The complaint has been investigated and
resolved to the customer's satisfaction
Mavis Discount Tireleft stranded

I had a slow leak in my rear back tire. The tire was still under warranty so i took it to Mavis to get it looked at. I was planning to go away over the weekend, so while I was there I had an oil change also. I mentioned to the guy that I was going away, could he also check the tire pressure in all the tires and the brakes. the did the oil change and replaced the tire at a reasonable price. When I went to leave my truck would not drive. The engine would rev but not move foward, then when it did catch it would jerk foward then just rev again. The guy got in and just tried to put it in drive and reverse a few times then stated it seemed my transmission was blown. I was obviously extremely upset, he then proceeded to tell me that all they did was change the tire and the oil and that it was not their problem, that I should call the 800 number in the morning. All three of the grown men then proceeded to close the shop and leave me (a young woman) alone in the parking lot at 9pm at night. No one asked if i had a ride, needed the phone, nothing. Just turned off the lights and said make sure you lock your doors. I sat there for 30 mins waiting for a ride. When I tried to call the 800 number, a woman answered and when i got 2 sentences into explaining what had happened she interuptted me and said she couldnt help me "at all" and that i should call back later. She had a very nasty attitude and was really rude. She wouldnt even take a message, even though she was the receptionist. I am having my truck towed to another shop to find out exactly what they did. these people dont care about anyone and don't know what they are doing.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.