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4.4 1929 Reviews

Miniclip Complaints Summary

1 Resolved
288 Unresolved
Our verdict: Engaging with Miniclip at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Miniclip reviews & complaints 305

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Newest Miniclip reviews & complaints

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A
3:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip Bowling King Game

Hi I'm Annemarie Conrod and I've been playing bowling king for eight years now. Lately the ball isn't controlled by me as it was initially….it goes to the right gutter or left gutter and I end up losing.
Why is this happening and can you fix it!
Thank you.

Desired outcome: Stop the ball from automatically going in the gutter

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R
5:39 am EST

Miniclip Pool

I've been a member for several years now and can't believe you took all my coins.I had almost 23 billion in coins and now I have 1 million. If you think I'm starting over now give me a break. I put a lot of time and money building my coins and I'm not a cheater. I have 2 accounts and practice on my own. [protected] is my ID. Please respond.

Desired outcome: Give me my coins back

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9:28 pm EST

Miniclip 8 ball [protected]@yahoo.com

Playing SanFrancisco Tournament and got message that u R updating game. I am then rerouted midshot—I then see the AppStore 8 ball poll info screen. I click the open prompt and end up watching my shot finish. Whenever see this a few times I am suddenly kicked out of the tournament. Played others w/lags during shots who are winning suddenly "quit" during tournaments and bet they have same problem. I have seen that 2 times since I started keeping track today. I know you owe me for 3 games that I payed $4 to advance to 2 round in. Bet there are plenty more with same problems. I recommend fixing it ASAP!

Desired outcome: Refund 3 $4 buy SanFran buys and fix!

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5:05 pm EST

Miniclip App for Samsung galaxy

I was playing the game on the app on Samsung galaxy and the game shut down without warning during my shot in a tournament game. I got the app back up and running and it was fine until my shot when once again the app just shut down. Obviously I ended up losing this game and the 250 coins it cost to play in the tournament. This was a game I was comfortably winning in the semi-final too. I want my coins refunded and an explanation why the app shut down during my turns.

Desired outcome: Refund of 250 coins

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J
2:13 pm EST

Miniclip Minufootball

This company fail to inform properly its users about how engines, scripts are rigged. They lure, deceive, false advertise their game. In-game purchases won't change anything in the game since engines are made to have you face way higher overall teams. They do not inform users in their conditions of use about their doings. Engines are unbalanced on purpose to have users face +100 overall at least once you win 2 games in a row. All this obviously to have users paying for better cards, that will fade after time and prove to be totally pointless since the engines are rigged and the opponent will always face a better team. Unacceptable commercial practices. This company should be sued.

Desired outcome: Lawsuit

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9:41 pm EST

Miniclip 8 Ball pool pro club

I love playing Venice but 8 out off 10 people use an app that's take all the game out of it are they allowed in the pro club I like paying and playing in the pro club every week but these people with these game app make it a waste of time if they are allowed in the pro club please respond to me at [protected]@gmail.com

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C
8:19 am EST

Miniclip 8 Ball pool

Yesterday I had 88+ million coins and I've just logged in to find I only have 22 million how ever i decided to play a 10 million game and I didn't even get to play as I lost connection and now I only have 11 million i would like all my coins back and maybe a free gift for my inconvenience . P.s how long does it usually take for you to resolve this matter

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Bigalz28
, US
Jan 06, 2022 6:04 am EST

Yea today balls jump over other balls the devs on this game should be removed from apple play store and there on Facebook now let’s just say that there is a lot of game hacks from Facebook

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MIGUEL GUATEMALA
, US
Dec 28, 2021 9:18 pm EST

They never gonna a fix anything .

ComplaintsBoard
A
10:39 am EDT

Miniclip Minclip game bowling King

This is 2 times lost 1/2 of my points by 550000 this is the issue also can't sign in with Fb since you messed up my account on 5/12/21 my game was bowling king 55 44 I have been trying to reach fb on several occasions to get both this account but my fb account where I had 231 friends now no way to reach them I have lost my pictures and memories. Now have lost several accounts you deactivated my account I lose again

Desired outcome: Fix both accounts

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Standley
Toccoa, US
Nov 27, 2021 1:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

Miniclip has banned me for no reason and I've seen other people be able to move their pool ball to make a shot when it was blocked in with no shot possibly and they used a excuse that I was Cheating or using a 3 party and I do not have a clue what they are talking about a 3rd party this site is very dishonest with no right to accuse no one for they are stealing from the people and getting rich doing this ..I'm very disappointed.😠😬😡

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Isaac Pula
Victoria Melbourne, AU
Nov 14, 2021 11:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I Bought worth of $400.00 Austrailian Dollor and i Recieved 32, 000000 coins then i started playing nearly Hundred Games in Different Games i never win not even One Game very [censored]en Unfair is this a [censored]en Scam or what then I rang their Customer Service no one Answer Come On Miniclip

ComplaintsBoard
A
4:05 pm EDT

Miniclip Golf Strike

Every other game I have really spent time and money on has had this feature. On Golf Strike if I drop from the game server, that's it, my 10, 000 coins (or more) are gone. Please add the above requested reimbursement coins to my game account or I'm gone. I will delete all mini clip games from my iPhone 12 Pro and leave bad reviews on the way out the door. I don't need instructions about my WiFi, I need a reimbursement, and I need you guys to fix your apps to allow for reconnection.

Desired outcome: Game coin reimbursement

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3:50 am EDT

Miniclip unique id: [protected] leader boards no counting from last 1 week

unique id: [protected] leader boards no counting from last 1 week

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1:23 am EDT

Miniclip 8 ball pool

It's getting really difficult to wanna play this game anymore. I play morning till night every day and spend a lot of money on your game. But lately it's been getting to the point where I'm gonna delete it. It's disconnecting in the middle of games and letting the other player win. After I've one a game and clearly potted the black and it's then froze gone back to the game.and the other person then wins and now a new one is im potting the right balls in the right pocket and it's them telling me I've potted the wrong ball. This had cost me millions of coins over the past few weeks. I will refuse to play if this continues. It's a good game but the algorithms you use clearly aren't working. Your basically cheating me out of my money. I'd like a response please or I will go higher. Game.or not I don't spend money to be ripped off.

Desired outcome: Some kind of explanation. Maybe a goodwill gesture seeing as I've lost millions because of you.

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A
9:13 pm EDT

Miniclip Golf Strike

I am an avid player of Miniclip games, and I don't mind spending money to upgrade my player and other features on your games, on a regular basis. What I do mind is being dropped from a game's server due to little fault of my own and losing game coins. This happened to me on Golf Strike last week numerous times in consecutive 10, 000 coin entry fee five player matches. I already logged a complaint, I thought, but it wasn't thru this portal and I am assuming that's why I have heard or seen anything from my request.
My player ID is Guest_1233268. I have never requested free/reimbursement coins for Golf Strike, but I am now. I believe I am owed between 60, 000 and 80, 000 coins. Please consider this request.
Andrew Arms

Desired outcome: 70,000 game coins for Golf Strike

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Patrick Will
, US
Mar 21, 2022 12:53 pm EDT

I certainly enjoy the Golf Strike game, but being dropped from play EVERY DAY and losing precious game coins is frustrating. I thought it was a my modem issue but now I see that being dropped during matches is not an isolated problem. I too would like reimbursement. I’ve spent hundreds of dollars to enhance my enjoyment of the game and I watch many advertising videos every day which I’m assuming results in cash revenue for the app producers. Golf Strike can determine what an appropriate reimbursement is fair. Please respond.

ComplaintsBoard
S
6:47 pm EDT

Miniclip Email customer service

a few days ago I sent an email with a game pack suggestion like yall are constantly asking us to do and the person that replied immediately dismissed it and treated it like it was a game error, I responded askin what the [censored] they were talkin bout and to read properly, all corresponding emails from her was full of disrespect while demanding I give them unquestionable respect, completely ignorin everythin I was sayin and never once aknowledged her mistake or apologized for it, that is extremely disrespectful insulting and contradictory to all the [censored] she kept spewin. and I repeatedly told her that she needed to stop bein diarespectful to me and actually listen to what I was tryin to tell her [censored]. at one point I told her to NEVER email me again for ANY reason or I would report her for harrassment and she [censored]in emailed me again continuin to [censored] bout respect while refusing to be respectful herself. this is unnacceptable and she at LEAST needs reprimanded, she should not be in cusomer service if she is gunna refuse to use her basic reading skills treat people the way she has treated me straight from the beginning. I will NEVER play any of your companies games EVER again and will encourage others to not play as well, it is disgusting and shameful that a company would have employees that behave the way she has and continue to harrass people after they have told her to stop emailing them which by the way is harrassment and ILLEGAL, once someone says to stop contacting them all following contact is harrassment and a chargeable offense

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7:54 pm EDT

Miniclip Golfing

Hello, I have been playing Golf for a long time. Now when I get on to play they are taking all my coins and rubies. I have lost a lot of money, I have to click the game I want and wait. The original screen pops up, I have to hit play 2 or 3 times so I can play and it's not just me, my husband and I play together often and it does it to him as well. I don't want to stop playing, but my coins go fast when I have to click it 2 or 3 times. How can you Help?! Very frustrated! Thanks JoAnn

Desired outcome: Give me my coins back so I can play

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G
4:26 am EDT

Miniclip 8ballpo

There is this cheater how does not wait not even one second to when his time starts to make trick shots with every ball literally

Desired outcome: Ban him maybe? The [censored]?

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11:13 pm EST

Miniclip I have a complaint about 8 ball pool.

In 8 ball pool, many users / players use cheat that causes users untrust 8 ball pool. Im shearing photo. Please check this user out and block these kind 9f users.

Thanx
Zia Alam

Desired outcome: [protected]@gmail.com

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4:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip Alert problem

Hey miniclip team,
I have a problem in my 8 ball pool account, bymistake showing alert in my account,
So please remove alert from my account, my account unique I'd [protected]
...
thank you

Desired outcome: Alert

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4:54 am EDT

Miniclip Players stats not adding properly thereby not adding properly in my club

This has been a ongoing issue since I found this game app! I submitted a customer service request to look into the matter. "automated response" email was done with a person's name, thus my thinking I was dealing with a real life person at the time. Went around & around beating the dead horse & then beating around the bush next to the dead horse, then went around beating another dead horse... You get the picture! None of which actually addressed the issue I contacted them about so I was stupid enough to actually ask for the issue to be escalated. What was polite previously, turned into the monster that ate johnny! The conversation quickly & immediately turned ugly & literally traumatizing as I was thrashed for cheating in some manner, stating "we have tracked your account using exploits to gain an advantage in our leaderboards". They then repeatedly threatened to remove & ban me from their app all the while trying to appeal the outrageous & egregious claim... I wouldn't know how this was possible in any way but this charge is just vague enough to send people reeling & it quickly gets people to forget why they tried to contact customer support in the first place & also gets people to stop trying to get help regarding app issues! So... People join my club, they play, no stats show up ever or players who's stats are showing up aren't accurate which makes you not win weekly competitions. I'm wondering if there is one guy who has created automated responses based off of queued wording in emails... If the person who is asking for help continues to press for help, the "dogs get released" to chase off any unwitting trespassers using the "cheat threat"... Hmmm... Anyhoo... Still have the issue, will continue to have the issue it seems! I was literally about to ask for the matter to be escalated & then I saw the words "please note that this is an automated message." & stopped dead in my tracks! I then looked online for others experiencing issues with miniclip & found this site so yes i'm going to complain! I have all the emails still dating back to 4/6/2020 if you need them.

Desired outcome: This treatment of customers needs to stop. BE Real, BE Honest, BE Responsible for what you create & STOP acting like a Narcissist!

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12:58 pm EDT

Miniclip Complain to miniclip

Hey, miniclip team .
Hope you will be fine,
Sir I have a small problem in my 8ball pool account bymistake my all coins reset, so please come back to all coins & weekly winning my account unique I'd is that's [protected],
I will be thankful for your kindness .

Desired outcome: Sir please help me in correction my account.

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6:32 am EDT

Miniclip Taking back all my earned points

I had about 8million winnings and all was taken away from me because I gave my wife some winnings. They cant simply take all my winnings away. Unexceptable. They could have warned first and if happen a second time then it would be fine. I want all my winnings and my wifes winngs returned. One of our big concerns is connection time out. We hit the ball and then suddenly it stay time over. Another is people see they are loosing then somehow exit the game and keep me hanging till I leave the game eventually. I am a paying customer and want all my winnings retunded

Desired outcome: evan.[protected]@gmail.com

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Standley
Toccoa, US
Nov 27, 2021 1:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

This has happened to me and I was even banned completely for no reason and no warning and what difference would it make if a person wanted to transfer money because its their coins and was won or either bought so mini clip shouldn't be able to interfere

Miniclip Customer Reviews Overview

Miniclip is a popular online gaming website that has been entertaining millions of users for over two decades. The website offers a wide range of games, including sports, action, puzzle, and multiplayer games, among others. The following are some of the positive points that users have highlighted in their Miniclip reviews:

1. Huge game collection: Miniclip has an extensive collection of games that cater to different interests and age groups. Users can easily find games that suit their preferences and skill levels.

2. User-friendly interface: The website has a clean and intuitive interface that makes it easy for users to navigate and find their favorite games. The games are also well-organized, making it easy to find new games to play.

3. Multiplayer options: Miniclip offers a variety of multiplayer games that allow users to play with friends or other players from around the world. This feature adds a social aspect to the gaming experience and makes it more engaging.

4. Mobile compatibility: Miniclip games are compatible with mobile devices, allowing users to play their favorite games on the go. The website also has a mobile app that users can download for free.

5. Free to play: Most of the games on Miniclip are free to play, making it accessible to a wide range of users. Users can also purchase in-game items to enhance their gaming experience.

Overall, Miniclip is a great website for casual gamers who are looking for a fun and engaging gaming experience. With its huge collection of games, user-friendly interface, and multiplayer options, Miniclip has something for everyone.

Miniclip In-depth Review

Website Design and User Experience: Miniclip.com has a clean and intuitive website design that makes it easy for users to navigate and find their favorite games. The user experience is smooth and seamless, with fast loading times and responsive controls.

Game Selection and Variety: Miniclip offers a wide range of games across various genres, including action, sports, puzzle, and strategy. With thousands of games to choose from, users are sure to find something that suits their interests and preferences.

Gameplay Experience and Quality: The gameplay experience on Miniclip is top-notch, with high-quality graphics and engaging gameplay mechanics. The games are well-designed and offer a challenging yet enjoyable experience for players of all skill levels.

Mobile Compatibility and App Performance: Miniclip has a mobile app that is compatible with both iOS and Android devices. The app performs well, with smooth gameplay and minimal lag. Users can enjoy their favorite games on the go without any issues.

Community and Social Features: Miniclip has a strong community of players who can connect and interact with each other through various social features. Users can compete with friends, join tournaments, and share their achievements on social media platforms.

Customer Support and Responsiveness: Miniclip provides excellent customer support, with a responsive team that is quick to address any issues or concerns raised by users. They offer multiple channels of communication, including email and live chat, ensuring that users receive timely assistance.

Monetization and In-Game Purchases: Miniclip offers in-game purchases for users who wish to enhance their gaming experience. While there are monetization options available, they are not overly intrusive, and players can still enjoy the games without feeling pressured to make purchases.

Advertising and Intrusiveness: Miniclip does include advertisements on their website and mobile app. However, the ads are not overly intrusive and do not disrupt the gameplay experience. Users can choose to remove ads by purchasing a premium version of the game.

Security and Privacy Measures: Miniclip prioritizes the security and privacy of its users. They have implemented robust measures to protect user data and ensure a safe gaming environment. Users can enjoy their favorite games without worrying about their personal information being compromised.

Overall Rating and Recommendation: Miniclip is a highly recommended gaming website that offers a fantastic selection of games, excellent gameplay experience, and a strong community. With its user-friendly design, mobile compatibility, and responsive customer support, Miniclip provides an enjoyable gaming experience for users of all ages. The website's commitment to security and privacy further enhances its appeal. Overall, Miniclip receives a high rating and is a must-visit for gaming enthusiasts.

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