Midas
reviews and complaints

On March 24, 2018, I brought my car to Midas Location #1 5811 West Capital Drive, Milwaukee, WI 53216. I had an appt at 9am and arrived on time but still sat there for 3 HOURS! Total the service manager was Jon Alois, he told me I needed Rear Brake Pads & Rotors, I tried to hand Mr. Alois a coupon I had but he refused to accept it and talked about offering me some "deal" that was my first RED FLAG! I was charged $495.40, not even a week later I continued to hear a faint SQUEAL I returned, Mr. Alois came back saying I now needed CALIPERS! I said you said nothing about this when I was there the first time, Mr. Alois then went in the back and came out holding a stack of papers stating people have financial "issues" at this point I DID NOT know what the man was talking about because I NEVER REFUSED ANY SERVICE REGARDING MY BRAKES! I then requested my car and left. On June 2, 2018 the Squealing of my brakes was louder so since I COULD NOT GET MY BRAKES SERVICED PROPERLY, I took my car to Location #2 6044 North Port Washington Avenue, Milwaukee, WI. 53217 the service manager was B. Kuske, after I told him I was told I was told I needed Calipers he came back telling me I needed Calipers costing me ANOTHER $456.97! He stated they should have done this and that. To date Midas has cost me a GRAND TOTAL OF $952.37! I now find myself in the same situation a year later with even worst squealing and braking not good at ALL! My Hyundai Elantra is equipped with a mechanism in the front that will squeal when brakes are needed, my brakes are HORRIBLE! They squeal with the slightest pressure. I am requesting the proper service of my brakes that I did NOT receive that does NOT COST ME!

MIDAS STORE #724, Central Ave Albany NY.
We had all four brakes changed, brake pads, all the rotors (which were bent) two years back.
Couple of weeks back the car started pulsating so I took it to the same shop where an obnoxious and arrogant person named Todd gave me an estimate which included change of rotors amongst other stuff.
When I protested about the brakes breaking down in two years, and I told him it was my wife's car, he said maybe I should cut her big toe off.
IF IT WAS SUPPOSED TO BE A JOKE IT WAS DISGUSTING, lNSULTING AND IN VERY POOR TASTE. MAYBE EVEN RACIST SINCE I AM NOT WHITE AS PER THE DEFINITION IN THIS COUNTRY.
By the way they had already started working on the car even before the estimate was presented to me.
There was also a charge for three year wheel alignment without my permission.
I was cheated and insulted by the entire episode.
I need to get compensated and a written apology from the manager.

My name is Alberto please call me [protected] they changed the oil transmission in my car I don't know what they did but now my car has no oil they left a leak they got my car again they "fixed " and now my car has no oil for the second time in the transmission they make my drive my car with no oil in the transmission I have videos for the first time and second time

I took my car (Toyota Corolla) to Midas 800 Marine Dr., to service the brakes, because sometimes I heard a bit squeal noise when I use the brake during going backwards. They charged me 151$ to service brake packages. When I gave back my car, I felt that the brake was hard, also the squeal noises increased. After that, I always heard bad squeal noise anytime I was depressing the brake. Also a hissing sounds added, too. I should say that they didn't fix anything, just they made the performance of my car brakes downed.
After several days, I forced to turnback to the Midas to check it again. They told me that the booster is failed and I should pay 955$ to fix it!. Unfortunately, their bad services, lead to my car brake package failed. I wonder, that they say Trust the Midas Touch! I complain about their work, because they caused my car brakes to down.

I stopped in the MIDAS 1960 store this past Friday, 07/26/19 for an oil change. After running a few errands, I began to notice my vehicle dripping oil. I thought no big deal maybe they just made a little mess, so I ignored it, only to wake up the next day to my vehicle sitting in a puddle of oil. At this point I had already driven 2 hours away from where I had the oil change performed. Therefore I took it to the nearest service station I could find, to have it checked out. I was told that whoever performed the oil change did not replace my gasket. I ended up paying for another synthetic full service oil change which costs in the realm of $80. Thank god I caught it in time otherwise this could have cost me thousands for a new engine. I am highly disappointed. Since all of this took place over the weekend and Midas is closed on Sunday's there was nothing that could be done as far as speaking with them until the following Monday. I am headed to the store now to speak with management. I'll be back to write another review once I'm done. **UPDATE** Upon entering the store I asked to speak with a manager. "Jay" was at the counter who stated "I am a manager". I asked to speak with the store manager. Another person came to the desk and introduced himself as the store manager. I explained what happened and he responded "since you got it repaired somewhere else there is nothing that we can do to the car". I advised him that I am not looking for them to do anything further to my vehicle; at this point I do not trust their service. I am looking to be refunded for the oil change that was poorly done by your employees. He repeated. "I'm sorry there is nothing we can do". I asked for his name and he pointed to his card on the counter which read "Scott Fincher" Store Manager. At this point this issue is becoming bigger than a refund. It is my hopes that Midas remedies this issue before legal action is taken.

Needed unit replaced. Took car in for assessment. Part was not available and had to be ordered overnite for next morning delivery. After claiming that water pump had a leak, which I denied (no evidence of a prior leak or any overheating), PSU was installed. While bringing car down off lift and pulling out of bay, car was still grinding. 10 feet away from the bay door, loud pop was heard, and brand new part broke. New part had to be ordered. That was 3 days ago. Follow up phone call was made to determine status of repair, to which I was told "I'm with a customer and I'll call you back shortly". No phone call has been received yet. (that was two days ago}. At this point, I still don't have my vehicle or know the status of repairs that should have been completed by now. This reprehensible customer service took place at Middletown New York Midas and the manager is Chris with the regional manager being David Shaw.

We we're charged over $950 for a part that online would be around $300. That was before the labor tacked on. It was for my 2006 pontiac vibe. I was charged $949.99 for a direct fit converter. When i finally got a hold of someone after numerous emails i was told if i brought in my own part it would be cheaper. They continued to say since it was a professional install and under some warranties thats why it was so much. Manager told me companies have to make money also. I don't think so.

I went to reset my car TPMS. They checked car breaks too. They asked me to change breaks and gave me bill of $1300 when I said I will come back to change breaks now just fix TPMS they refused to do it and I paid $80 for no work done. Now whenever I stop my car on signal engine shuts off and it takes while to restart it. They did something wrong to my car. It never happened before visiting them. After I saw reviews about them then I am sure definitely they did something which making my car to shut off engine on the road.

Does Midas EVER check the complaints made online? On the website there are only 5 reviews all 5 stars but go to Google and see thw real picture. Is this how Midas operates? Needs to be investigated, maybe by a news outlet undercover

My Google Review
This establishment is totally dishonest. They also do not post bad reviews on their website.
When my wife took her car in they kept it for hous and would not let it off the lift stating that a lo9se strut was way too dangerous to drive. After I arrived they said that if I inform my insurance that I hit a pothole the insurance would pay the almost $3000 to fix it.
I had them release the car and still driving fine over two years later. They never checked the brakes that day.
Today when I called to find pricing for pads and rotors on my car they said they do not quote prices because they do not know what needs to be done...obviously I want rotors and brakes to be done.
Avoid at all cost.

I was at the location on 5885 Far Hills Avenue. Dayton OH 45429, for an oil change, in my nearly new car with 1300 miles. After discussing with them, that the last time I went to a garage other than midas. My dipstick read more than a quart and a half low in the parking lot of that garage. After my oil change, I took my car home. After adequate cool down time (over 2 hours) I noticed I was more than a quart low. My dipstick read halfway up the crosshatched portion of my dipstick on my newer car which does not leak any oil. If I took the car back to them across town, im sure they would have made it right, but I opted to use some oil my mother had in her garage to top it off. I am appalled that this happened. Ive taken 4 quartere os automotive in my spare time at my local college. So i am qualified to say this
David Sterling [protected] Kristina ct centerville ohio 45458

Wednesday, May 1st I went into Midas in Harriman NY for an inspection. I was told that my vehicle failed inspection because of my brakes and my wipers. I asked to see what was the problem while the car was still in the garage.
The man proceeded to check my wipers in front of me, he couldn't find where the problem was which ended up being a little awkward, then didn't show me anything on my brakes.
I had just bought those wipers, so I already thought I was being cheated.
My brakes were making no noise, no staggering when braking, so I also thought that was odd. As someone who works a little bit on my own car, I know what my brakes are supposed to look like and what it needs to pass inspection.
Same day, I took my car to another establishment. Left it there, passed inspection. My wipers were new, and while my brakes will need some work done eventually, they were not at the point in which my inspection should have failed. Not to mention that I was going to be charged $390 dollars for a brake job.
I don't think insulting the company or the people that work there is the way to go. I would just hope you guys would be a little more honest. I get that you have to sell and make money, but a lot of shops survive off of being honest and doing good work. I'm more disappointed than anything.

Thanks for getting back to me on google.