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Mashreq Bankcard

I hope this email finds you well.
I have a complain because i try to cancel or deactivate my account but the thing i have to pay 11 dirhams.. for AED1 balance inquiry and AED 10 interest.. but the atm machine declines my card, . they told me there is problem with my account thats why its not yet activated and they tolde to pay, so i agree to pay the that in order to proceed to deactivate and cancel but how can i cancel if its always DECLINE.
Kind regards,
kate alvarez

  • Updated by Kate Alvarez, Sep 13, 2019

    I hope this email finds you well.
    I have a complain because i try to cancel or deactivate my account but the thing i have to pay 11 dirhams.. for AED1 balance inquiry and AED 10 interest.. but the atm machine declines my card, . they told me there is problem with my account thats why its not yet activated and they tolde to pay, so i agree to pay the that in order to proceed to deactivate and cancel but how can i cancel if its always DECLINE.
    Kind regards,
    kate alvarez

Ka
Sep 13, 2019

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