SUBMIT A COMPLAINT

McDonald's Locations in United States

Latest McDonald's Complaints & Reviews in United States

McDonald's verified

McDonalds 1339 Broad Street Bloomfield NJ 07003

Jay, the manager on duty, was extremely rude! Would not help me with my order, and told me he would call the...

McDonald's verified

Safety

Why would you let people in a store for take out when you offer drive up is beyond me.. Letting customers use...

McDonald's verified

Service — denied service

With Coronavirus, I understand shutting down your Dining Areas. BUT my husband and thousands of other Truckers are being Denied Service at your Drive Thru's because they are not in a vehicle! These Drivers are out there working their butts off for the American people & hauling YOUR loads to your Restuarants, but yet you REFUSE to feed them! Maybe they should stop hauling your loads! Called your Complaint Hotline and was told there is nothijng to be done & your NOT going to even try to fix this problem. Shane on you after all they do for you, so you can make millions!

McDonald's verified

Manager/Customer service

I ordered a hamburger happy meal so it came with cheese I asked if they can make it plain they brought it out...

McDonald's verified

Order could not be processed

Attempted to use the McDonalds app and my order could not be processed. Went to the Kaneohe location and attempted to order through the skip the line kiosk which took my order, but did not allow me to pay by credit card.

Please remedy these issues.

Upon getting home we noticed that we were also missing a 20 piece chicken nuggets that we paid for. Please do your best to rectify this situation.

McDonald's verified

Handicap parking

This McDonald's it's taking the two handicap parking spots they have and turned them into the waiting area...

McDonald's
McDonald's verified

health safety concerns

At approx. 6:45pm on 18 Feb 2020 I stopped at the McDonalds in Canon City. There was nobody in the drive thru...

McDonald's verified

No cherries & cream pies

This is the 3rd time i've tried to order these pies. They either don't have them or they r not...

McDonald's
McDonald's verified

Removed biscuit from the menu

This restaurant removed the country ham biscuit from the menu, it is the only breakfast sandwich I will buy...

McDonald's verified

about management

I just recently got "fired" but they made an employee tell me. They made excuses up about why they "didn't...

McDonald's verified

breakfast Mcgriddle

mc giddles purchased 1/26/20 @ 8:32 am at above store was hard?? Very disappointed, this has always been a...

McDonald's verified

drive thru wait time is beyond ridiculous

On 1/22/20 at 2135 I had arrived at the Mcdonalds located in Sulphur, Ok. I sat in line literally until 2153...

McDonald's verified

drink

I went through the drive through at lunch time on January 22, 2020 and purchased a drink. I went back to work...

McDonald's
McDonald's verified

drive up crew member not listening at 5:30 am & people turning wrong way out of drive up.

When placing an order at the drive up at 5:30 am the drive up crew member was not listening the first time...

McDonald's verified

lack of operating equipment to service customers

[protected] around 1:20 am ( Working 3rd shift this is the only location close with a 24 hr. drive thru)- I left my job to grab something to eat and was told at the drive thru that it was cash only - This is not the only time this has happened. I had gone one morning to pick something up for breakfast for my son before school around 5:30 am and was told the same thing at the Drive thru. There was also a time when I was told my card did not work and I had to cancel my order and went to a different McDonalds and my card worked just fine. I have complained in the past (about this location) and my name was added to a list to make my food again due to the order being messed up (Which I had never redeemed) I have gone and gotten Luke warm or even cold fries (Which McDonalds is known for) This location has only been opened for a year or less and having these problems. My family and I each at McDonalds at least 2 to 3 times a week due to the convenience of Fast Food. I am not a person who is trying to get free food as I stated earlier in my complaint. I am not a person who carries cash in this day and age. I hope this does get rectified for the future. I have actually spoken to several of my coworkers and they refuse to go to this location due to equipment being down or location being out of this or that. I hope this helps with this location for you customer service.

McDonald's verified

service/product

I went to Mc Donalds yesterday (inside visit) 1/9/2020 at about 8am. I purchased a sausage mc muffin with...

McDonald's verified

product not received

I went to McDonalds on Sat 12/28/19. After waiting 10 minutes to place my order, I ordered a small milkshake...

McDonald's
McDonald's verified

manager yelling at employees

I went in this morning for breakfast as usual and I witness the manager by the name of Carmen yelling at one...

McDonald's verified

[Resolved] food

Came thru drive thru and ordered 2 number 2s one was supposed to have no onions and both was add bacon and neither had bacon on them. We ordered no salt fries and they had salt. Both was suppose to have caramel frappes and they both was mocha. We was not giving a receipt and did not receive friendly service. We would like to have our meals replaced

  • Resolution Statement

    I have tried to call but no answer several times. I filed this complaint online.

McDonald's verified

unavailable items on menu

I have been going to this McDonald's for over 3 years and have made several complaints about their inability...