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1.7 508 Reviews
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Match.com complaints 493

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8:28 pm EST
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On 11/14/20, I paid for a $59.65 3-month subscription to only be able to view others who viewed my profile. The service activated. Upon signing back in the same day, Match.com requested phone number verification. This should have been requested prior to demanding payment as I do not give my number to scammers. I am locked out of the account and cannot even...

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5:09 pm EST
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Match.com What problems, you people are as bad as match.com

I have tried twice to add pics of household items like a nice piece of antique stepbsck cupboard, my collection of an American Indian painting, and Alaska Native artwork, Like a totem pole. This has happened in the past week, including today- 11-9-2020. The included photos are the ones they won't accept.

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1:47 pm EDT

Match.com Double Identity

Jane Allen from Madison, Wisconsin and Jane Clare from Madison, Wisconsin are the same person. Why can this be allowed? The first colored photo shows Jane Allen from Madison, Wisconsin when her age was in her 60's. The second black and white photo shows Jane Clare graduation photo from UW Madison went her age was in her early 20's. I have been told my other Match subscribers that Jane Allen will block her profile and use Jane Clare to view a person's profile, however the Jane Clare profile is also blocked from anyone's viewing.

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2:36 pm EDT

Match.com I’m complaining about charges being taken out of card

Wmv*match.com has been trying to charge my card for the last month I want this stopped you have been taking it out for this month

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11:00 am EDT
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Match.com Overpriced online dating website that offers no value

This overpriced online dating website is riddled with fake accounts, and I have yet to encounter a legitimate and authentic user.
I requested a refund, but will unfortunately be stuck paying two more months for a service that offers no value or benefit to me.
Perhaps lightening may strike now and then, but it certainly isn't worth gambling your hard earned money on.
Save your money, time and self-respect and avoid Match.com like the plague.

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10:52 am EDT
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Match.com Brent cayavec

I am Louise Vallese, formerly Louise Crespo, the gentleman that has been posting all of the comments online about me is an ex-boyfriend. For the past three years this man has been putting me through hell, I won't go into details because quite frankly there is too much to put on here. I will, however, defend myself and say that none of these accusations are true. He's created fake profiles pretending to be several different men and claims he's had interactions with me (none of which occurred) and then brings those accusations to light by posting them under my name on google. He is a mentally ill individual and since he can't get to me physically he takes to the internet to degrade and torment me emotionally. I have attached four pages of documents (all of which are a matter of public record) to prove that I am telling the truth when I say how sick he is. The first two pages is a protection order I was granted in April 2019 that states he is not allowed to come near me or my three children. This protection order, Case #19DV144 is for FIVE years. The second two pages, Case #19MA69, is a denied appeal from his lawyer when he was found GUILTY of Menacing by Stalking and Harassing me in May 2019, original Case #2017CRB1883. In that case he was sentenced to 3 days in jail, one month house arrest with ankle monitor, one year probation and ordered to undergo a psychiatric evaluation. Since there is no law protecting me from this man going online and writing whatever he wants about me, "Freedom of Speech" were the exact words of the police officer, I've had to stoop to this level and defend myself against these humiliating comments by making this post. For the past three years I've never written or posted any type of comment about this individual because I've moved on with my life. Brent, I feel sorry for you, I don't understand how your mind works and I never will because to truly understand you I'd also have to be mentally ill, and that I am not. I am a good person, a good daughter and a fantastic mother. Unless you want to meet me in court yet again in a civil case for Slander, Defamation of Character and Cyberstalking & Harassment I suggest you move on with your life and quit making false claims about me. I have moved on with my life and I forgive you for all the hateful things you've done to me, to hold a grudge and let you take up any space in my mind would mean that I still care and that couldn't be further from the truth. I pray that your obsession with me will end. I also pray you never do to another woman what you've done to me because no one deserves these kinds of embarrassing comments to be made about them and posted publicly. I know who I am as a woman and a mother and you'll never take that away from me. I wish you peace and contentment and that you no longer have to live in a world where the thought of me consumes your every action.

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10:16 am EDT
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Match.com I have no current paid subscription for

I got a bill from, (Www.Match.Com/Bill [protected] Gb), for $167.99 on the 24th of Marh 20230, and I do not know what it is for. I have no current paid subscription for Match.com.
I had been on before, as my picture was on the site, but no current membership. [protected]@icloud.com - password - Ineed1fuck
It is hard to remove it, so I have just taken off my picture and removed as much of my personal information as I could
I have been unemployed for 20 months and are flat broke, living off Government benefits.
I want this money to be returned and any information about me and my billing information removed.
Warren Gold
[protected]@ozemail.com. au
[protected]
Australia

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10:49 am EDT
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Match.com Subscription

Based on the other complaints, this same issue has persisted for years. I received an email offering a 7 day free trial to reactivate. On the first day I received hundreds of likes/messages but have not responded to any. The next day I receive a message that there is a problem with my account (match has blocked me?!) and to contact [protected]@support.match.com. When I tried resetting my password (even tho I was using the correct password) it said my account does not exist. I'm only concerned that my profile is still visible and of course it's been a day and haven't heard back. Extremely poor marketing and Operations. Never giving match another minute of my time.

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12:01 am EDT

Match.com blocked without explanation

I was a paying member at match.com for over ten years, then I was suddenly blocked, without explanation and without refund. i have found other males online with similar experiences but no females so i now wonder if there is gender discrimination taking place. I would be interested in joining a class action lawsuit if we can gather support for one...

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Frank T
, US
Jul 19, 2020 7:21 pm EDT

Over ten 10 years on the site is inordinate. That is very bad luck. I would have tried something different 9 years ago. The block may have been a blessing in disguise.

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J
6:25 am EDT
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Match.com logging into match.com

Hi there

I created and paid for an account last night Saturday 12th October .

I tried to log in to my account on Sunday 13th October at 9am using my mobile and tablet which failed to log in on both devices.

I am now unable to access the website via my mobile or my laptop. I have checked my internet settings I have full internet access on both devices,

On my laptop the error message "unable to load"

Error message on my mobile " you are a few seconds away from great singles" this message has appeared for a few hours now.

If there is a problem with access to your website I would like a full refund.

Please respond to my enquiry with a satisfactory solution ASAP.

[protected]@gmail.com

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10:37 am EDT

Match.com my account

My username is lovingman2255. I paid for 6 months subscriptions and my account was blocked after 3 days. They said there is a problem with my account and I should contact the support@match.com. I did but I got no respond whatsoever. Please I need you help me refund my money back. For the period of 3 days I spent on there, I can't find a single match because they're all robot

. They're scams please be careful.

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2:36 pm EDT

Match.com locked out of my account

I want to cancel my account. However I'm locked out. At one point I got in long enough to change my password but can't open anything else. The matches I am getting occasionally are totally inappropriate. I cannot access my account to search or look at my settings or anything. I would like a refund of my money and my account taken down.
My profile name is granny

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R
9:29 pm EDT

Match.com membership fee

they blocked me as soon as I paid for membership. They said they reserve the right to cancel with out a refund. it appears they have done this many times to other customers. There is nonviolation of policy and they do not have to prove there was any violation. I would
Like a refund. They sis not provide any service at all. They will not even communicate

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1:16 pm EDT

Match.com met wife on match.com 2012/lied/married/violent, abusive and incarcerated in last marriage twice for domestic violence

I am very angry that i met this woman on Match.com, she has made my life a living hell, now i have a restraining order and had to have her removed from my home. She is a violent drug addict, already moved onto her next victim and we arent even divorced yet. She didnt even tell me she was married and had a restraining order against her last husband. She abused me in every category, verbally, phyically, psychological mind games, financially, spiritually...did i leave anything out? She claimed to be a Christian. NOT!

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4:02 pm EDT

Match.com online dating

I would like to cancel my subscription to match.com
I signed up for one month, then followed the procedure to cancel. However, the website keeps telling me that it is being updated. This has happened every single time that I have tried to cancel and I have now been charged a further fee for a service that I do not want .
Please help me to cancel this subscription. I do feel that I ought to get my most recent payment returned, as it does feel like a bit of a con to not be able to cancel.

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9:01 pm EDT

Match.com you have me locked out of my account with no explanation

I have not been inappropriate on my account. I had not used it in a couple of years and thought that I would try to get back on to check out. Locked out. Please give a better explanation rather than
Dear dinelyria,
We received your inquiry requesting information about your Match account. Due to our privacy practices, we cannot disclose specifics about any Match account, including your own.
Please contact me with something other than the above. It looks like this is a common complaint that should be addressed. Please contact me. Thanks. Deb

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11:37 pm EDT

Match.com complaint forum

I question this forum. I know one of the gentlemen who is mentioned in a complaint and the complaint is maliciously driven. There is no truth and the accuser used and slandered him by name. I don't find this forum just at all. I am not saying that some don't have legitimate complaints, but what about the person who is being slandered. The information (false information) is there and remains there.

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7:51 pm EDT

Match.com amazon mistakenly cancelled my amazon card due to several unauthorized transaction. match.com should not have been deleted

An Amazon representative because Chase had noticed what they thought were bogus charges. being made on my debit card. In fact, they were correct in their assumptions. These charges were being made by some other dating sites that I had briefly checked out and their charges were not authorized. I desire to be reinstated on Match.com using another debit card. How do I go about it?

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1:52 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Samuel Kitchens attorney Texas and Jeanette Teckman Texas attorney were forced to settle a major lawsuit that openly discriminated against people. The Tinder Plus Pricing Discrimination Class Action Lawsuit is Kim v. Tinder Inc., et al., Case No. 2:18-cv-03093, in the U.S. District Court for the Central District of California. The Match Group owns Tinder...

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9:13 pm EDT
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Match.com blocking my account when I travel abroad

Match.com consistently blocks my access to my account when I travel outside the US by detecting the IP address of the Internet connection I use. They don't ever disclose this policy to a customer when he/she signs up for an account. I have tried to resolve the problem by calling and writing to them several times, and they say they can't do anything. It stinks because I travel a lot and they refuse to give me extra time on my subscription when they block my account. They should be fined for not disclosing this to their customers up front I think.

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About Match.com

Match.com is one of the most popular and successful online dating platforms in the world. It was founded in 1995 and has since helped millions of people find love and meaningful relationships. The platform is designed to connect people who are looking for serious relationships, casual dating, or just companionship.

One of the key features of Match.com is its advanced search algorithm, which allows users to search for potential matches based on a wide range of criteria, including age, location, interests, and more. This makes it easy for users to find people who share their values and interests, and who are compatible with their lifestyle.

Another great feature of Match.com is its user-friendly interface, which makes it easy for users to create a profile, upload photos, and start browsing potential matches. The platform also offers a range of communication tools, including messaging, chat, and video calls, which allow users to get to know each other better before meeting in person.

Match.com is also committed to ensuring the safety and security of its users. The platform has a strict verification process, which helps to prevent fake profiles and scams. It also offers a range of safety tips and advice to help users stay safe while using the platform.

Overall, Match.com is a reliable and effective online dating platform that has helped millions of people find love and meaningful relationships. With its advanced search algorithm, user-friendly interface, and commitment to safety and security, it is a great choice for anyone looking to find love online.

Match.com Customer Reviews Overview

Match.com is a popular online dating platform that has been around since 1995. It has a large user base of over 25 million members, making it one of the largest dating sites in the world. The site is known for its user-friendly interface and advanced search features, which allow users to find compatible matches based on their preferences.

One of the most significant advantages of Match.com is its extensive user base. With millions of members from all over the world, users have a higher chance of finding a compatible match. The site also offers a variety of communication tools, including email, instant messaging, and video chat, making it easy for users to connect with each other.

Another positive aspect of Match.com is its advanced search features. Users can search for potential matches based on a variety of criteria, including age, location, interests, and more. This makes it easier for users to find someone who shares their interests and values.

Match.com also offers a mobile app, which allows users to access the site on the go. The app is available for both iOS and Android devices and offers all the same features as the desktop version.

Overall, Match.com is a reliable and user-friendly dating site that offers a variety of features to help users find compatible matches. With its large user base and advanced search features, it is an excellent choice for anyone looking to find love online.

Overview of Match.com complaint handling

Match.com reviews first appeared on Complaints Board on Nov 6, 2006. The latest review I may be a little biased here, but match.com did the was posted on Mar 31, 2024. The latest complaint Membership suddenly terminated without notice or reason was resolved on Apr 25, 2023. Match.com has an average consumer rating of 2 stars from 508 reviews. Match.com has resolved 91 complaints.
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  1. Match.com contacts

  2. Match.com phone numbers
    +1 (214) 576-9388
    +1 (214) 576-9388
    Click up if you have successfully reached Match.com by calling +1 (214) 576-9388 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-9388 phone number Click up if you have UNsuccessfully reached Match.com by calling +1 (214) 576-9388 phone number 3 3 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-9388 phone number
    +1 (214) 576-9321
    +1 (214) 576-9321
    Click up if you have successfully reached Match.com by calling +1 (214) 576-9321 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-9321 phone number Click up if you have UNsuccessfully reached Match.com by calling +1 (214) 576-9321 phone number 0 0 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-9321 phone number
    Customer Service
    +1 (214) 576-9326
    +1 (214) 576-9326
    Click up if you have successfully reached Match.com by calling +1 (214) 576-9326 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-9326 phone number Click up if you have UNsuccessfully reached Match.com by calling +1 (214) 576-9326 phone number 0 0 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-9326 phone number
    Customer Service
    +1 (214) 576-9514
    +1 (214) 576-9514
    Click up if you have successfully reached Match.com by calling +1 (214) 576-9514 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-9514 phone number Click up if you have UNsuccessfully reached Match.com by calling +1 (214) 576-9514 phone number 0 0 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-9514 phone number
    Advisory Services
    +1 (214) 576-3269
    +1 (214) 576-3269
    Click up if you have successfully reached Match.com by calling +1 (214) 576-3269 phone number 0 0 users reported that they have successfully reached Match.com by calling +1 (214) 576-3269 phone number Click up if you have UNsuccessfully reached Match.com by calling +1 (214) 576-3269 phone number 0 0 users reported that they have UNsuccessfully reached Match.com by calling +1 (214) 576-3269 phone number
    More phone numbers
  3. Match.com emails
  4. Match.com address
    8300 Douglas Ave STE 800, Dallas, Texas, 75225-5826, United States
  5. Match.com social media
Match.com Category
Match.com is related to the Dating Services category.

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