SUBMIT A COMPLAINT

McDonald's / Service

I am Lakshmana and went to Rochdale Mcdonalds on 17th Aug 2019

Here is the McDonalds Address: 6210 Rochdale Blvd, Regina, SK S4X 4K8, Phone: (306) 775-0256

There was an employee name Tawny working in the lobby. Actually, I sat between 1:00 PM and 2:45 PM.

When I am in the Lobby Tawny said to me, I can't sit here without ordering MacDonald's food. And I felt so disrespectful the way Tawny behaved with me.

I said I came to meet my friend Ruben and to have food in the McDonald's.

Later my friend came to the McDonalds' and had a chat with me around 45min. He Ordered Smoothie and I ordered Flurry.

This incident happened in the lobby on 17th Aug 2019 between the 1; 15 PM to 3:00 PM; you can watch in the camera and please take an action.

I and my friend disappointed with Tawny behavior.

It is so disgusting this kind of employees working here and don't know How to do customer service? I don't think the store manager doesn't give proper instructions to Tawny.

If the same incident happens, I will file a case in court.

I would like to escalate this issue with the senior management team, so in future, it doesn't happen to others. Managers should take disciplinary action and dismiss her for couple of months.

Ta
Aug 17, 2019

Post your comment