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4.4 1929 Reviews

Miniclip Complaints Summary

1 Resolved
288 Unresolved
Our verdict: Engaging with Miniclip at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Miniclip reviews & complaints 305

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C
9:26 pm EDT

Miniclip 8 ball pool

My weekly coins balance changes from one amount to a other amount Wich results that my ranking changes from one place to another place in the day
One moment I'm on 11th place the next moment I'm on 9th place this can be very confusing please make sure that the club members can be sure Wich place in the club ranking they are situated
than it's clear

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D
5:11 am EDT

Miniclip 8 ball pool

I was just permanently banned on 8 ball pool for exploiting the game but I don't even exploit. I'll admit I have in the past but I haven't for awhile now. So I was just wondering is there anything I can do at all. I have now made a new account with another Facebook account and I already have a warning on that account as well. I don't understand is it because I'm really good or what?

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C
5:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip temporary ban still not lifted

I received a message a fair few weeks back warning me I had been abusing the game, I can fully understand why they have given me a temporary ban, due to passing coins between friends, but I will stress if I was aware of this matter I wouldn't have done so in the first place.. I knew no different and assumed this was okay to do so I could carry on and play without having to spend my own money.. Since giving this warning I haven't done it since and are very frustrated that this 'ban' hasn't been lifted as of yet... I enjoy competing in the league which I am now unable to do so and am very frustrated that although I am willing to spend my own money you still havent lifted this so called ban... Can I have an explanation please as to when or if this ban will be lifted or not..

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W
7:14 pm EDT

Miniclip 8 ball pool

I've been playing the game for a few years now as do enjoy the game but the last two weeks all my winnings are not showing up in the team winnings. I'm constantly on 0 and I have won 30-40 million coins I have tried leaving the team and going back but still nothing happens and I stay on zero. I thought it may change after week tournament but my score is still 0.
Thank you.

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M
6:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8 ball pool game

Till yesterday night I had 5-6 lac coins [protected]) and when I opened my game today you removed all my coins. If you cant give coins in this [censored]ing game then why dont you remove this game permanently... You always make excuses to ban an account even if someone is playing fairly.. If not then dont give extra coins how dare you remove all coins... I have a very good suggestion for you just stop all your games as you cant let anyone play and enjoy. How dare you remove my coins? You have no liability and responsibility towards players.. You dnt give reminders but directly remove coins what the hell is that... I dont know anything just credit my coins back to my account

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A
8:36 am EDT

Miniclip miniclip pool

St I want to say I like be this game. Yesterday I lost thousands of coins due to only receiving my coins back when winnning. Today game ok but when I went into my winnings as friends i've only got 39 there should be a few hundred, also I am from australia this say afghanistan have I been hacked, please rectify as i'm afraid to play now as you can see down the bottom in green is me.

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S
3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip rigged gameplay and cheaters.

For this week, my club have been playing lots of Venice. What started out as an enjoyable experience, has turned very sour in the last day.

I'm averaging 1 break off every 4/5 games. Out of this breaks (and I always break the same, and have done for months and months), I either go in off, pot nothing but leave an easy table, or pot something but the everything up, leaving an incredibley difficult table.

My opponents on the other hand, seem to be smashing in 3+ balls every break and leaving a very easy table for themselves.

This surely isn't my imagination and isn't just a coincidence. I've got opponents potting shots that aren't even available that you would never go for. Some are using cheats, but seem to get away with it.

I've paid money out of my own pocket to play this week and I can assure you it will be the last time I pay any money of my own to this game.

Scott Markwell

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M
2:22 am EDT

Miniclip 8 ball pool app

Why the [censored] is there different things to do to gain more coins, but when you [censored]ing do them. They always show an error@!@ on a normal day I can order a net spend card easily... But this [censored], says when you download and send a card to yourself, you're supposed to get coins.. But everyone ive tried telld me an error occurs shen I try to finish.
If it not gonna honor those [censored]ing coins just say so so so I quitlookin [censored]in stupid in trying to get the [censored]ing coins

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S
3:14 pm EST

Miniclip mini clip 8 ball pool

I was charged 370 last month on Google play store. I cancelled my card. I received a new card, I am still being charged. I want a block put on my boyfriends phone. He is lying to me and still using my acct info on his phone. I have no way to get into his phone. I need you to block his phone number from ordering more games and accessories for the games. It's my checking account and he has nothing to do with it. Please help me. His phone number is [protected]. Please please block his phone, I can't afford this and he will just keep lying to me. I'm not even asking for a refund. Please block it. Thank you

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L
2:36 am EST

Miniclip 8 ball pool

It said that if you log in to Facebook you get 5 cash. I got upset when I spent a while making a Facebook account then logging in it said heres five cash for logging in but it never actually gave it to me.
My profile name is Luke. I'm level 15 and am at the top of my league. Please can I have my five cash. I have a total winnings of around 140000 at the moment but will increase soon
Thanks Miniclip

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J
5:54 pm EST

Miniclip 8 ball pool purchase

I purchased a pack that gave me 3 pool cash a day and 2 new ques for 7.99 a week. I would like to cancel that but I don't know how. The purchase was a good deal just not interested anymore. I've tried to look it up and figure out how I can unsubscribe for the purchase but have yet failed to do so. If there is anyway that y'all could reply and tell he how to unsubscribe for a purchase on your game that would be great.

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B
12:31 pm EST

Miniclip 8 pool

on Dec 31 2018 i won on Las Vegas 20, 000 and today i checked and it said I've not played a game yet. I ran the table with my break. And this is the 2nd time this has happen to me . I'd like my 10, 000 no 20, 000 in tokens refunded back to me. Thats not fair i pay to play and not getting my tokens when i win. I'm a daily player and enjoy playing if this issue can not be resolved then ill take my business somewhere else. I buy tokens when needed. Brenda Ballentine Correll my id is174-[protected] my email is [protected]@gmail.com

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B
11:10 am EST

Miniclip I just went from level 35 to 30. this is the 2nd time this has happened.

This is not the first time this has happened. My level just changed from 35 to 30, and the win percentage went down, too. Are you using outdated database backups? This is nonsense. People play to gain percentage points, levels and coins. Why bother when it can so easily be manipulated and reduced? Now, I've been at "Level 30" for months. Ridiculous. Please automate your DB backups so you'll have UPDATED files to restore from.

User: Buster's Human

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B
9:45 pm EST

Miniclip 8 ball pool

15th December, 3:25am, I have just been playing on 8 ball pool, and in the middle of a game in Jakarta, the app just closed on me and I lost 50, 000 coins because of it! It also did it earlier when I was playing the holiday win streak, I was up to 4 wind when it happened. I have purchased items and haven't had any problems until now. It seems to have happened since I upgraded and subscribed to pro membership, but I have unsubscribed now because of this. My e-mail address is brian.shaun.[protected]@gmail.com

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D
7:03 am EST

Miniclip 8 ball pool

Yesterday I purchased the $14:99 upgrade package on the King Q. I decided to upgrade it again. So today I put another $14:99 purchase down on the 2 piece upgrade of the King Q. It didn't say anything to warn me off. I received the other things in the package, but unfortunately I didn't get the upgrade again. I should want a refund with a full return of the 2 golden spin coins and anything else. Maybe it's just a glitch.You should have refused my payment or programmed it so I didn't see this offer again. I await your response As always your customer. Danny

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Update by Daniel Prestwich
Dec 09, 2018 11:07 am EST

A few days ago I purchased the $14:99 upgrade of the King Q. I noticed that it was offered again two days later. I looked at the pool Q stats and they were 2/4. So I figured another upgrade on the same King Q was available. I got greedy and purchased another upgrade. I didn't get it. So refund the purchase or upgrade the King Q again. I looked to see if it was a one time thing. I didn't see anything. I have had an immense amount of trouble contacting you. The password no. you sent doesn't work.So let's resolve this matter.
Thank you, Daniel [protected]

Update by Daniel Prestwich
Dec 09, 2018 11:09 am EST

It's been several days and all I have received is an email with a password number which didn't even work. I have left my 8 ball pool ID for you.
Thanks, Daniel

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E
7:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8 ball pool

User: Jose Manuel
Country: Puerto Rico
Level 125 (last checked)
Profile photo with sunglasses
ID: [protected]

In 8 Ball Pool, there is a user is cheating/hacking in 8 Ball Pool and constantly BOTHERING PEOPLE with friend requests and 'Play Me' requests. Please ban this pedophile [censored] from the community. We do not appreciate people like this. Thanks! :)

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D
1:07 pm EST

Miniclip error in my coin amount

My coins just dissappeared from over 9 million coins. I have never seen that before. Or even heard of it. I hope it's just a temporary glitch as once again this took a lot of work and time. Look at my purchase record. Please reinstate my coins as I am wanting to play. I have been with 8 ball pool for several years and bought many items n therefore I am a good customer. I need to get back into action. I am sure you will resolve this asap.

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Update by Daniel Prestwich
Dec 05, 2018 1:12 pm EST

Miniclip's 8 ball pool has just taken all of my coins. Some 9 and one half million. They just vanished from the coin counter. I couldn't even play a practice game. I have been a player for several years and I have spent a lot of money. Please replace the coins as soon as possible so I can play.

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R
10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip a player continuous to send friends request after I took him off my list due to comments

A linked player to your site NAME Sione Panuve unique code: [protected] he has account with miniclip Facebook link [protected]@hotmail also account with games room [protected]@gmail.com
He was a friend on face book I did add him a friend on your site but he is blocked on my Facebook I know he jumps from accounts to accounts and plays for other people and I'm aware as he has stated he has been told that he will be blocked if his behaviour continuous on the site. Sione is requesting friends I don't accept but it's becoming very annoying.
Please I ask you follow up with this person please.

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H
3:49 pm EDT

Miniclip 8 ball pool pop-up ads and accidental purchase

I would like a refund on an accidental purchase on the 8 ball pool app. Your pop-up ads appear between games and invite unintended swipes and touches and cause accidental purchases. On October 9, 2018 around 1:50pm, I fell victim to such a trap and accidentally ended up buying a "Grand Master Cue" for an amount I cannot even recall or trace.

Please cancel this transaction or refund me the money.

Name: Harrison
Unique ID: [protected]
email: [protected]@yahoo.ca

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R
1:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip coins

I am submitting a compliant because you guys servers are bs i have shot with the same force before with my cue amd it was just short of the pocket therefore id like to be refunded all my coins back that i habe lost because of this issue which are 46million it is not fair to me i have been playing this a long time now and this has never happen before until now date was September 29 11:30pm my email is [protected]@gmail.com thanks hope to hear from you soon it should be more fair then what it has been lately
.

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Miniclip Customer Reviews Overview

Miniclip is a popular online gaming website that has been entertaining millions of users for over two decades. The website offers a wide range of games, including sports, action, puzzle, and multiplayer games, among others. The following are some of the positive points that users have highlighted in their Miniclip reviews:

1. Huge game collection: Miniclip has an extensive collection of games that cater to different interests and age groups. Users can easily find games that suit their preferences and skill levels.

2. User-friendly interface: The website has a clean and intuitive interface that makes it easy for users to navigate and find their favorite games. The games are also well-organized, making it easy to find new games to play.

3. Multiplayer options: Miniclip offers a variety of multiplayer games that allow users to play with friends or other players from around the world. This feature adds a social aspect to the gaming experience and makes it more engaging.

4. Mobile compatibility: Miniclip games are compatible with mobile devices, allowing users to play their favorite games on the go. The website also has a mobile app that users can download for free.

5. Free to play: Most of the games on Miniclip are free to play, making it accessible to a wide range of users. Users can also purchase in-game items to enhance their gaming experience.

Overall, Miniclip is a great website for casual gamers who are looking for a fun and engaging gaming experience. With its huge collection of games, user-friendly interface, and multiplayer options, Miniclip has something for everyone.

Miniclip In-depth Review

Website Design and User Experience: Miniclip.com has a clean and intuitive website design that makes it easy for users to navigate and find their favorite games. The user experience is smooth and seamless, with fast loading times and responsive controls.

Game Selection and Variety: Miniclip offers a wide range of games across various genres, including action, sports, puzzle, and strategy. With thousands of games to choose from, users are sure to find something that suits their interests and preferences.

Gameplay Experience and Quality: The gameplay experience on Miniclip is top-notch, with high-quality graphics and engaging gameplay mechanics. The games are well-designed and offer a challenging yet enjoyable experience for players of all skill levels.

Mobile Compatibility and App Performance: Miniclip has a mobile app that is compatible with both iOS and Android devices. The app performs well, with smooth gameplay and minimal lag. Users can enjoy their favorite games on the go without any issues.

Community and Social Features: Miniclip has a strong community of players who can connect and interact with each other through various social features. Users can compete with friends, join tournaments, and share their achievements on social media platforms.

Customer Support and Responsiveness: Miniclip provides excellent customer support, with a responsive team that is quick to address any issues or concerns raised by users. They offer multiple channels of communication, including email and live chat, ensuring that users receive timely assistance.

Monetization and In-Game Purchases: Miniclip offers in-game purchases for users who wish to enhance their gaming experience. While there are monetization options available, they are not overly intrusive, and players can still enjoy the games without feeling pressured to make purchases.

Advertising and Intrusiveness: Miniclip does include advertisements on their website and mobile app. However, the ads are not overly intrusive and do not disrupt the gameplay experience. Users can choose to remove ads by purchasing a premium version of the game.

Security and Privacy Measures: Miniclip prioritizes the security and privacy of its users. They have implemented robust measures to protect user data and ensure a safe gaming environment. Users can enjoy their favorite games without worrying about their personal information being compromised.

Overall Rating and Recommendation: Miniclip is a highly recommended gaming website that offers a fantastic selection of games, excellent gameplay experience, and a strong community. With its user-friendly design, mobile compatibility, and responsive customer support, Miniclip provides an enjoyable gaming experience for users of all ages. The website's commitment to security and privacy further enhances its appeal. Overall, Miniclip receives a high rating and is a must-visit for gaming enthusiasts.

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