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Microsoft complaints 626

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11:24 am EDT
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Microsoft commiting fraud

That on 21 May 2011 I received an Email from Mr. Terry Martins Email address [protected]@msn.com with the sign of agent Mrs Rose Wood of Microsoft Award Team
Baley House, Har Road
Sutton, Greater London
SM1 4te United A Kingdom.
Batch: 12/25/0340
About winning a lottery on1 7th may 2011 and my Email was attached to ticket no. (7PWYZ2006) and ballot no. (BT:[protected]/20) and i won 1, 000, 000.00 pounds and asked me to send my Bio data for verification to above typed Email address.
That on 23 may 2011 I got a SMS at 4.19Pm and asked me that i have to check my email +[protected] from +MD MICROSOFT.
That i have checked my email and i found another email Titled PARCEL DISPATCHED FROM UK TO INDIA It was also sent by Mr. Terry Martins. Last email says that Diplomat, Mr. George Peterson was coming to me to handing over the parcel on 25 May 2011. That on 25 May 2011 at 12.28PM i received an SMS +MD CUSTOM that he just received a parcel from Diplomat, Mr. George Peterson of MICROSOFT Lottery Board at about 8.55AM, Mumbai INT'L AIRPORT .And further SMS says that i may please call [protected] FOR CLEARANCE.
That from the above narrated facts it seems that some thing illegal is going on and someone from the Microsoft Carporation is playing fraud with the public. Hence it is to be checked and guilty must be brought to book.
MY Id is [protected]@gmail.com

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vishrar
, IN
May 29, 2011 10:04 am EDT

I have also got the same mail, same ID proof, and phone No. I also got mail from custom office. Details are
OFFICE OF THE COMMISSIONER OF CUSTOMS
MUMBAI ZONE I, NEW CUSTOM HOUSE,
BALLARD ESTATE, MUMBAI – 1

Our Ref: F. No. S/[protected]
Your Ref: S. No. /[protected]

Dear xxxxxxxxx,

We just receive a parcel containing a certified bank cheque of 1, 000, 000.00 GBP (One Million Great British Pounds), Black Berry Phone and Laptop and some vital Lottery Winning documentation in your name. You are required to provide your identification proof for verification and clearance. Address has also been acknowledged, DIPLOMAT GEORGE PETERSON (MICRO-SOFT LOTTERY BOARD) was held up at the airport and our inspectorate department cross-referenced, examined and verified that all documents in his possession are in your names (my name) Addresshouse xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

In accordance with the customs ACT, 1962 (Act 52 of 1962), the bearer of document will have to settle the customs clearance and registration fee of 19, 000.00 INR (Nineteen Thousand Indian Rupees). Final approval and subsequent release of your parcel to your designated address as provided by Diplomat John Peterson would be upon the fulfillment of this department clearance charges.
You are to make payment to this custom agent account, the man in control of your clearance(My name)

BANK NAME: ICICI

ACCOUNT NAME: AMIT KUMAR SINGH

ACCOUNT NUMBER: [protected]

PAN NO: AYAPS4112P

BRANCH: MUMBAI

Please be advised, any contradiction to the payment instruction given above will automatically mean that the payment was not specified for the government agency declared above and subsequently, such payment will not be received by the government. You are to send immediately to this email, scanned copies of the deposit slip for verification.

Sd/- 11.08.2011
(SHOBHA RAM)
COMMISSIONER OF CUSTOMS (GENERAL)
ATTESTED BY
(A.G. SHETYE)
DY. COMMISSIONER OF CUSTOMS (CHA)
This is real fraud! beware of !

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6:52 pm EDT
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Microsoft account blockage

I submitted a complaint on May21, on my hotmail account blockage, to date no response has been done by the microsoft team!
My hotmail account is [protected]@hotmail.com

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Update by Moataz Negm
May 21, 2011 4:30 pm EDT

My hotmail account has been blocked, and can't retrieve. The account ID is moataznegm@hotmail.com

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Michael Harmer
Nambucca Heads, AU
Aug 10, 2011 9:24 am EDT
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who r u

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Michael Harmer
Nambucca Heads, AU
Aug 10, 2011 9:24 am EDT
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I use G-Mail and it works .Windows wants me to use there useless System.Stay away you perthetic ###s. michael Harmer

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Farrukh Hussain
, PK
Jun 30, 2011 11:49 pm EDT

my name is farrukh hussain. Someone tried login my email id with different passwords. Just because of miscrosoft blocked my email id i cant login to it please activate it or geme the new pw send me new pw to my alternate email id. I dont want to loose my important emails kindly help me. my blocked id is: hussainfarrukh@hotmail.com and my alternate email id is mushtaqkiran@live.com. Thankyou wait for reply

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10:56 pm EDT
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Microsoft customer service (lack of that is)

Warning-warning-warning stay away from xbox 360
i bought an xbox in december of 2010 as a xmas gift for my teen. after only 4 months, the tray that opens and closes as been stuck shut since mid-april 2011. i called xbox customer service(read as incompetent and pathetic)[protected](english service) and talked to the phillipines where i had to give and spell all my coordinates 3times, i was promised a shipping order e-mail or direct mailing within 24 hours so i could send the junk to get repaired. a week later i call back the same phone # but this time ask for french service, i'm now talking to egypt, again i give and spellout my coordinates 3 times, again same e-mail or direct mailing promise bullscrap. i call, a week later, best buy, where i bought the xbox junk, they give me a xbox phone# that is impossible for me to reach from my area code([protected]).call back xbox junk aweek later i"m in colorado, u.s. same e-mail promise. week later, gabon, africa, same f!**&& crap. call back best buyand they give me a phone# that is that is not in service([protected]. xbox and best buy quite the pathetic pair. stay away from xbox 360 video games, they're machine is junk and they're customer service, incredibly, is worse. i bought a nintendo 64 10 years ago and it never broke. i bought a ps2 5 years ago and it never broke.
Warning-warning-warning stay away from xbox 360 video game machine

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11:02 pm EDT
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Microsoft fraudulent use of card

Fraudulently ran my card, called and complained and they ran it while I was on the phone! If you want their Federal Tax ID# 91-[protected], people are urged to make an online report with FBI internet crimes and contact IRS

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Microsoft redirection to their products for internet use

I have wasted nearly two hours trying to contact MSN to let them know that I do not want BING, or any other MSN service, as my default, for anything. Yes, I have tried to remove it from the toolbar, etc... The point is-it should not be this much trouble to say "NO." MSN needs to contact me, @ [protected]@yahoo.com, and tell me exactly how to block them. I also want a direct way to contact their customer service department, if they actually have one...This is a violation of the "NO CALL LIST, " or at least, it should be.

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swscully
, US
Apr 29, 2014 9:45 am EDT

Nearly switched to Bing from Google as a search provider. Google's mind(traffic) control techniques make me uneasy. That being said, Bing does not allow a user to search for an exact string. This renders the utility worthless. Switch back to google. Way to be, MS, yet again.

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Jason Richtor
New York City, US
Apr 29, 2014 11:37 am EDT

This is for people who have real complaints, not extremist rants.

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3:46 am EDT
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Microsoft does not work properly

I bought a brand new computer w/ Office Professional and can not view HTML messages in Outlook 2010. I've spent a total of 12 hours of my time in 6 separate tech calls with their tech center in India, but its rather obvious they are not familiar with this product. All I'm trying to do is view my Hotmail (Microsoft) HTML messages in Outlook 2010 (64 bit) but I can only view them in Text only rather than HTML. There is a specific setting to allow HTML but the setting does not work!

I bought the product from Microsoft under the premise that I would receive competent support, but I have been unable to get competent support. In fact, the problem was caused by the Microsoft tech person in India. The Outlook program was working in HTML but I had a sync problem. When they fixed the Sync problem, they created an HTML problem.

My case # w/ Microsoft remains unresolved after 6 attempts!

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6:14 pm EDT
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Microsoft fraud charges

MY Credit card also had mysterious charges from Microsoft Xbox. We do not have any Xbox. Had to cancel my credit card

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ULT
Killeen, US
Oct 18, 2012 9:46 pm EDT

I was charged more than what I had payed for. The $9 I payed was to just get my xboxlive account back on, but when I went on to check my checkings account they had charged me For $42.92. I don't where that came from. Somebody explain.

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4:11 pm EDT
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Microsoft fraudalent charges

There are 12 charges on our account and they should not be we have no clue who you are. Four charges for 49.99, 4 for 19.99 and 4 for 4.99. I am contacting the authories on Monday. PLease put this money back into the account as this is not something we even know what it is about. James Jones

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Microsoft account hacking

I received message that my account which I have been using for 10 years have been tampered with and it has been difficult for me to change the password.
Please hotmail should ensure that my account [protected]@hotmail.com is not used for criminal activities.
Thanks

Prince Matthew Adewale Adeoye

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rpksh
, BT
Sep 18, 2013 4:46 am EDT

My mail account RP_KSH@HOTMAIL.COM stand hacked w.e.f. 15/09/2013 and somebody is using it to send messages demanding financial help in the pretext of somebody in relation falling ill. I want this account may not be used for Criminal activity and request MSN/HOTMAIL to close this account permanently.

Ram Prakash
India

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8:44 pm EDT
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Microsoft lottory

Please tell me about the lottory of Microsoft as i have received the below email:
Our Dear Winner,

You have won the sum of 1, 000, 000.00 (One Million Pounds Sterling ) from Microsoft Lottery on our 2011 New year Charity bonanza. The winning ticket was selected from a Data Base of Internet E-mail Users, from which your Address came out as the winning coupon.

We hereby urge you to claim the winning amount quickly as this is a monthly lottery. Failure to claim your win will result into the reversion of the fund to our following month.You are therefore requested to contact immediately our Claims Department below.

MICROSOFT DRAWS AGENT
Mr. Anthoney James
Email: [protected]@msn.com

FILL THE INFORMATION BELOW
Name_____
Age______
Sex____
Status____
Tel/Fax____
Address___
Occupation___

Congratulations once again.

Regards,
Mr. Terrance Pesta
Online coordinator for Microsoft International
Sweepstakes International Program.

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This review was chosen algorithmically as the most valued customer feedback.

Two charges from Xbox live to my account both were unauthorized and illegal. They were for $49.99 and $4.99. I do not own nor have ever played an Xbox. I think PlayStation Rules! I've only purchased from Microsoft an upgrade to my windows 7 yet the charges go back to the same merchant number...the scheme is... illegally charge us...use the money until the...

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7:43 am EDT
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Microsoft money stolen from my bank acct.

Just like many other people on here I was a victim of the " 2 transactions" xbox scam. I am livid because of the loss of money not just from my bank account but also because as a nurse I had to take time off work to deal with this, therefore losing even more then the two lots of $80.80 that I originally suffered. I went to the police station and reported the theft - they weren't exactly interested but I insisted on making a report. They said the scams are probably from Russia or Eastern Europe ( or maybe here in the U.S. - shouldn't somebody at least investigate this?) Then to add insult to injury Bank of America carried out their own investigation and have concluded that it was a genuine transaction and are going to take the refunded money back! I told them to look at this site - I've obviously done a much better job of investigating this then they have. I don't even own a bloody xbox, for gods sake! I hope these idiots that are raking in the 100's of thousands of pounds a year need surgery real soon... they have no idea how much pain I can cause them! ###!

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6:34 pm EDT
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Microsoft winner of prize

A scam mail originating from e-mail address [protected]@gmx.com has been received by me, informing me that I have won Pounds 850, 000.00 on the the ocassion of the 35th aniversary of the Microsoft corporation Board. From the very beggining I Knew it was a scam but just to guage where they asked for money for remittance of the prize money I taged along with them. Now I have the details of supposed bank person in Malaysia whom I should contact and ask him to send my prize money. The catch is that the remittance charges have to be paid by me . I am now lodging a complaint against this scam and would request that the person who is contacting me from the above e mail may please be invetigated and innocent people should not get lured into their fraudlant scams. I remain available on my e-mail for any other information that may be required. The mails recived are appended hereunder for ready reference
Microsoft® Corporation Board /Mcb® Claims
Administrator Regional Office
Building, 40 Ryecroft Way,
Stopsley London, .
UNITED KINGDOM

Attn:***Prize Winner***,
Winning No: Uk/9420x2/68
Email Ref No: [protected]
Grant Number: Msc/[protected]/07

Good day to you, this is to notify you of the completion of your certificate of prize claim application form. In regards to your pending claims process, which was successfully carried out by the committee of they 35th Anniversary Program In Conjunction With The Foundation Of Software Products (F.P.S.) The Microsoft Internet E-Mail Draw, I happily inform you that your winning cheque of Sum Of £850, 000, 00 Gbp (Eight Hundred And Fifty Thousand Great British Pounds Sterling) awarded to you, certificates with other legal document for claim has been endorsed and deposited in our remittance Bank incharge of ASIA/MIDDLE EAST AND AUSTRALIA* HONG LEONG BANK BERHAD MALAYSIA*.Choosen for remittance for Awarded funds.

Please find below our remittance bank information for winning remittance, you are expected to contact them via email or interactive customer service immediately you receive this email.Mind you, You are to take care of the transfer charges and nobody has the right to deduct any fees from the cheque of £850, 000, 00 Gbp (Eight Hundred And Fifty Thousand Great British Pounds awarded to you.Until the funds reflects in your bank account.Below is the bank contact details.

BANK CONTACT DETAILS
_______________________________
CONTACT PERSON:

Muhamed Bin Salim

Bank Name: Hong Leong Bank Berhad Malaysia
Tel: Tel: +[protected].
E-MAIL: [protected]@hlb.hnglb.com

OFFICER IN CHARGE: Mr.Muhamed Bin Salim

Please endeavor to always inform me of your day-to-day development with the bank. Congratulations once more from members and staffs Of The Microsoft® Corporation Board.

Best Regards,
Dr. Brian Collins
Tel:+[protected]
Microsoft® Corporation Board /Mcb® Claims Administrator

This E-Mail Is Confidential. If You Have Received This E-Mail In Error, Please Notify Us By Return E-Mail And Delete The Document. If You Are Not The Intended Recipient You Are Hereby Notified That Any Disclosure, Copying, Distribution Or Taking Any Action In Reliance On The Contents Of This Information Is Strictly Prohibited And May Be Unlawful. Microsoft® Corporation Board /Mcb® Claims Administrator Is Not Liable For The Proper And Complete Transmission Of The Information Contained In This Communication Or For Any Delay In Its Receipt.

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Feroza Arman
, BN
Jun 22, 2011 3:13 am EDT

So is is true about he winning prizes?

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dharu-jogja
, ID
May 16, 2011 12:26 pm EDT
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I've recieved the same scame e-mail which state I'm the winner no.2 and won £850, 000, 00 from Microsoft and document for claim has been endorsed and deposited in your Bank – Cater Allen Private Bank : CONTACT PERSON: Mr Alan David. (International Transfer Unit Dept)CATER ALLEN PRIVATE BANKCater Allen House, Mount Street, Manchester M2 3LS.UNITED KINGDOMPhone: +44 703 187 3696Fax: +44 844 774 8555Email: customercare@ca-private.co.uk .
Is this true ? I'm an Indonesian and have no good English conversation.. I'm so affraid about that scam e-mail.
So, i need more explain about that.

Regards,
Dharu Dwi Atmadja
dharujogja@yahoo.com

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6:27 pm EDT
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Microsoft scam

I received an e-mail stating that my e-mail address has won the sum of $500, 000.00 Pounds Sterling from the Microsoft International Lottery. For payment, I was to contact Mr. Erkkinem Michael at e-mail [protected]@w.cn with full name, contact address, telephone, age and occupation.

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Microsoft charges

I am being charged 4 times at 10.91 including the monthly rate of 21.84 the monthly rate is ok I am concerned with the other charges . I dont know why these charges on my credit card. Please let me know what these charges are for. you can contact me @ [protected] or email me @ [protected]@comcast.net Ther charges are on 3/11/2011 and 3/12/2011 and 3/17/2011. These charges are coming out of my credit card and i live on a budget so I really would like to find an answer as soon as possible.

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10:13 pm EDT
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Microsoft fraud

Today I was online banking and noticed a charge for 74.99 from XBBILL.XBCOMWAUS. I called the bank and since it is a pending charge they said it has to go though before they can do anything about it. So i did some online researching and found out that these charges come from XBOX. Well I dont own an xbox...so I called the company [protected]. I gave them my card number (already cancelled) and they pulled up an account set up in my name...identy theft is scary. The account showed two transactions one for the 74.99 and the other refunding the 74.99 charge! The woman said that they must have already noticed that it was fraud. So now it is a waiting game to see if the charges will post back to my account!

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6:29 pm EDT
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Microsoft unauthorized withdrawal from checking

There are 15 unauthorized withdrawals made from my checking account. Total taken - $374.85. I have not anything from this website. Please advise how I can get my money back.

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Microsoft charges

Microsoft*xb have allowed 15 charges againist my checking account as of 3/23/11. I am furious, anxious, disgusted, concerned etc... this is a disgrace! they told my husband and I on the phone that "they have the identification of the person who stole my debit card number" to do all these 15 transactions within 15minutes apart, that is, 1 per minute. how come this wasn't red flagged to begin with. whom ever stole my identity, how they got my number on the card, etc., is really bothering me. you have to identify yourself when buying most merchandise on line with your three digit # on the back of your visa/debit card - how this culprit knew this, I just don't know. today I filed a "fraud complaint" with the police, the bank are working on the case right now, hopefully, all my money will be credited to my checking account, we are talking nearly $400, and hopefully the police will indeed take it further and get the actual information from microsoft*xb so that my husband and I can actually and hopefully address the matter in the way it should be addressed. has this happened to anyone out there and if so what was the outcome?

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10:40 am EDT
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Microsoft unauthorized purchases

The day after our usual monthly automatic debit for Xbox live, three charges totalling $219.97 were charged on my card through same account. Had to cancel debit card, &all MS accounts frozen for 10 days till resolved. My first thought was Inside Job, due to timing & same problems in2007 by employees. Hope we get it back; do not like having to tie bank card to Live account. Can't MS robo-call to verify non-automatic purchases? Would save a lot of problems.

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Microsoft no mine

I just looked at my bank statement and noticed that there are 2 charges for an xbox live foro 81.18. The thing is we dont own an xbox. I am going to my bank today to decline these charges and want them to be redeposited into my account asap! I want some to contact me through email with a phone # of who I need to call once I report fraud to my bank with this. [protected]@aol.com

Thank you
Andrea

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nanadi
Sleepy Eye, US
Feb 26, 2012 5:44 pm EST

ONLY DID 1YR SUBSCRIPTION NOW HAVE 59.99 CHARGE ON CREDIT CARD.do not want to renew want 59.99 removed from dicover card

About Microsoft

Microsoft is a global technology company offering a wide range of software products, cloud services, and hardware. Key products include the Windows operating system, Office productivity suite, Azure cloud services, and Surface devices. They also provide gaming systems like Xbox and various business and consumer services.

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Microsoft Corporation is a global technology company that offers a wide range of software products, services, and devices. Its portfolio includes the Windows operating system, Office productivity suite, and cloud services through Azure. Microsoft also provides personal computing devices like the Surface series, as well as gaming products under the Xbox brand. In addition, the company delivers enterprise solutions, including server products, and has a presence in the professional networking space through LinkedIn. Microsoft aims to empower individuals and businesses with tools for productivity and innovation.
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Microsoft reviews first appeared on Complaints Board on Aug 8, 2006. The latest review Mixed Experience with Microsoft Technology Center was posted on Mar 23, 2024. The latest complaint prize was resolved on Jan 23, 2018. Microsoft has an average consumer rating of 2 stars from 2862 reviews. Microsoft has resolved 181 complaints.
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  1. Microsoft contacts

  2. Microsoft phone numbers
    +1 (425) 882-8080
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