McDonald's Reviews & Complaints

Have a problem? Contact McDonald's customer service, submit your complaint, find closest location, or read guest reviews below.

McDonald's / service

Oct 17, 2019

Below is my original comment from 10/12/2019: I just returned home from Store number 22086 in Lynn MA. Once again, they left an item out of my order. An egg mcmuffin this time. I have had to return to this store on 2 other occasions to pick up items that were missing, I am not going back...

McDonald's / service

Oct 15, 2019

McDonald'sI went to McDonald's at Moorebank today and ordered McFlurry and large coke got to pick up in drive thru and the staff member leaned over and dropped the order all over me the coke opened up and all over my lap my upholstery and my mobile phone.i looked up and she was gone then another...

McDonald’s Florence, italy / facilities danger

Oct 14, 2019

McDonald’s Florence, italyA terrifying experience happened to me in a McDonald's restaurant. On Saturday October 12, 2019 I was in the restroom of your McDonald's at the Florence, Italy train station. I was in this bathroom with 2 other women when the pocket door to the washing area would not slide back open and we...

McDonald's / going to the back of the line

Oct 14, 2019

Today about 12:03, October 14th, I ordered a #3 large combo with a coke, so naturally the girl at the window entered a bacon quarter pounder and I was given the wrong price. When I got to the pay window, she said "Bacon quarter pounder?" and I said no. My order was corrected and my price...

McDonald's / employee and manager (fraud) identity theft

Oct 14, 2019

Well i was looking for a job and i went to mcdonald's for a walking interview, and i ask the manager is he still doing interview at this time?. He said OH NO! and the Staff manager said don't be rude just come at 2:30 or 3:00pm and this happens week ago (Oct. 2. 2019). So i came...

McDonald's / unethical behavior from a female staff in red tee seemed to be manager called apple

Oct 02, 2019

McDonald'sAt around 15:00 on 28-Sep-2019 Apple (I saw the name from her name tag) was servicing an old man and said, Do u have any xx card? The old man replied Yes I have. Apple raised up her voice, looked unfriendly and said, I asked u many times before and u did not give me any response, now u said...

McDonald's / service

Oct 01, 2019

Okay so I'm not the type to normally complain or write reviews, in fact this is the first time I've ever complained about service but when it happens constantly than I think something needs to get done. Being that said I'm pretty much a regular at this location. I go in every morning...

McDonald's / the whole picture: coffee served with only hot water/cold prepared food/bad customer service toward the public!

Sep 25, 2019

The other day, I went into McDonald's and ordered two hot coffee's and got two hot boiling water? No Coffee? I also ordered two hamburger meals with fries and got cold (uneatable) food? I spoke with the Manager of the McDonald's store that's inside the (3000) Walmart store at the Agincourt...

McDonald's / retarded security guard is smashing a napkin and following a stranger

Sep 24, 2019

Buying coffee, on main street, then the security guard is mentally retarded challenging a white guy, tall, fat, sort of, but not fat, starts touching my suitcase, and I was sitting there, having bought a coffee, last week, I moved to the other chair on the back of the restaurant, he...

McDonald's / burger

Sep 24, 2019

I normally wouldn't say anything but I can't help it. So this restaurant has an A 100 health score and the burger literally tasted like poop. I've aeten there before and didn't have a problem. That's really gross especially if you have a 100 health score. Only certain parts of it tasted...

McDonald's / cold rice

Sep 21, 2019

I want to complain your service crew named Joshua Ceda, in Mcdonalds Sta. Mesa. My Mom and my son took our lunch today around 11 am and we ordered 3 sets of 1 pc. chicken with fries and soft drinks. Cashier told me to wait 20 mins before they serve our orders and when my orders arrived I...

McDonald's / service

Sep 15, 2019

McDonald'sOrdered 20pcs chicken nuggets for my grandchildren after receiving my order I pulled ahead and checked my order, there was only one box of 10 so I pulled back around probably 3 to 4 minutes time and told the same young man that I had been shorted a box of nuggets not a big deal right. Do...

McDonald's / unwelcomed guest

Sep 15, 2019

I find that people are bringing their dogs in baby carriage or just walking in with them and ordering food to eat in. I find this to be a health related subject for those who have allergies to animals or not. Not sure what their policy is but they do not clean tables after the owner...

McDonald's / did not receive part of my order and also the fries were really cold

Sep 15, 2019

On 9/14/19 I went thru the drive thru at McDonald's #6521. It took a while but finally I got my order. When I opened the bag, I found out that I received 1 of my sandwiches but not the other 1. And the fries I ordered were really cold. I feel that since I ordered the 2 for $3 deal that I...

McDonald's / breakfast / lunch should be 9:00

Aug 31, 2019

Macdonald's breakfast all day allows people to sleep in and still get breakfast. Only problem I is many people start work at 6 or7:00. These people, myself included have a break around 9:00. We HADbreakfast and looking for something else. god forbid we come in before your predetermined...

McDonald's / incorrect order and cold food

Aug 31, 2019

McDonald'sHi there, I am extremely disappointed to inform you about my recent visit to McDonald's. I ordered 3 chicken big tastys fries and a coffee. I am shocked to say the food was in edible. Not only was it not what I ordered (I received 3 beef burgers instead of the chicken burgers) but it wa...

McDonald's / employee doesn't wear gloves when they make the order

Aug 30, 2019

To whom it may concern: This morning When I purchase my McGriddle the I notice that the lady that makes the order is not wearing gloves at all. I told the Jazmin, that is a HEALTH Issue, the lady that was making the other was doing something else before she was making the order. I don't...

McDonald's / crunchy chicken sandwich

Aug 29, 2019

Tuesday, July 9th we ordered a drive thru meal.I got the Quarter pounder meal combo, my wife ordered the Chicken bacon ranch combo, with poutine and a coke.Chicken grilled.When we got home, we found they got her sandwich wrong and gave her the CRUNCHY chicken instead.She started eating it...

McDonald's / employee begging for money and picking her nose in drive thru

Aug 27, 2019

I came thru drivethru and an employee with the nametag Savannah was trying to make me feel sorry for her to give her money and was picking her nose when she thought I wasnt looking this happened about 630 Monday August 26 2019. When I told yahida the manager she did nothing about it...

McDonald's / posted hours

Aug 25, 2019

McDonald'sAcording the web site this is a 24 store. That stoped 6 months ago now the start time is 5am. This is not true seams that its when they feel like opening. Please change the open to whenever or a question mark. This us the 3rd time in a month they failed to open on posted time. So i go the...

McDonald's / Food Handling

Aug 19, 2019

This is not the first time this has happened and not the only McDonald's either. There is a major problem with either the hand lotion used or girls using perfume and not properly washing their hands... I assume you are using some form of SCENTED hand wash /sanitation cleaner??? The scent...

McDonald's / My order made me and my family sick

Aug 18, 2019

I came over on the August 2 like always to collect my social security disablty check and ordered r food for me and my family and i ordered 2 sausage mcmuffins A big mack meal ( large size) 2 mocha c iced coffees A double quarter pounder Large fries And because this is from the corporate office...

McDonald's / Service

Aug 17, 2019

I am Lakshmana and went to Rochdale Mcdonalds on 17th Aug 2019 Here is the McDonalds Address: 6210 Rochdale Blvd, Regina, SK S4X 4K8, Phone: [protected] There was an employee name Tawny working in the lobby. Actually, I sat between 1:00 PM and 2:45 PM. When I am in the Lobby Tawny said...

McDonald's / Mc burger and combo deal

Aug 17, 2019

Horrible experience. I went to the Nugegoda McDonalds outlet of Sri Lanka. My burger was gritty like sand in the lettuce. When I told that there were sand in my meal, the manager arbitrarily took away my meal when I was trying to get a photograph of my meal. That was a terrible experience...

McDonald's / big mac

Aug 15, 2019

I ordered a big Mac meal they ended up giving me a mcdouble dressed like a Mac and the bun was hard and the fries they were cold. I'm not impressed with this at all, I got home and just had to throw it all out. This isn't the first time I've had problems with McDonalds.. I'm not impressed. Please help fix this problem as it was a waste of my money.

McDonald's / late order more than 3 hours now

Aug 15, 2019

I made an order at 4:11am and they said it will come in 90 minutes ... and now it is 7:15 am and the order doesn't came yet ... I called the customer service 3 times and every time they told me that they contact with the branch and the branch told them every time that the order is in hi...

McDonald's / customer service

Aug 11, 2019

This isnt my first time to this branch, as an investor in Sofia i visited macdonalds branch in vitosha boulevard and the service sucks! The staff are impolite plus they were making fun of me maybe cuz am an arab! They also made me wait for more than 20 min to get my order which was totally...

McDonald's / waiting in pick up line over 10 minutes

Aug 05, 2019

I stopped at this McDonalds on Sunday, August 4 and placed a small order in the drive thru window. When I got around to the pick up window, the car ahead of me had a very large order and instead of having them move to the parking space for drive thru customers with orders that take awhile...

McDonald's / drive thru order

Aug 03, 2019

I have lived close to this McDonalds for 17 plus years. Service at the drive thru can be hit or miss but this location is the least of the three evils that are the three McDonald's in this area that I frequent. Today was so exceptionally disappointing that I am compelled to leave feedback...

McDonald's / the guest service head manager of the store

Aug 03, 2019

McDonald'sFirst off this restaurant is the worst mc Donald's I've ever been to. It's pathetic that they can never get any orders correct and the rude service is rediculous. Today however tops the list. That manager should be fired. It's unacceptable that he be so rude and such an [censored] to anyone...

McDonald's / bad service

Aug 02, 2019

I waited 20m for someone to take my order although no customers were there. They cooked my meal like an afterthought because they were busy gossiping. Very unproffessional. Real disaster. I'm a Mc Donald custumor for 40 years, I can aspire you i wont go back to any Mc Donald in Turkey...

McDonald's Lansvale / 2 big mac meals and a double cheeseburger meal

Jul 31, 2019

McDonald's LansvaleThe big mac boxes were dirty, the big mac burgers were all over the place, the double cheeseburger was all over the place and wrapped upside down. There wasonly one person working at 4:20 am in the morning. As soon as we got our order, the lights were turned off. Its supposed to be 24 hr...

McDonald's / jahaira rodriguez, manager

Jul 30, 2019

My granddaughter Destiny Rivera is a pt employee. She was approached by Ms. Rodriguez, Manager on July 25 regarding a fake $20 bill in the cash drawer Destiny was assigned to. Mind you, the drawer already had cash in it. Ms. Rodriguez approached her and another employee stating that they...

McDonald's / everything

Jul 30, 2019

The Mcdonald's in Tazewell, Va is absolutely the worst in history. Breakfast is always cold and soaked with grease. Hash browns are cold, yet sopping with grease. Chicken biscuits have been fried so many times it's like eating a piece of leather. The employees have horrible attitudes and...

McDonald's / drive through service; person rude; incorrect coffee received; rude manager - heidi

Jul 30, 2019

I went through Drive today at around 10am and ordered supposedly a café latte, extra shot w/soy milk & 2xraw sugars. When it was time to pay, she charged me $7.90 and I thought this was not right cos I have been constantly ordering my coffee thru this drive thru branch & was being normally...

McDonald's / the cashier

Jul 29, 2019

The cashiers name was Destiny and her attitude was HORRIBLE!!! I asked for a extra small sweet tea and I waited for over 15 minutes and when I told her what I was waiting for she pretended like she didn't hear me. So when I went to tell the manager what I was waiting for she yelled " I...

McDonald's / quarter pounder with cheese

Jul 27, 2019

I stopped going to McDonald's because of the poor quality of the hamburger product. I don't expect a fancy burger. But do expect it to be eatable. I gave the quarter pounder a chance again today. Half the burger was not completely cooked. I'm done. Not trying to get sick eating a raw...

McDonald's / my order

Jul 27, 2019

I always run threw threw at mcdonalds on fridays, for my family. I ordered 2 quarter pounders with cheese no onion. 1 double cheese burger meal. And 2 happy meals. Boys. Not only when I get home the order is nothing nothing I ordered. The sandwich my son got it is happy meal wa...

McDonald's / female manager who name is tawana

Jul 24, 2019

I work very hard and on my lunch break i offten go to McDonald's for lunch but 1 day when i was on line she had security kick me out because in her evil head i am a, drug addict see pass very poor judgement on me and called me a, crack head i had witness her manu times being rude to...

McDonald's / drive thru customer service

Jul 22, 2019

McDonald'sJuly 22, 2017 at 1:56 pm Mer #627160 Store#7151 Like the car before me, I waited in drive thru lane #2 for about 7 minutes. After not getting any responses to my attempts to order, I decide to drive to the 1st window to order and pay. Hoping she would open the window to take my order and...

McDonald's / bad service and attitude

Jul 20, 2019

I am sitting here at the moment typing this (Saturday 20th 2019 @ 21:26). I got here and greeted the lady standing at the counter . She literally looked at me and walked away like I wasn't standing there. Then i also waited a good couple minutes to be served, the staff were doing their own...

McDonald's Taman Tan Sri Yaacob / masalah selalu aircon rosak!!!

Jul 19, 2019

Disini saya ingin meluahkan rasa kurang baik kerana mcdonald's tan sri yaacob selalu sangat mengalami masalah aircon rosak, jadi kami sebagai pelangan selalu sangat menikmati makan kami dengan kurang selesa dengan keadaan yang panas, mohon pihak manager dan rgm ambil tindakkan dengan...

McDonald's / food

Jul 18, 2019

This morning July 18, 2019 I ordered two bacon and egg muffins at the MacDonald's on Trunk road in Sault Ste Marie, Ontario. Both sandwiches were stale, crusty and cold. One had dirt on it, looked like it had been dropped on the floor and the other looked like it had been beaten up and...

McDonald's / oatmeal

Jul 18, 2019

I ordered an oatmeal for breakfast. I did not open it until I got to work. It was less than half full of oatmeal and there was no fruit. Also the large drink cups are a joke. The ice melts before I get to work 15 minutes away then I just have a watered down drink that I have to throw away...

McDonald's / wrong meal

Jul 16, 2019

I purchase meals from MacDonald in verulam durban. I order the spicy chicken mcdelux meal only to get a beef burger meal I didn't check the meal as I order 5 different meals and I didn't expect for them to give me the wrong meal. plus I don't eat beef it against my religion it really...

McDonald's / unsanitary and disgusting!!!

Jul 14, 2019

After ordering my food I went to the lady's room to wash my hands and what I saw was extremely disgusting. I saw a young female employee exit the smelly bathroom stall after using it and she walked right past me to exit the restroom without washing her hands! So I said to her "Aren't you...

McDonald's / drive through

Jul 13, 2019

I used Upton, birkenhead drive thru for a meal for my 4 yr old son and myself as a treat. Was asked to wait for my order (happy meal and chicken legend). After 30 mins of waiting I asked one of the staff who was passing to see where my order was, she said she would find out for me, but...

McDonald's / this franchise is nasty!

Jul 12, 2019

This place was horrible! This was the 2nd time in a week that I went to this store. The 1st time... I just gave the benefit of doubt that maybe they were short handed or something, but when I returned a couple of days later, it was like the garbage and trash had just piled up! Inside wa...

McDonald's / staff

Jul 12, 2019

My son went into your argyle street Glasgow tonight the person that served him said the £20 note my son was paying with was fake . He said he had to keep it or if he gave him it back he would need to call the police . My son called me and I told him to tell the person to call the police a...

McDonald's / about a gift card

Jul 11, 2019

On June 27, 2019, I went to the restaurant at the above location. My kind students had given me a gift card to your restaurants for 50 dollars. I went to the drive through because I was in a hurry and handed the girl the whole thing. I got only a large diet coke and asked the girl how much...

McDonald's / coworkers

Jul 10, 2019

My daughter works at the McDonald's and has had coworkers threaten physical harm on her. Also one of the coworkers got mad at a customer and he threatened to kill him he also threatened physical harm on my daughter. specifically to hit her in the head and punch her in the face. The...

McDonald's / mcchicken

Jul 02, 2019

McDonald'sOn 7/1/19 I entered the McDonald's on prince avenue, in Athens, ga ... I ordered three McChicken two with no mayo, a double cheeseburger, medium fries, a value fry, and three large teas ... To go... I received my order 25mins later and it was not busy.. I then proceeded to my home with my...

McDonald's / very dirty

Jul 01, 2019

McDonald'sI am very disappointed how dirty the Mc Donald's is there food is laying every where there is spilled drinks not cleaned up all over the floor there is full trash cans in every corner this supposed to be a place you can eat and not a trash stationed not to mention how unsanitary it i...

Greensburg, Indiana McDonald's / service

Jul 01, 2019

Once again I am complaining about Greensburg, IN location. I have no problem with day time. It is after 2:00 pm that the service goes down hill. Spead in drive thur is so slow. It doesn't stay moving. Not very friendly or your stuck at box without anyone talking to you. Next like last...

McDonald's / the staff, the unbelievable wait time, my order is never right.

Jun 30, 2019

The Johnson City, Tn. McDonalds's owned/operated by Jim Davis consistently makes mistakes and I am tired of it at this point. I have held my tongue for months. The wait time going through the drive thru is beyond ridiculous because they are always in there laughing and joking with one...

McDonald's / treatment from manager

Jun 25, 2019

Rude service from Manager Lewellyn. He refused to honour vouchers we received from the app. We asked for the reason as it was very unclear to us, he made condescending remarks to make us look silly in front of several customers. He did the same to my 12-year-old daughter. When I asked him...

McDonald's / service and product

Jun 24, 2019

Hasbrouck Heights McDonalds, is THE worst location of any "fast" food service. They are Sooooooooooo Sloooooooooooowwwwwwwwww. I complained last year. They have not improved AT ALL. You could die waiting on line inside or drive thru. They can't get a simple order of ONE LARGE DIET COKE...

McDonald's / about the employers and managers

Jun 24, 2019

McDonald'sI was in nesebar and i was happy when i saw Mcdonals but the thing were out of control in that store of Mcdonalds the things i asked for they didnt give so i told them call the menager or who is charg here they said to me that there is no menager or something like that.I said no way in...

McDonald's / poorly managed restaurant.

Jun 23, 2019

On June 22 we stopped to have a late lunch while traveling across the country. The staff seemed to have no idea what they were doing. We joined 10 customers who had apparently been waiting a while for ordered food. When the orders came up non of them where correct. Our order took 35...

McDonald's / customer service

Jun 22, 2019

McDonald'sOn the 22 June 2019 at 12.40pm I ordered a Fillet Fish medium meal with a fudge sundae. I paid for my order and moved to the counter awaiting my ticket order numer 160. I finally received my order and asked the customer service girl for a spoon. she ignored me and continued to serve other...