The complaint has been investigated and
resolved to the customer's satisfactionResolved mclane posh medical spa — misinformation
resolved to the customer's satisfaction
signed contract with out full disclosure of procedure. My Cardioligst said I was not a canadiate at this time. Mr mClane assured me the day I signed that if I was not able to have surgery my money would be refunded. I canceled and he assured me that my account had been credited on 7-30-09 for $2000.00 that was a lie. I spoke with him again on 8-18-09 and he refused to honor refund because he felt my reports were good enough to proceed, I do not feel that decision should be his but my Doctors that have full knowledge of my previous history.He advised me that he was holding my deposit and maybe I could have the surgery later or spend it on something else. I am 69 yr old widow and do not have $2000.00 for him to hold for doing nothing. now I would be afraid seeing how he does business to have any dealings with him.