Uhh, maybe contact them, as they suggest, to see what the issue is? No one here can do anything unless you provide name, address, phone number, credit card details.... and to do so would be ludicrous.
You will need to contact LBC Express or the company you purchased from for more information.
I can not believe how expensive all of the lotus Leggings cost now !! I signed up for a VIP account and I can't even find anything about it ! There is no way I can afford these ridiculous prices ! I really do you like the Lotus leggings but I refuse to pay that kind of money for leggings !
Nan Messer firstname.lastname@example.org