Mattress Firm — leggett and platt adjustable frame
Your company delivered a defective adjustable frame on August 22, 2019. After 2 weeks, the frame has no power, and the frame is stuck in a flat position. I have called Leggett and Platt several times, and was told a ticket was opened, and a servicemen would call to schedule service after the parts are delivered.
I am financing this product, and have not made my first payment .
Please have someone contact me ASAP, regarding the exchange for a new frame, and remote, not parts to replace a supposedly brand new frame.
Valerie Duncan RN
120 Kopsia Drive
Jupiter, Florida 33458
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