The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
membersareame.comdownload scam

T

Bought new ipod - required latest itunes download - googled "itunes download" - link at top of front page directed towards "latest itunes free download" at www.itunesdi.info. Entered site, looked official and proceeded with download, but first required to become member? Membership offers great download benefits - no apparent way to download "free" itunes without becoming a member - membership appears essential - thought this was an official itunes/apple link site, so proceeded with membership - opted for "best value" membership - 3years for £24, paid by credit card. Received user id and password and directed to "membersareame.com" site for download. Download failed before completing - discovered official free download from apple.com 30 minutes later, but too late! I have no idea what I have become a member of, or if there will be more fees/charges to pay. I can't see any way of cancelling membership or getting my money back. I feel totally ripped off and very vunerable to future risk. Don't know what to do ...

Responses

  • Bo
    bobtheman Aug 09, 2009

    So... you didn't think of going to Apple.com to download Apple's iTunes software for Apple's iPod?

    Wow... you were scammed big time. Always go with the most LOGICAL path first. That gay looking graphic at the top of the page didn't make you think "This looks nothing like something a cool company like Apple would use?" This site looks nothing like something Apple would create.

    Heck, even putting itunes.com into a browser gets you to the actual place.

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