Meijer
reviews and complaints

I have never waited 22 minutes, in line, on a Tuesday morning for sliced turkey breast...only 1 person working in that area...?poor choice for labor cost and schedule writers...walked away amidst all the uncomfortable beams, drywall and piles of leftover dust...thought I would try to get my blood oranges...none in site...there was a sign stating blood oranges and empty boxes...with no produce people around to ask any questions...My end all was going to get my Gurnsey whole milk...none...so disappointing ...
in times like these...with customer service so important, one would think to staff more for efficiency and care...to keep your customers.
We spend $600/month at Meijers and you have failed us...never again...going to Kroger.

Have tried on two occasions to fill my script and have been denied. I have been told it's not a legal script and treated as though I have written the script myself or stole it from somewhere because it's a controlled substance. The employees either don't know what they are doing, or are very rude and judgmental. Isn't it their line of work to be understanding and nonjudgmental? And how can a script be legal if I can drive down the street and get it filled at Rite Aid?

Just disappointed that the Maysville Road Meijer in Fort Wayne, IN seems to have "stopped" carrying the Gordo's Cheese Dip. I realize this is a miner thing on the grand scale, but we try to do ALL our shopping at Meijer, and now have to go across the street to WalMart to obtain the item : ( All in all we are very satisfied with the products, service and pricing we find at Meijer stores.

First off - I purchased a bulk size of ground beef and when I got home from the store I went to split it up to freeze it and they had surrounded old brown meat with fresh red! Never buy bulk ground beef from meijer in taylor!

I am on disability and only get out about once a month because it hurts to drive. So I took the meat back on 3/27/17 and the lady refunded me cash with no hassle ($14). I never carry cash - always use my debit card. So between rarely getting out and not used to having cash on me I hadn't spent it. After dropping my granddaughter off one night I remembered I had the cash and decided to get arby's. When I paid the lady she said immediately, "mam, I can't take this, it is fake." I had to think for a minute where I did a refund at and then remembered it was meijer and since I now keep receipts (Because of retail screw ups!) I still had the receipt. So, now I am inconvenienced that I have to make a special trip back up there. I finally got out 4/18/17 and took it and the receipt and at first a nice young gentleman was going to replace it. Then this crackhead looking woman butt her nose in and started acting like I was scamming! Over $10! I would like to have received more credit that if I was going to do this it would be for more than the gas it cost me to do it! She looked like a skank so my guess is she didn't trust me because she knows scams very well. She kept interfering to block the young man for correcting it until I finally told her I wasn't in the mood for her attitude - that I was the customer and had been inconvenienced over their failure! She continued to want to get the last word, antagonize me and fight with me! Over $10! And I had the proof that I received a refund. She should be fired with that attitude! Finally 2 guys came out insinuating they were management but almost as if they didn't want to claim they were because maybe they weren't. They immediately started acting like I was a criminal! That they would have to go back and view the tapes and call me! So at this point they had no respect how much I had been put out already. I suggested to them that they make a copy of the proof I had that I had gotten a refund from them and take my driver's license and then investigate it and if they find I am the one pulling a scam send the cops after me! It was $10! They wanted to cost me more than that in gas! They were complete rude #! Somonte and joe (Or joey or joel). Get this! That crackhead was in the back ground staring at me giving me dirty looks as if she was the judge and jury on this and convinced I was pulling a scam! I finally said something to her - "listen, you can stop standing back there trying to antagonize me because you are no longer involved in it!" these two "playing manager" did nothing to correct her behavior towards a customer! But had the nerve to tell me to "talk to them!" the whole experience was just lowlife behavior and the crappiest - worst customer service ever! Ghetto! No one should ever be treated that way as a customer! If I was going to pull a scam it wouldn't be with a $10 bill! Cost that much to bring the damn thing to them! They refused to take care of the customer! I asked for that lady's name and told them I was calling corporate. I know why people have to wear name badges! This somonte said he couldn't give me her name he had to protect her! Really? Then why are they wearing name badges! Just rude #! All they wanted to do was treat me like crap! Like I was the one pushing counterfeit after their store handed it out! I had show this to 3 other people in retail that take cash and they could tell it was counterfeit as soon as they touched it but their employees can't! I had never had this happen so I wasn't prepared to check money coming from a retail environment! I just wadded it up and put it in my purse where it sat since the 27th. The refused to take my driver's license and a copy of the refund transaction, give me my $10 that they cost me covering up bad meat and investigate it! Being complete rude # they wanted to put me out more! Tell me they have to investigate it and call me! Done doing business with meijer! Their employee screws up - someone that is supposed to be trained about counterfeit money and the customer is put out! You should never ever have to expect to receive fake money from a store! Don't they train their cashiers? My granddaughter works in retail and they are trained and have to check all $10's and up! If they take counterfeit they get fired! It gets taken from their paycheck! No tolerance! It's not like I had no proof of getting money from them! It's not like it was a $50 or $100! I could see it then! Treat a customer like crap over their $10 mistake! Or what? Did that cashier do it? Two other cashiers at that store new immediately that it was fake! So why didn't the one that gave it to me! They didn't take any information to investigate it! Nothing! They were fine ripping me off with their mistake!

I told them I was calling corporate and going to the police which I did! Corporate put the one # on the phone who now was saying he could only give me a gift card! So after calling corporate and having to drive to the police station - now costing me $10 and all that frustration - the # says he will give me a gift card! That was all they could do! Nice! I get a $10 cash refund that they screw up on and pass off counterfeit and I have to take a gift card! Having to spend $10 now back in a store I will never go to again!

So when I went back to get it, the crackhead looking woman and both of these "pretend managers" didn't come anywhere near me. The turned the "criminal" over to a cashier (Jeannette!) who they can all learn customer service from! She could tell it was fake! Another cashier came up and could tell it was fake! But their employee at the service desk gave it to a customer! So if I was a criminal and they had to protect that ghetto looking crackhead from me - why did they have a cashier take care of me? Bs! All they wanted to do was piss a customer off that they had done wrong! And they let these people deal with customers! I guarantee you the reason that crack head looking woman was treating me like a criminal is because she knows the trick! I am sure by looking at her that she is into all kinds of "questionable" behavior! But don't treat me like you act! I am not a thief and have never seen nor touched counterfeit ever! Funny she was so "untrusting!" then these "pretend managers" allowing her to antagonize me as they were talking to me - trying to piss me off more! That is why they didn't care about her behavior. They watched her keep talking back to me - having to get the last word and argue with a customer that their store screwed up with!

Watch meijers! If they hand you fake money they will not want to correct it! Their employees are allowed to get away with treating customers like ghetto trash!

I prefer kroger anyway! I never trusted meijer meat! I only go there because they are close and it hurts to drive. But that is fine! Back to kroger! I have never gotten rank meat from kroger! They literally covered brown ground beef with good pink meat! Don't but their bulk ground beef!

I never cared for meijer! Now I am done! That somonte, joe and that crackhead are the last straw!

If I was going to try to make money pushing off counterfeit I can guarantee you I won't be trying to do it on $10 bills! They cost me more than that in gas and time!

On april 10, 2017 my daughter and I went to cash out of an express lane at the meijer in east jackson, michigan. My 16 year old daughter proudly went to pay cashier with her tip money from her very first job at an ice cream parlor. My daughter had a lot of one dollar bills from the tips. The cashier actually said to her... Where did you get the one dollar bills from and should I even ask! At that time other customers commented on where the money came from... I was horrified. The cashier implied my daughter was a stripper prostitute publicly to other customers. I called and spoke to a manager who wouldn't give me his full name out of fear of a lawsuit. I believe the is verbal sexual harassment of a minor by a meijer employee. I demand she be fired. I will contact attorney and corporate headquarters. If they do not fire this criminal I am going with my attorney to lansing mi to the media to inform everyone that meijer employees people who verbally sexually harass female minors. Be prepared meijer. The lawsuit is on you to do the right thing and fire this individual. My daughter was so proud to pay for her bill at meijer just to be emotionally and psychologically scarred by one of your cashiers.

I went in yesterday and saw a Char Broil Grill, 3 burners, for sale with a tag on it marked $150.00. Today I came back to buy the grill. It now had no price tag on it. When I went to buy it, I was told it was now $249.00. I told the area manager that I should get the price that I saw on the item. She called a store manager, Josh, who said too bad. It was marked wrong. I told him I buy about $150.00 to $200.00 in groceries there every week. He said sorry, but he would not honor the price it was marked at. I told him he just lost a customer and that he should get his act together. Poor customer service. They did not seem to care. I went to Kroger then and bought their 4 burner Char Broil grill for $199.00. I will be shopping at Kroger in the future.

Roger and Linda Kriegbaum
521 Kitts Hill Court
Centerville, OH 45459

I am a mother of 3 teenagers and purchase at least $400 of food each week from Meijer. I am a big advocate of organics for my family and this is one reason that I shop at your Cascade location. I have always bragged how great your produce and organics selection is compared to D & W and Forest Hill Foods. Your greeters are very friendly and I like the concept of being able to purchase other needs I may have from electronics to toiletries etc. However, lately, I have been very disappointed in out of stocks. The last 5 times I have come to get my shopping done, I have to go to two grocery stores because you are out of so many items. I took pictures to show the store director but he was not in. I planned my week of food and wanted to prepare 3 days of food this evening and could not because you were out of so many items with empty shelves. You were out of organic romaine, cilantro, bags of lemons, avocados. I purchased a package of thyme and when I got home and opened it, it was spoiled. When I went to put my poblanos away, two had rot spots that were mush. The organic cucumbers only had a few in stock and were not good quality. I understand you will be out of things from time to time but it has been on a more consistent basis that I have experienced this lately. I want to continue to do my shopping with you but cannot be having to go to two grocery stores every time I shop. Thought you might want to know.

Went to to my neighborhood meijer to purchase an item in their ad for the two day sale...they don't even have the item advertised...sunny days bubble mower. Why are you advertising something that isn't even there and you can't order it online..I'm very upset as these were easter gifts. Do you just do this to get people in the store. I'm sure I'm not the only person looking for this product

Stopped on way home from work to get dinner because we have a new baby at home didn't want to cook bought a chicken, gravy, rolls, and dessert got home everyone sat down for dinner and our chicken was real raw blood in bottom of the container so I will have to return it today. So we only had potatoes and rolls for dinner the store is 25 minutes away. Very disappointed my children cried because they wanted chicken..usually not a complainer but the chicken was so gross I just wanted someone to know...

Just returned from the Westland MI, #68 Meijer store where I shopped for 20 minutes and waited in line for 50 minutes. The store wasn't even crowded, employees walking around talking and only 4 registers were open, excluding the self serve registers. I now remember why I shop at Kroger and will continue to do so. I may even try Walmart since I will never shop at Meijer again. Oh, and after standing in line for 30 minutes with 5 people behind me, an employee opened up a 5 th register and walked over and took the LAST person in line to her register ? She had just got there ! Unbelievable...
I felt so sorry for Caitlin the cashier who did a tremendous job under the circumstances.

I transferred my prescriptions over from Osco. I thought that I was going to get some sort of coupon reward for doing so as per the promotion last month. What I got was a coupon for $20. Off next shopping trip the pharmacist said it would be good when I returned the following month to get my refilled prescriptions. Today when I went to pick up my prescriptions I was told that the coupon was only good if I transferred in a new prescription not the ones I currently have, when I explained what I thought I was supposed to get based on what the last guy told me they told me that I earn points over months. I am rather confused and disappointed, after transferring my prescriptions over after many years at Osco I've basically earned nothing.

I purchased an angel food cake Saturday April 1, 2017. I gave it to the kids they didn't like it. I tried a piece today and I see why the kids didn't eat it. It was dry and crumbly on the outside . I didn't enjoy it at all. I had bought a angel food cake at Kroger the day before which the kids gobbled down and do god i. Your cake was vastly under par to Kroger's cake plus I spent a dollar more at meijet $3.99 for a cake I'm going to trash because I didn't like it . Thank you for your time .

My friend and I went to our local Meijer store, which we shop at nearly everyday. We were going to look for sketchers sandals. We entered the beauty entrance, and a customer service worker/manager, Mattie/Maddie was there. She immediately stopped and rolled her eyes at us. We continued to make our way to the shoe isle and she followed us. As we walked around the shoe department looking for the sketchers sandals, she approached another employee who was passing by. She stopped him and made it a point to clearly say, "I am so over them two couponers!" And progressed to ask the other employee, "aren't you tired of them coming in?" We didn't hear a response from him, and we ignored her and continued looking for our sandals we came to purchase. My friend and I do use coupons, we enjoy it, and it saves us money. Every time we have an issue with one scanning, needing a manager approval, or have a service desk issue; and Maddie is the one working or the one who is called, she immediately refuses our mishap and won't even hear our dilemma. So, we've learned to not even bother with it if she's working and have to come back at other times. She is very difficult to deal with; she eats while she deals with us, over talks us, rolls her eyes, and acts as if she really doesn't care and almost enjoys telling us no because she has the power to do so. Yesterday 3/29/17 I found some bandaids priced for a penny. I grabbed a few boxes and proceeded to check out. They rang up full price. I took a picture of the item and price tag and headed to the service desk. I asked the girl that was working, what happens if an item is marked differently than it rings up, she informed me that they sell it at the marked price. I told her they were marked a penny and she said she'd need a manager. Well, guess who?! Maddie. I explained to her the price issue, and she snatched the bandaid box and said, " oh no. We don't sell stuff for a penny. It's marked a penny so us employees know it's a discontinued item. We can't give them to you for a penny." From my experience other retailers, when items are discontinued or close out items, they are marked down, so they can make room for new inventory. Before I could even say anything, and start a sentence, she said "want me to call my manager? Don't believe me? I can call him?" She wasn't even worth the headache or argument, and I was already embarrassed with how degrading and belittling she was treating me in front of employees and other customers. I simply said no it's okay. Left my basket and went to find my friend. Disappointed and angered by Maddies lack of customer service and courtesy, my friend went to go get the basket with the bandaids and go find someone else and ask. Maddie refused her the bandaids, saying "no, them girls aren't getting them for a penny." But back to today. we found our sketcher sandals. They were $15 marked 25% off. Go to self check out, rang up $11.93 after tax, paid and a catalina printed. I got a pair and my friend got a pair. My friends $10 off you next purchase Meijer coupon printed, where as mine did not. My catalina machine was not plugged in. I asked the boy if he at self check if he could plug it up, in hopes it might register the last transaction and print, and it did not. I had to leave and pick my son up from school, so my friend said she'd go to the service desk and tell them. Maddie was there to "help". Once she heard what happened and what we were requesting, which was rightfully ours, she throws a fit saying "why would she do that? Why would she give us $10 for $11.93 sandals. That like only paying $1.93 for sandals". All while eating watermelon, on the floor, talking to my friend. But Yes, That's exactly what it is, Meijer has tags hanging stating if you buy a pair of men's, women's, or children's sketchers shoes, receive $10 off your next purchase. She refused the catalina and told another worker they needed to go clear the shelves and stop this from happening. This worker makes me feel as if everyone who works there talks about me. She makes me feel unwanted, I feel helpless when I deal with her, and I will avoid having to deal with her at most costs. She makes it as if I'm stealing or doing something wrong. I'm sorry I enjoy getting a good deal. You would think most costumers do. But she takes it to a whole other level. It's almost as if mine and my friends presence annoys her. We inconvenience her. Or somehow we are cheating Meijer and the deals posted. I don't know. But after today, it's my last straw. It's not fair for me to have to make multiple trips to make sure she isn't working or to come back at a better time so I can get something corrected. Even if she doesn't like me, that's fine, but she doesn't have to publically advertise her dislike for myself or "couponers". I don't cause her any harm. I don't bother her. I don't deserve to be treated the way she treats me or feel the way I feel after meeting with her. After today, I decided I needed to contact someone and inform them of how she treats customers.

Out of the 12 sticks, 9 had to be opened using a knife because they were completely sealed shut. Not convenient when you need something and don't have a knife handy. Would like to give it another go since I like the Meijer brand better than any of the name brand string and stick cheeses. Complimentary package would be nice for the inconvenience. Barcode is [protected]

I am very upset tonight, I had to transfer my 10 month old daughters medicine from walmart to meijer. Being told that I would only have to wait an hour. I then called after waiting an hour (which was fine with me) to get a very rude lady on the phone.. Who actually wanted to argue with me stating that she never got a call about a transfer. Then she asked her manager who I heard in the background.. If they had received a call. Which they did! So now here I sit, very pissed off because i've dealt with nothing but poor customer service but I also h e to wait yet another hour and have a very miserable baby because she hasn't been able to receive her medicine. I work full time and had no time to go straight to the pharmacy so it would have just been nice to deal with a better attitude. Thank you meijer pharmacy.. Not!

Inside the box of 12 fudge bars was a completely sealed empty wrapper. The markings on the box were:
NOV 12 17 SR/FV
362677 06:52
I do not live close to a Meijer but I always pick up up 4 boxes of these bars when I'm in the vicinity of a store within an hour of Fremont. I can email the picture, it is too large for me to attach to this page. For the benefit of your quality control, I wanted to make you aware of this. Thank you for this quality product.

There are a lot of us that are wondering whats going on with you weekly the last couple of week. Why are we only getting 1/2 of your ad and to see the rest of it, we have to go to Meijers.com. Even with the 2 day specials. So, not everybody has a computer or fancy phone to check the ad out. Why are you doing this ? Its kind of discrimation against these people. PLEASE go back to the full ad. Thank you, Mary A. Bruins [protected]@hotmail.com

I found little black bugs as we'll as what looked like white larvae in the noodles. I'm nit sure what kind of bug, but needless to say I was so glad I noticed them before I served it to mu family!... I love meijer brand food, because it saves on my families food budget. I really hope to hear from customer service so I can feel confident that this won't happen again.. Thank you for taking the time to hear me out.

I buy my black work pants at meijer because they usually fit pretty well and they are cute and usually on sale, but because they are poorly made, they rip, fray, and get holes easily, but since they are usually cheaper, I just buy more. Today, I went to Meijer to buy more, and they were on a rack that said "$10 or less." I picked out two pairs as well as a pair of leggings that were also on sale for $15. When I was ringing up my items at the self checkout, the pants that were supposed to be $10 or less rang up as $26 each. I told the young man working the area that they were on a rack for $10 or less and he said he couldn't change it and he had to call for assistance. I was already annoyed that they rang up as $26, and it was only made worse by having to wait on that. An older lady came over and tod me that they were in fact $26, and when I pointed out that the whole rack of these pants said "$10 or less, " she informed me that the whole area was marked incorrectly. Not only was it highly annoying and unprofessional, but it was also false advertising, which I'm pretty sure is illegal. From now on I'll be buying my work clothes from Target because these pants are too cheaply made to pay $26 and be lied to.

To Whom It May Concern,

On March 13, during my shopping experience at Meijer, I noticed a large special display in the end aisle that had Knorr Selects rice packages. The sign above was clearly marked 10 for 10. After double checking, I placed two in my cart.

As I checked my receipt after arriving home, I noticed that I was charged $1.89 each bringing the total to $3.78. I was mildly perturbed, as I had purchased them under the understanding they were on sale.

I shop almost exclusively at Meijer, and have always found your customer service above reproach...until today. I took my receipt to the customer service desk, and mentioned to the person my belief that I was overcharged. She informed me that even though the sign said 10 for $10, $1 each, the packages were indeed $1.89. She indicated that she knew what display I was referring to, and had seen the sign...she did not recognize the misleading nature of the display, even though I pointed out it clearly was marked $10 for $10, and refused to acknowledge Meijer's false advertising.

I am disappointed. Shopping at the Three Rivers & Coldwater Meijer stores have always been pleasant. Sigh.

I would appreciate it if you would honor the $1 cost & refund me $1.78. It's the principle.

Thank you for taking the time,
Michelle Brokaw