SUBMIT A COMPLAINT

MasseurFinder.commy ad

Review updated:

Hello, my name is Thomas

My account has been deactivated just because i made a mistake using a file of the picture of my credit card and I just used another to pay the bill . It was just a mistake . in any case both of the cards are mine . Can you tell me how do I informe you about this situation ? it was also totally involuntary on my part . so it was just an error. I hope we can resolve this issue . Thanks for your help

To
Sep 03, 2019
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Comments

  • Da
      Sep 04, 2019

    I haven’t been able to even login since I deactivated my account because I am traveling for two months but I am still being charged.Maybe they are shutting down

    0 Votes
  • Ad
      Sep 05, 2019

    @Danny N. I hope they are shutting down! It used to be a great site with great customer services. Now there is no customer service of any kind. Since backpage closed down all the prostitutes registered on MF ruining the reputation of the site. Ruining my reputation being on MF. I don't mind that they suspended my account. What bothers me is their stupidity, but hopefully they will close down soon!

    0 Votes
  • Ad
      Sep 05, 2019

    Hello, My name is Adam. I have been using masseurfinder.com for several years. I believe since 2014. I had over 300positive reviews which has been removed from my profile and only left 5 but that's okay I can get over that. I went for vacation recently so I ended my subscription. When I got home I found out my credit card was used by someone else and I had to get a new card. Masseurfinder had that card on file. In order to re -start my subscription I had to add my new card to their system. I provided the card information but they requested a picture of the card for proof. I took a picture with my iphone, sent it to my computer and tried to attach the picture and uploaded to their system. Some reason I could not upload the picture. I got an error message saying file format not accepted. I tried to use another card, another picture. Did not work. Then I realized that Iphones don't take pictures in JPEG format anymore, so I took a screenshot of the picture I took. It solved the issue and I was able to upload the picture. My subscription was good again, but a few hours later they suspended my account. I had no idea why. Then I read a complaint here. The person who left the complaint ( Thomas) had the same issue the same day I had it because he uploaded the wrong file by mistake. In my case: I filled out the bank card information but I attached a picture of the other card. Now they have 2 cards on file, both card on my name but I mixed up the pictures. Because of this mistake they suspended my account. They don't have any kind of customer service anymore. Which is ridiculous. I can't login. I can't find my ad in search but I can open my profile through an old link I shared with someone in the past. So my profile is still exist. They took my $188 but it does not appear in their search. I am not sure if anyone from masseurfinder will ever read this but I still wanted to post it.

    0 Votes
  • Zb
      Sep 13, 2019

    Hey man they did the same damn thing to me

    -1 Votes
  • Zb
      Sep 13, 2019

    We love need to create a new massuerfinder and charge less and make it a Swiss company and bring back the old massuerfinder.$$$

    -1 Votes
  • Zb
      Sep 15, 2019

    I’m having them investigated by fox 2 news they did the same thing to me I’m
    Going to make them put customer service back and we should sue them. I’m sure with 20 of us we could get a lawyer to take a case and spin it

    Email me [protected]@icloud.com

    0 Votes

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