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1.4 87 Reviews

MasseurFinder.com Complaints Summary

8 Resolved
76 Unresolved
Our verdict: With MasseurFinder.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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MasseurFinder.com reviews & complaints 87

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Newest MasseurFinder.com reviews & complaints

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8:06 pm EST

MasseurFinder.com massage

I made an appointment with one of your advertisers for a mobile massage . His name is Tim, he is from Illinois but is visiting in Dallas. He showed up at my hotel without a table and he looked " messed up". He was very hype and was not speaking clearly . He told me to take my clothes off and lay on the couch, I said I would prefer to leave my pants on and he got upset. I had already oaid him so I asked him to just please do the uppwe back and he said OK. I laid down on the couch and he actually got on top of me and tried to pull my pants down! I asked him to go and he proceeded to very slowly get his things together. He finally left as he was calling me names and threatening me! He is still sending me threatening messages via Facebook messenger and my cell phone. Please make him stop. I am concerned for my safety! Thank you for your help.

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LuvAL
, US
Jan 12, 2020 1:12 am EST

Not only are the clients on this site sleazy scumbags & predators but so are the escorts AKA "masseurs" & the site itself is a pimp service. This site seriously needs to be shutdown.

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2:27 pm EST
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MasseurFinder.com my account was suspended

My account was suspended and I'm completely lost for words why? I did nothing wrong and said nothing wrong or anything wrong in reference to the guidelines. I habe used and been on this site and used massuerfinder for work for a while now. And yet I got suspended for no reason. Can someone please help me understand this? I would be greatly appreciative! Thanks

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12:42 pm EST
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MasseurFinder.com photo scanning software

This site uses some kind of photo scanning service from Google. It's pretty buggy. I uploaded photos that show my face and then the software rejects it because it says that it can't see my face. I wrote to support and they said Google is the best service out there right now. They said the problem was probably because my face was cut off or in shadows. I was able to upload photos that had brighter light but it's still really frustrating that it rejects pics that I want to use just because it can't make out my eyes or whatever...

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5:27 pm EDT

MasseurFinder.com massage

My account has been recently suspended, I would like to immediately dispute the suspension on my account. My account is under the name cozy healing. It's not fear that my account has been deactivated and highly unjust, I'm nothing but professional and kind to all my massage clients. Something isn't correct and I want to get to the bottom of this, please and thank you.

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8:04 pm EDT
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MasseurFinder.com Credit card problems

I heard about this site from a friend whose also a massage therapist. He says he gets a lot of referrals from there. I signed up last week using my rooommate's credit card. But right after I registered for the account I got an email saying that I couldn't use another persons card to pay for the service. I tried again with the same card and they cancelled the subscription and refunded the amount. I don't understand why I have to use a card with my own name on it. My credit isn't good enough to get a card. Its not fair to assume that everyone has a card in their own name

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8:18 am EDT

MasseurFinder.com advertiser policy/customer service

After having been a professional and licensed advertiser utilizing this company's website for years, my account was suspended and there is no one with which to discuss the issue. There has been a progression over the last year or so with regards to a lack of support for advertisers. Whatever automated program the site is using to police its users is inadequate and/or absolutely improper in its oversight of posted ads. Human interaction is non-existent and in the least should be minimal if an advertiser pays $100 per month for the service. The company needs to reevaluate what is and isn't acceptable content in ads by its 'automated filter'. I would NOT recommend using this service to anyone...stay clear of this money-grabbing, automated company.

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8:48 pm EDT
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MasseurFinder.com fraudulent advertising - criminal activity

Los angeles joint regional intelligence center
12440 imperial hwy, fl 7th
Norwalk, california 90650

Submitted via the online lead portal

September 23, 2019
Re: complaint against masseurfinder.com/ intrepid web services llc

Dear investigator/ special agent in charge:

Pursuant to h.r. 1865, I am writing to notify you of suspected criminal activity involving intrepid web services llc. as a citizen, I deeply feel that it is my civic responsibility to register a criminal complaint against intrepid web services llc and all of its active members as many other citizens' safety and health may be at imminent risk in the u.s. and abroad.

You will see through the course of this letter that state and federal laws are being violated, enforcement actions need to be initiated and enforced against intrepid web services llc, operator of masseurfinder.com

my ongoing frustration with the website, masseurfinder.com operated by intrepid web services llc, has propelled me to put in this complaint. after clicking on a few profiles, the website, masseurfinder.com turned out to be an online advertising conduit or online brothel for gay erotic services and a prime example of male prostitutes masquerading as masseurs, advertising semi - professional massage experiences bundled into advertising erotic massage and escort services implicitly or overtly.in recent years, there was a sudden surge in advertisers who migrated to masseurfinder.com, especially after the shutdown of web sites like, rentboy.com, backpage.com and craigslist.org escort ads. moreover, some of the advertisers are underage and engage in said services described above.

I have contacted many of the site's advertisers about their services and many of them are turned out be escorts who are trying to cover up the true nature of their services and currently being provided advertising space relating to those services. once approached, some advertisers upsale their services and demand exorbitant prices other than amounts of money is much more reasonable for services advertised.

Although masseurfinder.com states it is a professional massage service conduit; none of the masseurs I have visited were able to produce neither valid a massage certification nor a valid, state-issued massage license. masseurfinder.com has been trying to cover up loopholes by lies and covert criminal activity by posting misleading statements.

In most states, advertising and performing massage therapy services is a felony without a state-issued massage license. this business operation is inimical to other legitimate businesses that are properly certified and licensed. they not only bypass the requirements of thorough background and licensing checks but they allow its members to promote erotic and escort services. masseurfinder.com's advertisers hide their identity by masking their real name and often changing their phone number to avoid law enforcement follow up actions; as a result there are no intake forms or any understanding of contraindications.

I hereby demand that intrepid web services llc and all of its members to be thoroughly investigated to the full extent of the law set forth in h.r.1865. the law establishes enhanced penalties — a fine, a prison term of up to 25 years, or both — for a person who commits the offense in one of the following aggravating circumstances: (1) promotes or facilitates the prostitution of five or more persons, or (2) acts with reckless disregard that such conduct contributes to sex trafficking. moreover, h.r. 1865 establishes a new federal crime for anyone who "owns, manages, or operates an interactive computer service with the intent to promote or facilitate the prostitution of another person. (sec. 6) of h. r 1865 states that a state may file a federal civil action to enforce federal sex trafficking violations. (sec. 7) this section states that this bill does not limit federal or state civil actions or criminal prosecutions that are not preempted by section 230 of the communications act of 1934.

In conclusion, I am confident to state that intrepid web services llc and all of its operators, cronies are functioning as criminal traffickers and we need to demand accountability.

Thank you in advance for your thorough investigation of this matter. if you have any questions at all, please feel free to contact me via the address provided in the attached complaint form.
I will be posting this letter on relevant complaint boards to help those who have been victims of misleading and fraudulent advertising practices encountered on masseurfinder.com.
Cc. intrepid web services llc

c/o michael jay stern - legal counsel for intrepid web services llc @ stern law practice, 137 n larchmont blvd # 202, los angeles, ca 90004

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Update by W32C
Oct 18, 2019 8:44 am EDT

I think you are missing the point. There might be some legitimate advertisers but my frustration stems from overwhelmingly from bad experiences coming from unqualified service providers who are on the web site for all the wrong reasons.

According to the law passed recently if law enforcement is to gain evidence about ANY illegal activity (this could include advertising without a verifiable massage license- which is a felony is most states) the website owner and operator (in this case Leif B. Strickland) will be subject to prosecution, and if convicted up, to 25 years in prison.

Although Masseurfinder.com does not seem to be concerned about the regulatory environment at this time (only eliminating Customer Service), sooner or later they will be forced to shut down just like other website referenced in my letter.

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Bryan4massage
, US
Oct 17, 2019 5:58 pm EDT

The statement that you make is not true about all the people who post ads for massage services on this sight. My partner and myself advertised on this sight providing Tandem Massage services. We are both Holistic Health Providers Certified in Massage therapy & bodywork. Both of us have Credited with CAMTC.

So yeah you living in LA may have several people posting on the site posing as massage therapist, but certainly not all.

Before you visit one or two and call it a day check other cities and the effect that you may have on others that also use this site to advertise, yeah the number of prostitutes have probably jumped up on the site since these other sites where shut down. And I agree that sucks.

I am having issues with masseur finder myself as they just charged my card and less than 12 hours later they have a policy change for their site specifically targeting the couples that offer Tandem Massage Specifically on their site, even though it is one of the boxes that you can check on the list of modalities. With the changes I can only refer to my partner that I work with as long as they have an account on the site as well. We have only advertised on the site for the last 3-4 months, but it was working for us and it doubled the number of clients. But they shut my ad off this morning after charging my card October 14th at 2:00am... So yeah We are pissed off.
They could have asked that we pay for two advertisers on the site, and let us keep our ad up. And I am sure other couples that offered the Tandem Service around the country may be happy to do the same. But that option was not given, but the option to comply to the new regulations sent out on Monday October 14th at 2:12 pm, effective emediatly startin wednesday October 16. With stipulations on what we can't say in our ad.

Any way I still don't want the site to be shut down. But when you do find underage advertisers on the site you should report them definitely. And send a message to masseur finder to see if they can be regulated better..

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4:41 pm EDT
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MasseurFinder.com my account was suspended

Hello, My name is Adam. I have been using masseurfinder.com for several years. I believe since 2014. I had over 300positive reviews which has been removed from my profile and only left 5 but that's okay I can get over that. I went for vacation recently so I ended my subscription. When I got home I found out my credit card was used by someone else and I had to get a new card. Masseurfinder had that card on file. In order to re -start my subscription I had to add my new card to their system. I provided the card information but they requested a picture of the card for proof. I took a picture with my iphone, sent it to my computer and tried to attach the picture and uploaded to their system. Some reason I could not upload the picture. I got an error message saying file format not accepted. I tried to use another card, another picture. Did not work. Then I realized that Iphones don't take pictures in JPEG format anymore, so I took a screenshot of the picture I took. It solved the issue and I was able to upload the picture. My subscription was good again, but a few hours later they suspended my account. I had no idea why. Then I read a complaint here. The person who left the complaint ( Thomas) had the same issue the same day I had it because he uploaded the wrong file by mistake. In my case: I filled out the bank card information but I attached a picture of the other card. Now they have 2 cards on file, both card on my name but I mixed up the pictures. Because of this mistake they suspended my account. They don't have any kind of customer service anymore. Which is ridiculous. I can't login. I can't find my ad in search but I can open my profile through an old link I shared with someone in the past. So my profile is still exist. They took my $188 but it does not appear in their search. I am not sure if anyone from masseurfinder will ever read this but I still wanted to post it.

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Zbrown9595
, US
Sep 15, 2019 10:21 pm EDT
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Adam I’m having them investigated by fox 2 news they did the same thing to me I’m
Going to make them put customer service back and we should sue them. I’m sure with 20 of us we could get a lawyer to take a case and spin it

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4:28 pm EDT
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MasseurFinder.com - my ad

Hello, my name is Thomas My account has been deactivated just because i made a mistake using a file of the picture of my credit card and I just used another to pay the bill . It was just a mistake . in any case both of the cards are mine . Can you tell me how do I informe you about this situation ? it was also totally involuntary on my part . so it was just an error. I hope we can resolve this issue . Thanks for your help

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8:02 am EDT

MasseurFinder.com suspending accounts

My friend had an ad up for massage. The links to the phone and text were not working correctly. An incomplete number was coming up and did not work. I recommended he add a message that the links weren't working and add his information. His account was suspended. I did not know this was s violation of your website. Would like to talk to someone to see if this can be fixed . He is s great massage therapist. His name is Andres Carbajal . Email relax [protected]@yahoo.com

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3:08 pm EDT
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MasseurFinder.com - account suspended

Hi, my account has been suspended for no understandable reason, and all my busssines depends on this website... I inquire support service as I am sure it is a mistake, to short it out and keep working here. The account was canceled when I made sure in respecting the rules of the website and each one of the steps. I have been charged too. Please email [protected]@hotmail.com

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10:16 am EDT
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MasseurFinder.com Bad customer Service. Advertising. Charging my card wrong.

Hi.
My name is Jeferson. My add has been suspended this week for no understandable reason. I opened an GOLD account with masseur finder on Aug 02 and got charged in My Visa Debt card $188.88, everything was doing great, but I haven't received many clients so about two weeks later I decided to upgrade my account to PLATINUM plus update to charge in my American Express, I did that, I got charged plus $168.15 on Aug 13. They charged me in 11 days total $357.03, while their biggest Plan PLATINUM is $277.77. I got blocked in the next day and couldn't do nothing, there's no technical phone or customer service support by email, nothing, just a voice secretary to record a message. How can I get charged in 15 days more than the biggest plan? Why did they charge my American Express if I can use they're website or platform?
Why a company has no contact phone number to give attention to their clients? This is very weird and sounds nothing professional.
There is no customer service yet they charge 100 per month for an ad. They keep changing their rules like they're bipolar.
They use an analytic service for monitoring ads as they are being submitted. One time my ad will be accepted and then a few days later it will say my ad has been rejected due to not being compliant with their rules but won't tell me why its been rejected. I change the ad being very careful with the words I use and it gets rejected again. I keep deleting portions of the text (unknowing whats causing the rejection) but with no luck it's still rejected.

My phone is [protected]
My email: [protected]@gmail.com

I want my money back since I didn't have a proper service and couldn't use the platform.
I have a lot of Masseurs, Therapist friends and I won't recommend this site. It's a scam to steal money. They simply don't care of clients..

Attached photos of my credit card and bank account proving the amounts that I got charged.

I'm already using other websites, so helpful, easy to use, easy to contact, beautiful layout and design.

Thank you so much for your help

Kind Regards

Jeferson

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5:52 am EDT
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MasseurFinder.com ad has been suspended & would like to return

Hi.

My name is Marcos. My add has been suspended this week for no understandable reason.

I have been using your site successfully for years and never had a problem.

My mobile is +[protected]
Address: Flat 1 - 21 Rathbone street

My partner's Ad has also been suspended. we both live and work in the same address. is that a problem?

Tony mobile: + 44 [protected]
Address: Flat 1 - 21 Rathbone street

We both would like to return to the website and create a new ad each.

Thank you so much for your help

Kind Regards

Marcos

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9:40 pm EDT
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MasseurFinder.com bas service, massage by adam. scam!!!

Be careful, don't use masseuses advertising without testimonials or any customers reviews. This is scam under the Masseurfinder umbrella.
Today I got service from Adam. He was in NJ, but he normally based in Naples, FL.
The service was $150 for 60 min. During The procedure Adam told me he was tired and he is done. We didn't even reach 30 min with the massage. He asked me for the full payments.
I guess he was trying to get another client and didn't calculate his timing.
It's just unbelievable that Masseurfinder doesn't have any outlets to submit a complaint letting people scam their clients. This can be very dangerous and I don't understand how it is legal to operate a big web site providing services without clients protection

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Update by Pete881
Jul 22, 2019 8:25 pm EDT

Not really pleasant experience. I paid for 60 min session. During the massage my masseur mentioned that he was very tired and was done. At the same time I was asked to pay full amount.
It's also very sad that you cannot reach to the site customers service. You can get awful service, get robbed etc and you cannot complain. Wow.

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12:40 pm EDT

MasseurFinder.com my text describing my services keeps dropping off the site.

I was just notified (6/24/19) that my ad has no description of my services. This is the second time for no reason that my description of services has dropped off the site. I believe the last time was less that a year ago. Why does this keep happening? I have not been on the site to make any changes to make this occur. My client number is masseurfinder.com/18949 . I would like you to research the reason why this has occurred, and for you to find the copy that you lost and put it back on there. I don't even see a place where you can add more information on the massage service I provide, since you redid your site and left off all the information. Also the last time I had to reconstruct it, I had to jump through all kinds of hoops with my ID, photos of myself, etc. I'm tired of reinventing the wheel. Please advise promptly.

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7:10 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MasseurFinder.com masseur: massage by jr. (new york/la)

I received a massage from him once. At the time he recommended i prepay for a package for a discounted rate. I prepayed for one session. He has been elusive ever since. Saying he's in New York when he's not, etc. I asked him to refund me the $165 that I paid him as I have not received the service. He has not and has stopped responding completely. .

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Resolved

Please remove my post.

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Gohar Meliksetyan
Glendale, US
Jul 27, 2023 11:27 am EDT

i want to complain about a massage therapist named Lola, she is very tactless in responding to emails or replies a few hours late, even can offend a person

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Theodore Maher
, US
Jun 19, 2019 2:13 pm EDT

This is clearly been from the beginning a mis understanding as I work with clients between LA and New York and have multiple clients with the same name. My messages display clearly that I’m confused where this client is located. I also told Jason that I had lost my phone when he reached out to my personal Instagram while I was away on an audition in Vegas. I explained to him when I was no longer on a trip where unexpected things happen I would gladly take care of this. This person is being extremely over reactive and quite immature.

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lowis12
, US
Jun 15, 2019 7:19 am EDT
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https://www.crystalwaterpools.com/

Our Expert Swimming pool contractors group builds and repairs pools and other large water equipment.
They are responsible not only for the lake itself and the equipment needed to sustain it, but also for the installation of safety devices to protect the users of the pools.

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10:12 pm EDT
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MasseurFinder.com - how do you leave a review

I don't have a complaint. I had a wonderful experience with one of the masseurs in DC. I have clicked on everything. I want to leave a positive review for one of the masseurs, but it is not clear how to to that. I am hoping you can tell me how to leave a review. I have a login as a customer but it is not clear how to leave a review. Is it possible?

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12:12 pm EDT

MasseurFinder.com customer service

As a long time advertiser, I have increasingly become more frustrated with the total lack of customer service for advertisers. I have been trying all weekend to pay my account but the system registers an error and says they will investigate. That's not good enough! Meanwhile, I don't have control over my ad..."available now" button not accessible. I can't make changes to my ad. As much as I pay to advertise here, I want access to customer service when it's needed. WHERE IS THE CUSTOMER SERVICE?

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Vitalii Sotnikov
, US
Jul 26, 2019 12:56 pm EDT

Hi. my name Vitalii. I have questions for you I want to register one the site Masseurfinder.com but I can not get it, you are blocking me there. What's happening ?

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9:07 pm EDT
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MasseurFinder.com bad customer service

Masseurfinder is under to much control so is very secure the clients now are just jerks or machines/ trolls that don't let us work as masseurs:-( they are been charging my account my ad is online but no number they removed my phone number I want to get into my accounts and is no posible the sistem don't let me even now I having trouble sending this message. Hope it continue working or close for ever no customers service 😕

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4:03 pm EDT

MasseurFinder.com massage/review

How can I address masseur finder regarding a terrible service on their site as well as being able to make a review. It is shocking that the people who advertise here are able to provide bad service and get away with it.

I went for a massage in Chicago (two-hands)- They were so unfriendly, unwelcoming and quite cold.
The massage was all over the place and there was no rythm.
They did offer me a shower and water - big deal.
When I was done - one of the therapists bolted out and the other watched me get dressed and kept his eyes on me until I paid. I could not wait to leave.

Masseurfinder leave no platform for one to complain or address these issues.

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W32C
, US
Sep 29, 2019 8:32 pm EDT
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You need to report them to the FBI or the State Massage Licencing Board. You need to Reference Masseurfinder.com and owner/operator Leif B. Strickland.

You can also try this link: https://www.jric.org/default.aspx/MenuItemID/282/MenuGroup/_Home.htm

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Holistic Gay Life
, US
May 23, 2019 6:17 am EDT

sadly there is no way to contact them anymore. they used to have great customer service by email and phone but all that disappeared! it is weird

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Holistic Gay Life
, US
May 23, 2019 5:11 am EDT

try notices@masseurfinder.com

MasseurFinder.com Customer Reviews Overview

MasseurFinder.com, a well-regarded platform designed to bridge the gap between consumers and professional massage therapists, has garnered notable praise from a considerable number of satisfied customers. The site's user-friendly nature, extensive selection of therapists, and reliable service make it a go-to destination for those seeking quality massage therapy services.

Many reviews on our site highlight MasseurFinder.com's broad spectrum of therapist options as a significant advantage. Users appreciate the ability to choose from a diverse pool of professionals, making it easy to find a therapist that suits their specific preferences and needs. The geographical range covered by the platform, spanning numerous cities and regions, is another positive aspect frequently mentioned in reviews.

Users also laud the site for its user-friendly interface and functionality. The ability to filter therapists by various criteria, including location, specialty, and availability, significantly enhances the user experience. Coupled with an intuitive booking system, the site makes it convenient for customers to schedule appointments with ease and confidence.

Positive reviews also extend to the quality of the therapists found on MasseurFinder.com. Many customers recount satisfactory experiences with professionals sourced from the platform, praising their skill, professionalism, and ability to deliver effective massage therapy. Whether it's relieving stress, managing pain, or simply enjoying a relaxing session, customers express high levels of satisfaction with the outcomes of their therapy sessions.

Additionally, MasseurFinder.com receives commendation for its customer service. Users note that the company's customer service team is responsive and helpful, addressing queries and concerns promptly. This factor further bolsters the platform's reputation, instilling confidence in users about the company's commitment to customer satisfaction.

In conclusion, MasseurFinder.com, despite facing occasional criticism, enjoys a largely positive reputation based on the numerous favorable reviews on our site. Its diverse selection of therapists, user-friendly platform, and commitment to customer service make it a favored choice for those seeking professional massage therapy services. Its ongoing efforts to maintain and improve the quality of its services, as indicated by positive customer feedback, speaks volumes about the company's dedication to its mission.

Frequently asked questions (FAQ) about MasseurFinder.com

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Is MasseurFinder.com a legitimate website?

Yes, MasseurFinder.com is a legitimate website that connects users with professional massage therapists.

How does MasseurFinder.com vet the therapists listed on their site?

MasseurFinder.com relies on therapists' professional credentials and user reviews, but the exact vetting process may not be publicly disclosed.

What services does MasseurFinder.com offer?

MasseurFinder.com serves as a platform where users can find and book appointments with professional massage therapists based on their specific needs and preferences.

Is it safe to use my credit card on MasseurFinder.com?

MasseurFinder.com implements standard security measures to protect your personal and financial information. However, always make sure you're on their official site before entering any sensitive information.

Does MasseurFinder.com have customer service?

Yes, MasseurFinder.com offers customer service to assist with any concerns or questions related to their platform and services.

How do I know the reviews on MasseurFinder.com are real?

MasseurFinder.com collects reviews from users who have booked and availed services through their platform, which adds to the credibility of the feedback.

Are there hidden fees on MasseurFinder.com?

MasseurFinder.com facilitates the booking of appointments with massage therapists. Any additional fees would likely depend on the individual policies of the therapists rather than the platform itself.

Does MasseurFinder.com have a refund policy?

Refund policies may vary depending on the individual therapists booked through MasseurFinder.com. It's best to clarify this with the chosen professional before booking.

How do I report a problem with a therapist I found on MasseurFinder.com?

You can contact MasseurFinder.com's customer service if you encounter any issues with a therapist booked through their platform.

Are the profiles on MasseurFinder.com verified?

MasseurFinder.com relies on therapists' professional credentials and user reviews. However, the extent of verification for each therapist's profile may vary.

Can I find therapists for specific types of massage on MasseurFinder.com?

Yes, MasseurFinder.com lists therapists who specialize in various types of massage, allowing users to find a professional who suits their specific needs.

How does MasseurFinder.com handle customer complaints?

MasseurFinder.com addresses customer complaints through its customer service team. They strive to resolve any issues to ensure user satisfaction.

What kind of information do I need to book a therapist on MasseurFinder.com?

The required information may vary, but typically, you'll need to provide your contact information and preferred appointment details.

Can I trust the therapists found on MasseurFinder.com?

While MasseurFinder.com hosts profiles of various therapists, the quality and reliability of services largely depend on the individual therapists. Always review user feedback and therapist credentials before making a decision.

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Contact MasseurFinder.com customer service

Phone number

+1 (915) 302-7722

Website

www.masseurfinder.com

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