The complaint has been investigated and
resolved to the customer's satisfactionResolved meds Xtra.com — charged my debit received no product
resolved to the customer's satisfaction
I originally ordered a free trial of 60/caps, pay only shipping & handling. I received that order, no problem. Then before 30 days were up I had a charge of $89 charged to my debit card, for a claim that I had ordered a subscription to the product, evidently there was fine print, which between the on line notice and the voice message you get when you call this company one states within 21 days to cancel, phone message says within 24.
I sent a letter to the company to please cancel all and future orders. The kick is I haven't received this $89 bottle of capsules yet, it has been over a week. The first order I received within days of charge on my card.
I have called again, but only able to leave a message and of course they did call during my work hours and I was unable to call at work. I want this product shipped, so as I can follow their return policy to recoup the monies.
This is just another one of those on line companies, located somewhere no one knows and it is frustrating. I do realize I made the mistake of not reading the fine print, BUT I should receive this product. Otherwise, how will I be able to return.
Very angry and annoyed, I. as well as many other Americans, don't just have $89 floating around. These companies should be fined.