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Money not refunded
I ordered a book case from Mebelkart Order #[protected] and it was supposed to be delivered by 20th June 2016.
but I haven't received till today [protected]).
They had cancelled the order on 26th July 2016.
I had emailed them more than 4-5 times.
Initially they responded to my mails later they stopped giving response.
I even sent complaints several times but they did not give any response.
Housefull Wardrobe ordered but received duplicate
I had placed an order for 4 door HOUSEFUL WARDROBE from Mebelkart on 26th Jan 2016 and they delivered it to me on or after 25th Feb 2016 after calling them for more than 20 to 25 times.
Order Id: [protected]
When I opened the package, I came to know that it's not a HOUSEFUL BRAND WARDROBE and it was a Local manufacturer made wardrobe, which the supplier whom Mebelkart had placed the order had agreed that its not HOUSEFUL WARDROBE he also said that it's manufactured by him only.
When I raised this issue upon knowing Mebelkart people didn't respond for my complaint and whenever I called their customer care, everytime there was a new executive and I explained my problem to almost 20 to 25 people amongst the Mebelkart executives but I had not clear solution.
So, I have raised a dispute with my credit card bank saying that I have received a duplicate product, so now citi bank are also investigating the case. But, still Mebelkart are not responding.
I have received a mail from Mebelkart yesterday saying that they cannot refund my money without any reasons.
So, I would like to request you to take an immediate action against MEBELKART.
Is Mebelkart legit?
Mebelkart earns 87% level of Trustworthiness
Excellent Trust Notice: Mebelkart near-perfect at 87% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Mebelkart. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mebelkart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mebelkart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mebelkart.com you are considering visiting, which is associated with Mebelkart, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Mebelkart.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mebelkart.com may offer a niche product or service that is only of interest to a smaller audience.
- Mebelkart protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Mebelkart complaint handling
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Mebelkart contacts
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Mebelkart phone numbers+91 80 6797 8888+91 80 6797 8888Click up if you have successfully reached Mebelkart by calling +91 80 6797 8888 phone number 0 0 users reported that they have successfully reached Mebelkart by calling +91 80 6797 8888 phone number Click up if you have UNsuccessfully reached Mebelkart by calling +91 80 6797 8888 phone number 0 0 users reported that they have UNsuccessfully reached Mebelkart by calling +91 80 6797 8888 phone numberCustomer Care
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Mebelkart emailslegal@mebelkart.com75%Confidence score: 75%legal
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Mebelkart address1205, 12th Floor, New Delhi House, Barakhambha Road, New Delhi, 110001, India
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Mebelkart social media
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