The complaint has been investigated and
resolved to the customer's satisfactionResolved Medicus/Golf Driver — Charging for items that were returned
resolved to the customer's satisfaction
I believe that this company is definitely a scam. The website is not clear. We purchased two (2) Medicus 460CC Dual-Hinge Drivers thinking that the price was $39.95 per club and no shipping charges. For some reason, I went on their website again to look up something and noticed that the club was $39.95 plus (3) additional payments. I called Medicus the next day to cancel one (1) of the clubs. Instead of cancelling the second club they kept that order and created another order. We finally received a package which contained four clubs, which we did not order. I called Medicus to find out how to handle the return. They said to just return it to sender which we did. The 1st package was sent out UPS and the package with four (4) clubs was sent out US Mail. There were charges on my charge card from the day I ordered on April 22, 2009 and they continued to charge our card until April 27. ($119.81) Today, I look at my charge card and was charged again. This company needs to be shut down. They will not refund my money and I have nothing for it. All clubs are in their possession. I am not working with my charge card company. Would highly recommend not doing business with them.