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Martha Stewart Living Omnimedia
Martha Stewart Living Omnimedia Customer Service Phone, Email, Contacts

Martha Stewart Living Omnimedia
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1.6 50 Reviews

Martha Stewart Living Omnimedia Complaints Summary

7 Resolved
43 Unresolved
Our verdict: With Martha Stewart Living Omnimedia's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Martha Stewart Living Omnimedia reviews & complaints 50

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2:55 pm EDT

Martha Stewart Living Omnimedia enamel cast iron pot damaged my cook top

I purchased Martha Stewart enamel cast iron pot in summer 2018. I only used it 2 times. The last time I used it, a spot on the bottom opened up and leaked onto my induction cook top that isn't quite a year old. I was heating the pot up on the cook top as I was cutting food to put into the put. My cook top emitted an alarm sound. I took off the pot and saw the element underneath now had a small, hollow spot in it. I confirmed that the location of this spot matched the opened, leached spot on the bottom of the Martha Stewart pot. I am appalled at what happened and the damage that was caused by the Martha Stewart pot to my induction cook top. I am told that replacement of my cook top would cost $500, including installation cost.

I believe it's only fair that Martha Stewart pay for the replacement of my cook top.

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9:29 am EDT
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Martha Stewart Living Omnimedia patio rocking chairs

Bought a set which came with two chairs this was a few years ago nice that was not cheap. I had to family members almost get really hurt one hit his head the chair broke he fell back hurt his head really bad. Just this past weekend another family member went down on his knees in another chair just thought I would let you know very unhappy I don't think this is right First chair was new. Bought at Home Depot.

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10:00 pm EDT

Martha Stewart Living Omnimedia martha stewart dutch oven

I have a Martha Stewart Dutch oven pot. Color is green. I have not used a lot but looks like it has been. That's not the complaint. I cooked a meal in this pot as I have prepared several times before. I noticed a weird taste. I washed and dried pot. While drying I almost became ill from odor from pot, seems color is coming thru, and a chemical smell.

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1:10 am EDT

Martha Stewart Living Omnimedia website, blog, and newsletter access disrupted

We are US citizens, but are currently living in Germany as expats. We suddenly have no access to any website, newsletter subscription, or blog. When we try to access the website we receive an error message, but no explanation at all. This is frustrating, but also terrible customer service. We have been excellent customers of Martha Stewart media, products and publications for over 45 years!
Please get in touch with us, give us information, an explanation and reinstall service.
our email address is: u.[protected]@gmx.de
Sincerely
the Rapp family

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1:37 pm EST
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Martha Stewart Living Omnimedia metallics paint

Dear Service Representative-

After purchasing our new home in Winter 2011, My Family and I were simply amazed by the Martha Stewart Metallics sold at Home Depot and went to town with The Eagle Brown Colour. I've been in love with this color since the first coating was applied to The Walls. 1150 Sq ft of gorgeousness. However, it's been a stressful journey purchasing the product for touch-ups needed in my home. This product line is no longer being offered at Home Depot. Unfortunately, I'm unable to finance a completely new paint job for my home. I've visited several paint vendors and no one able to mix this Colour for me.

I'm begging for help! May you please provide me with a Vendor I may purchase the product from? Home Depot no longer sells this beautiful paint.

I'm exhausted and out of options. Please help me keep this beautiful paint in my home.

Thank you kindly,

Tanya Manning.

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5:58 pm EST
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Martha Stewart Living Omnimedia pre lit 6.5 foot frosted tips christmas tree

After spending a whopping 100.00 for a Martha Stewart Christmas Tree only to have half of the lights blow less than a week of having it up and decorated I'm beyond disappointed. Martha Stewart is way overpriced and I should have known better than to even make the purchase. I have left a message to get a call back from a number given to me by customer support for Martha Stewart Living magazine and two weeks later still no return call. I would like my tree replaced as I do not have 100.00 to throw away in a tree that should have lasted me for many many years. I will never support any product of Martha Stewart's again and when I'm done with this emil I will get on social media and let everyone know to steer clear from any and all of her products.

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8:08 pm EST

Martha Stewart Living Omnimedia enamel coated cast iron pot

I purchased the item wanting a good quality non stick pot to cook in. I wanted the copper pot, but my husband convinced me to get the Martha Stewart pot. I wish I would have got the copper pot. The item was very overpriced at Macy's and did not work well at all. The very first time using the food stuck immediately. I will be telling everyone I know not to waste their money. This pot sticks worse that any I already had. What a horrible experience. I want my money back. I hated it. Completely irritated!

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11:27 am EST
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Martha Stewart Living Omnimedia martha stewart collection exclusively for macy's baking dish cracked in oven

I purchased a 9x13 baking dish from Macy's a year or so ago. It is from the Martha Stewart Exclusively for Macy's Collection in red. It is a oven proof baking dish which I have used with no issues or problems since my purchase. Yesterday after baking a pork loin, I removed the dish from the oven and placed on a cooling rack. Within 15 minutes of removing the baking dish from my oven I heard a loud 'pop'. I removed the meat from the dish and found a large crack that ran across the bottom and up both sides of the dish. Juices from the meat had leaked through the crack on the bottom of the baking dish (see photo's).
I simply would like to have the baking dish replaced as it was a favorite. What is the next step?

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5:28 pm EST
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Martha Stewart Living Omnimedia 7.5 prelit xmas tree

I bought it last year and it worked great.took it out this year Decorated it with my 6 year old autistic grandson and he was so excited for the grand reveal.turned it on and only the bottom string of lights worked.we were so disappointed and upset.thats $350.00 Canadian dollars down the drain.I will never buy or recommend any of her products again.your product wrecked a once in a year experience for my grandson
Not only am I extremely disappointed but I and my freinds will also no longer support her tv shows or magazines.A time of year that's so special should have manufacturers take special care and attention to major holiday products.

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9:10 am EDT
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Martha Stewart Living Omnimedia 10 piece glass bowl set

Purchased the 10 piece glass bowl set in July. This past weekend the larger bowl was taken out of the cupboard and placed on the counter. 5 minutes later it shattered into 100's of pieces. Luckily no one was hurt! My 18 month old granddaughter arrived shortly after, thankful she wasn't there when it happened!Tried calling customer service, but was not successful!

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8:04 am EDT

Martha Stewart Living Omnimedia martha stewart living magazine

This morning Thursday 08/23/2017;I [protected]@yahoo.com received
in my inbox a message that was either a scam or false message stating that
I subscribed to one of your issue magazines.In which it is not true.It seems
somehow or someway someone got hold of my email box address.I'm not
responsible of the subscription nor responsible of paying for the magazine
too.Why would I want to subscribe this type of magazine.I'm a widower.
My wife, spouse, and best friend have passed away over a year ago from
brain hemorrhage.And I'm on my own from then until now.Think About It.
Please correct of what has taken place.And please remove me from your
list of subscribing and your mailing list.I would appreciate it.Thank you.
I'm not interested nor responsible of what took place.
SamG

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12:10 pm EDT
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Martha Stewart Living Omnimedia martha stewart collection food storage glass container set 16 piece

I purchased this set about a year ago, to use to bring my lunch to work. Today while heating up my lunch, the large container split in half right down the middle. I am now hesitant to use the remaining containers fearing that the same thing will happen. I have young children and do not want to take the chance of anything further happening with these containers. I do not want a replacement, I would prefer a refund.

Thank you,
Michelle Simmons

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8:47 pm EDT

Martha Stewart Living Omnimedia radiant day 9 piece queen bedding set

Hi, I had bought the above bedding set for my daughter who lives by herself as she absolutely loved it. She has had it just over a year and the seams are coming apart on the comforter! We tried to bring it to Macy's even though we were able to prove it was bought from them and for how much and because it was just over the year mark they offered her a penny for it! Seriously! This is a 300.00 dollar set that seems should last more than 14 months especially for a single woman who lives alone and keeps her things immaculately. We have had such good luck with many other Martha Stewart products so this is such a major disappointment especially since she is not in a position to replace it! Do you think this quality set should last longer since its been so well taken care of? Is there anything at all you could do to stand by this product, please? If you should have any questions please don't hesitate to either email me or call me at [protected].
Thank you,
Lorraine McDonell

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12:02 pm EDT
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Martha Stewart Living Omnimedia flannel sheets

I have been purchasing Martha Stewart flannel sheets for the past four years. I purchased the red flannel sheets on the 50% off table after Christmas this past year. They have been horrible pilling red messes every time I've tried to wash them. I found that these were made in Pakistan perhaps Martha has changed the quality of her sheets. I will check next year to see if all of her flannel sheets are made there. And then I won't buy any. Such a sad thing that the quality of the product has been reduced for money. These are not an expensive sheets Even at 50% off. They are Exorbitantly expensive at full price. I will be extremely cautious the next time I buy sheets. I am so unhappy with the Martha Stewart product.

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Rosalyn Shimabukuro
San Antonio, Texas, US
Aug 16, 2021 11:52 am EDT
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I purchased the red flannel sheets and I paid full price and not on sale. I have purchased other items and I have been happy. I worked overseas and purchased items on base, too. Since retiring I was still purchased sheets from Macy and Dillards. But purchasing of these red flannel sheets was real mess after washing them. I re-wash them and after seeing I can not remove the tiny red rolled up balls all over the sheets. I decided to check if others have had the same problem. They are king size and I will have to donate them and have no resolution after purchase of these expensive sheets. I loved them on my bed and while I used them. But after washing them it has been a huge messy item. I washed them twice trying to remove the pilling red balls and I see even in my washing mashing they continue to be a messy item. I can’t even sleep in them again because the pilling gets all over you. So sad!

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2:08 pm EST

Martha Stewart Living Omnimedia Martha stewart canyonland quilt queen

I received this quilt as a wedding gift and I absolutely loved it. After one wash, following wash instructions and in a front loader, all of the stitching is beginning to unravel...uncontrollably. Even tried tying knots to prevent the stitching from coming out but it is just made too poorly! So unfortunate. I really like its esthetic but soon I'm afraid all the stitching will be gone!

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7:04 pm EST

Martha Stewart Living Omnimedia King size red cotton quilt

I purchased a red king size quilt a year ago from Macy's CA. Upon the first wash, it was covered with small balls of lint, with no source from my washer or dryer, and no other clothing in washed showing the same problem. No matter how many times I wash and dry it (3 so far), the lint does not go away. In fact, I have tried removing it with tape, but it just comes back again. I wonder if it is the batting. The product claims to be 100% cotton, but this is behavior I associate with polyester.
I would like a certificate for replacement, I would be happy use this for another Martha Stewart quilt, but this time not in a solid color. And I am hoping the problem with the material has since been resolved by your manufacturers.

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7:35 am EST
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Martha Stewart Living Omnimedia Fitted sheets

I purchased blue full size sheets as a Christmas gift last year for my brother and the fitted sheet lost elasticity within the year. He can still use the top sheet and the pillow cases, but not the bottom sheet. I felt very bad since this was a present to him. I would like a refund but do not have the store receipt, so that I can purchase a fitted sheet perhaps Macy's Charter Club brand. I am pretty sure I purchased the Martha Stewart sheets at Macy's. What can I do to get reimbursed for the poor quality of the fitted sheet? I appreciate your attention in this matter because I would think Martha Stewart backs all her products.

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3:03 pm EDT

Martha Stewart Living Omnimedia Billed for subscriptions

We continue to get billed for magazines from Boone, IA 50037 that we have never subscribed to. Martha Stewart Weddings pop box 37927 Diabetic Living Magazine pop box 37423 What do we do? These are just two of the magazines we are getting billed for

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11:08 pm EDT
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Martha Stewart Living Omnimedia Martha Stewart Mag

I never subscribed to Martha Stewart Living magazine.I will not be responsible for a bill.I haven't opened them, they just started showing up a few months ago.I finally cracked the code to get to this point.Please stop sending the magazines, cancel the subscription.Thank you in advance.

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5:37 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Martha Stewart Living Omnimedia Magazines (Refund Money)

I was checking my account and notice a charge that I did not recognize. I have called three times and talked to someone about this. All that the representative keeps telling me is that the order has been cancelled. I have not ordered anything and would like my money refunded back to my account. I have been dealing with this since December 2012. It should not take this long to refund the money back into my account. I would greatly appreciate if you would take care of this matter immediately. I also have a conformation # 16780. Please contact me as soon as possible.

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RUTH ROSNER
Woodland Hills, US
Feb 15, 2014 7:03 pm EST
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My subscription to M.S.Living was replaced by Family Circle without my permission. The letter sent informed me that Living was no longer available.
February 2014 Living magazine has come to my attention. I never wanted Family Circle. I would like M.S. magazines to make good on my original subscription for Living which would have expired July 2014.
Ruth

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issue
Pittsurgh, US
Apr 04, 2013 3:50 pm EDT

Whole Living Magazine was cancelled. Last edition was Jan/Feb 2013. It is now April 2013 and I have not received a refund or recieved any information as to what they are doing to issue refunds. I had a subscription and liked the magazine but they are not proactive in returning money to their customers.

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Contact Martha Stewart Living Omnimedia customer service

Phone numbers

+1 (800) 999-6518 +1 (800) 950-0019 More phone numbers

Website

www.marthastewart.com

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