on the game also.
I hoping that mini clip team will be lesson my crying.
I will be thankful.

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A
7:33 am EDT

Miniclip 8 ball pool

I'm A huge 8ball pool fan & I regularly spent 2 to 3 hours. Till yesterday I have slightly above 320k coin on my 8ball pool account. When I login today, I got some warning massage which blamed me that I have used third party coin transaction... then I able to login my game & I noticed that more than 3lack coin just vanished ... now I have only 11k coin .
I want to assure you till date I haven't used any third party coin transaction on 8 ball pool.
Now, my earnest request is take some necessary steps to solve my problem & try to refund my coin in 8 ball pool as soon as possible. I hope you get back to me quickly & solve my problem. And let me know what should be my next step to get back to my coin.
I will wait for your positive response, if u failed to solve my problem, I assure you I will leave 8 ball pool for rest of my life.

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Miniclip In-depth Review

Website Design and User Experience: Miniclip.com has a clean and intuitive website design that makes it easy for users to navigate and find their favorite games. The user experience is smooth and seamless, with fast loading times and responsive controls.

Game Selection and Variety: Miniclip offers a wide range of games across various genres, including action, sports, puzzle, and strategy. With thousands of games to choose from, users are sure to find something that suits their interests and preferences.

Gameplay Experience and Quality: The gameplay experience on Miniclip is top-notch, with high-quality graphics and engaging gameplay mechanics. The games are well-designed and offer a challenging yet enjoyable experience for players of all skill levels.

Mobile Compatibility and App Performance: Miniclip has a mobile app that is compatible with both iOS and Android devices. The app performs well, with smooth gameplay and minimal lag. Users can enjoy their favorite games on the go without any issues.

Community and Social Features: Miniclip has a strong community of players who can connect and interact with each other through various social features. Users can compete with friends, join tournaments, and share their achievements on social media platforms.

Customer Support and Responsiveness: Miniclip provides excellent customer support, with a responsive team that is quick to address any issues or concerns raised by users. They offer multiple channels of communication, including email and live chat, ensuring that users receive timely assistance.

Monetization and In-Game Purchases: Miniclip offers in-game purchases for users who wish to enhance their gaming experience. While there are monetization options available, they are not overly intrusive, and players can still enjoy the games without feeling pressured to make purchases.

Advertising and Intrusiveness: Miniclip does include advertisements on their website and mobile app. However, the ads are not overly intrusive and do not disrupt the gameplay experience. Users can choose to remove ads by purchasing a premium version of the game.

Security and Privacy Measures: Miniclip prioritizes the security and privacy of its users. They have implemented robust measures to protect user data and ensure a safe gaming environment. Users can enjoy their favorite games without worrying about their personal information being compromised.

Overall Rating and Recommendation: Miniclip is a highly recommended gaming website that offers a fantastic selection of games, excellent gameplay experience, and a strong community. With its user-friendly design, mobile compatibility, and responsive customer support, Miniclip provides an enjoyable gaming experience for users of all ages. The website's commitment to security and privacy further enhances its appeal. Overall, Miniclip receives a high rating and is a must-visit for gaming enthusiasts.

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