McDonald's
reviews and complaints

while getting breakfast at store #1980 we we gave order and were told the price was $13.01, which is what it usually is. After paying with a debit card and looking at the receipt we were charged $13.43. Told them when we picked up the order and were told the price on the receipt is what it costs. Wondering why the difference from ordering and paying.

At the pearl river, la location the "manager" has been consistently screaming and threatening to "snap" since we walked in right before 10:30. It's almost 11 now. Also there are several employees including the "manager" Autumn who are wearing their hair down and/or loose. Honestly the worst customer service and least sanitary. Also they did not acknowledge customers at the kiosk. She also just threw packages of cups on the floor after demanding her other employees to stop what they're doing and take some trash outside.

Went thru the drive thru paid which was quick pulled to 2nd window got my soda was told to move to reserve spot 2. Then set there for over 25 min while 4 employees ran around the parking lot with orders set thru at least 20 cars and was ask 4 times if thus order was mine the last time I told the guy that I had been waiting a while he asked me my order and went in and got it.

Fort wayne indiana goshen rd. No surprise that location keeps screwing up i use debit card everytime i go the its considered credit fraud when you charge people the full amout of what they ordered and you dont give them what they paid for does your company want to be know as low life thives or start doing something about that location so people get what they paid for its sad you guys are that hard up for cash

I am a frequent customer of your fastfood chain. Sometime this April 2019, me, my brother, sis-in-law, niece and cousin visited your store in CM Recto Clark after our jogging in the morning. We experience the poorest service you can imagine in a fastfood outlet. The drinks they serve does not have straw. So, I had to go to the counter again to ask for it. The person who is in the counter at that time was only writing as I later have known was also the manager of the branch, her name is Ms. Catherine Reposa. Instead of handing me a straw, she just point me to go to the attendant without looking at me. I went back to my seat after the attendant gave what I need. Then, they serve my pancake without the utensils, so I went back to the counter to complain. This really got to me as they were always like this in serving their customers. My brother ordered coffee and they serve it in a cold drinks cup without cover. This only shows how the manager/ supervisor poorly manages the store. It gives a bad impression not only to that branch but to the whole brand as well. This is just one of the many bad experience I have encountered in this branch.
We think employees were not trained well. The server needs to check the completeness of the utensils and the accuracy of the orders of every customer. The manager is incompetent and is setting a bad example to her subordinates giving the whole branch a bad image.

My family had ordered food from 1910 E Johnson Ave, Jonesboro, AR 72401 me and my daughter went to wait for our food and there was another customer playing loud vulgar music. Husband brought back food and the burgers were done wrong I went to get them fixed and it took them like 10 minutes to just fix two little cheeseburgers. my husband went to ask for a small container of pickles and he had to ask like four or five times before they would get them for him when he came back and sit down one of the coworkers said "I didn't think white people like pickles" which I thought was a little bit on the racist so my family and I just got up and left and my family and I will probably never go back.

I came in Today may 6 at McDonald's on dundalk ave at 2pm and the was a white girl on the register by the door and she was working very hard and trying to do the best she could. There was a black girl with a pony tail up front she was very rude and called the white girl dumb. I just think it's wrong that you let people treat other employees like that

Every single time I go there it's a problem either I don't get all my food.. they give me wrong food.. they have ppl working there that's nothing making the mc cafe drinks right... I was at the drive thru one day in it was a young girl had my sweet tea lid open lookin all over in my cup not to be funny are nothing but she was slobbering in I just told them I didn't want it ..I left in haven't been back... I always waste my money at that McDonalds

Went to the McDonald's on 1405 S Byrne Rd, Toledo, OH 43614
Ordered my food at 8:47PM had to to pull up which never works out for anyone but I order 2 2 for 5s and a quarter pounder meal 2 4 piece nuggets and 2 small fries so after sitting there and watching 20 cars go and get their food I finally decided I had to go in at 9:30PM and they still didn't have my order ready then they forgot my fries just crazy I had to wait over 40 minutes to get fast food and went through the drive- thru and then still had to go in it's just not right my email is [protected]@yahoo.com address is 948 National Toledo oh 43609 name is Brian Beaty

date: 30/04/2019 at 18:01
place: Mc Donalds Bagnolet, C. Cial Auchan Bel

My boyfriend and I made an order throught the automatic machine and we tried to paid with my Visa Debit Card but transaction was rejected so my boyfriend tried with his debit card, but again transaction was rejected. The machine message was "go to the cash register to paid your order" so we did. finally we paid the order in the "caisse" with my debit card (last four numbers 5014). Today we notice that we paid our order 3 times!
We would like to know what we can do to get our money back..

thanks

Today I would like to inform you about the morzella dippers and the straws so I went to Mcdonalds today and I was disappointed about the morzella dippers I was quiet disappointed about the inconvenience and when I drink the cardboard gets soggy and melts I would like it to be replaced back into the store again I hope you take this complaint in consideration as I was quiet disappointed with the situation thank you

I went to the McDonald's I noted above and was enjoying my meal . Half way through I bit into the 3 or / nd last bite and almost swallowed a carpenters nail a half inch long . I got sick and my tooth broke completely in half I am seriously so upset please make sure someone calls me ASAP in regards to this matter as I Am expecting compensation [protected]

Location: Hua Hin 6/4 Damnoen Kasem Road, Tambon Hua Hin, Amphoe Hua Hin, Chang Wat Prachuap Khiri Khan 77110

Date: 2019 April 29
Time: 0920
Bought a 175 Baht breakfast n came with no coffee sugar, no butter for the muffins, when asked for a small piece of butter, the thai lady replied I must pay extra money, fine, then I asked for toilet, she pointed me to a wrong direction n by the time I got there, the door was locked, went back to ask her for keys, she said no need but the door was locked and I couldn't hold on to my pee coz I am 62, oh my, I ended up not eating this used to be my most favourite M breakfast n went across the road n got in Burger King for way better service, cheaper price and a private toilet, feeling extremely disappointed

This employee is extremely rude and disrespectful I'm really disgusted in the way this purticular employee treats the paying customers of your franchise he stuffs up my order every time and I seem to get sick from the food I purchase I believe this particular employee maybe be contaminating my food I don't get sick any other time he has a vendetta against me I really think that his attitude towards the customer is un professional and I really do like McDonald's but this particular employee will be the reason why I don't spend money at maccas anymore I buy McDonald's every day sometimes more than once a day and so does my family and friends and in turn I will not only stop coming will I stop friends or anyone who makes the suggestion about going to McDonald's I will convince friends and family to go else where instead of To McDonald's i wouldn't like to do this but I feel like it's a health risk for my family and friends if I continue to come to this store and it's a shame because I have no vechicle and I can't just drive to another McDonald's as goodna McDonald's is my local store but I feel like I have wasted a lot of money on food that I pretty much threw away and this is a big stress on my well being as I don't like being sick and I don't like spending $20 or $30 on food that I have either threw away or vomited up this is a big thing for me to complain about this and send u this email as I don't do this I would usually just take the good with the bad but this is really becoming an issue for me sorry for the inconvenience and thank you I hope this matter can be rectified as this is probably an on going problem not only for me but for other paying customers that probably haven't said anything about this employee so I'm not only writing this for myself but for those who don't as I usually wouldn't Thank u for your time and hope u get back to me yours sincerely Les William Tripp

April 20, 2019, 11:40 pm, mcdonalds location grahamville rd ridgeland sc 29936. Ordered a quarter pounder deluxe. It's advertised with lettuce and tomato which is the reason I ordered it. Of course it was at the drive thru, after leaving the location oand getting back on the interstate I open the box and no tomato and the lettuce was wilted and brown I considered it unedible. I had to remove the lettuce in order to eat the sandwich. I could have just ordered a quarter pounder which would have been cheaper.
I was not provided with a receipt for my transaction.

Marshall taylor
[protected]@gmail.com

Worst customer service ever! McDonald's on telegraph by baumgartner is the absolute worst. Managers are the most disrespectful people. They roll their eyes at you, ignore you and talk about what they did last night with employees right in front of you. Apparently no one seems to care because several complaints have been made about this particular store and if you go in there today the same managers with the same attitudes will be working. I don't understand how these people are even allowed to work in customer service, smh. Horrible, horrible!

I had ordered 15 jr bacon cheesburgers. 4 large fries. 3 cokes. And ended up with 10 jr cheesbrugers 4 fired and 3 cokes after having paid supposedly 38 dollars for it. I had paid 20 on my card and 18 cash but never recieved the 15 bacon jr cheese burgers. But instead what i had originally mentioned and after ordering extra sauce on the side the employee said he had already included it but by the time i got home i realized non of the burgers had bacon. We were missing 5 and had no sauces as well.