The complaint has been investigated and
resolved to the customer's satisfactionResolved Mem2Day — Unauthorized billing
resolved to the customer's satisfaction
I went to my back statements on line and notice that there was a charged for something I didn't send or asked for our bank on 3-4-09 this company was trying to charge my cedit card account for $79.95. Upon research, I noticed $3.95 was taken out of my account also with the name MEM2Day and phone # [protected]. I had went to there web page to get more info but came blank.They did charge the $79.95 was shown as a pre-authorization on our account and didn't process until 3-05-09. It was shown with the name MEM2DAY and phone # [protected]
I was charged on my credit card $79.95. I called them told them what they had did without my consent. They told me write a letter stating what happened so I can get my refund so I did send in a letter. This was about a week in half ago here we r 3-24-09 no response. So when I called on 3-24-09 twice about the letter I had sent to them they couldn't help me at all. I talked to one lady Gladies for about 30 minutes or so and she didn't have a supervisor available of course and she couldn't help me. So I called again and spoke to lady name may She told me the same theres no supervisor for me to speak to and kept telling me I was out of the cancellation window. Even though I never signed up for anything.