McDonald's reviews and complaints 1
View all 2863 complaintsMcDonald's - poor behavior of staff and management and obviously untrained employees.
The last time I visited inside the 10975 State Bridge Rd. McDonald's location I was very disappointed in the way the management and staff were arguing. It was not very busy but they all seemed on edge. One employee was trying to figure out how to open the ice-machine to add ice. When I figured it out I showed the employee. She went back to get the ice and when she came back to fill the bin no one came to help her so I held the machine open for her so she could put the ice in. However, she only came with a small amount of ice so I am sure they went through this again shortly after. When I finally got my boys hamburgers I heard more arguing as I was leaving. I thought maybe this was an isolated incidence but recently have been reading on the Nextdoor site that this arguing is happening on a regular basis. Please have someone go and train these employees how the franchise is supposed to work.
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Ordered a fish sandwich and was told that now McDonald's only give you a half of cheese on it! Then cut your price since you are not providing the original way a fish sandwich from McDonald's is suppose to be served here in Phenix City, AL Your fast-foods and services are going down hill daily, I hope you survive this new generation of customers who won't just put up with anything thrown at them. Keep Up! or Get Out of The Business, really you have had your day. It's time for somethings new!